96% sales valuation accuracy
98% sales fee satisfaction
Mar 20,2018
Mar 20,2018
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The conveyancing period on this property took one year and cost me a fortune - foolishly I accepted MS's second recommendation for a conveyancing solicitor ADVANTAGE PROPERTY LAWYERS (after the first, ISON HARRISON has failed to even keep a record of the address of the property they were supposed to be selling - Manning Stainton desperately need to re-address the solicitors that they recommend). Advantage reliably misinformed me of costs and legal matters relating issues with the title deeds, had the cheek to complain when I asked them for regular updates on a process that they were making a complete mess of, and regularly lost telephone numbers and records of telephone conversations (I suspect that their representative, CLAIRE CALE, was deliberately telling me things over the telephone in order to avoid leaving any paper trail), and managed to extend a 3 month job to over a year. This was exacerbated by issues with the leaseholder being very uncommunicative, but as far as I can see the main problem here was Advantage's complete unwillingness to pick up a telephone and call him (I had to give then his number on at least three occasions, and they often claimed to have called when in actual fact they hadn't).
Initially Victoria seemed to be taking all this in her stride and advised me that it would soon pass and to have faith in the procedure â I'm sure that 90% of the time this would have been exactly the right advice, but in this case perhaps it was not, and in hindsight I regret accepting it, as by September 2017 I'd realised that Advantage Property were completely out of their depth with this sale. At this point I was considering firing them and going to RYAN's in Pudsey, who had handled my partner's sale with a frankly awesome level of efficiency, but chose to stick it out with Advantage for an easy life (always a bad idea). I can only blame myself for this as I would have probably saved myself about £4000 in bills and mortgage payments if I'd have had the nerve to change conveyancer at this point.
However, alarm bells seemed to have finally started ringing at Manning Stainton, and once Victoria realised that the whole process was a (very slow moving) car crash, she became very attentive and supportive - in the end much of the work of liaising with the wayward leaseholder was done by Victoria and I, owing to the haplessness of the solicitor.
Right at the end of this sale we ran into unexpected issues with our buyer (a first time buyer with a super elaborate mortgate application) â it was at this point that Victoria came into her own, fixing them up with a mortgage advisor and smoothing over what must have at this point been very troubled waters, making sure that all parties were kept up to date, and that the final hurdles were passed as quickly as possible.
In conclusion - Victoria seems an experienced and competent estate agent, but I think that even she was rather thrown by the perfect storm of bad circumstances of this sale! Ultimately, the problems I had with this sale were not of her making (although I suspect that Mannings rather threw us both to the wolves with their choice of solicitors), and although it took a little while for her to get up to speed, she performed her job well and with grace and competence (and probably going a little beyond what was expected of her, in stark contrast to the conveyancer), and managed to put up with me as well (as the reader can imagine, I was pretty frustrated by this whole process).
Finally, use Advantage Property at your own risk!
Initially Victoria seemed to be taking all this in her stride and advised me that it would soon pass and to have faith in the procedure â I'm sure that 90% of the time this would have been exactly the right advice, but in this case perhaps it was not, and in hindsight I regret accepting it, as by September 2017 I'd realised that Advantage Property were completely out of their depth with this sale. At this point I was considering firing them and going to RYAN's in Pudsey, who had handled my partner's sale with a frankly awesome level of efficiency, but chose to stick it out with Advantage for an easy life (always a bad idea). I can only blame myself for this as I would have probably saved myself about £4000 in bills and mortgage payments if I'd have had the nerve to change conveyancer at this point.
However, alarm bells seemed to have finally started ringing at Manning Stainton, and once Victoria realised that the whole process was a (very slow moving) car crash, she became very attentive and supportive - in the end much of the work of liaising with the wayward leaseholder was done by Victoria and I, owing to the haplessness of the solicitor.
Right at the end of this sale we ran into unexpected issues with our buyer (a first time buyer with a super elaborate mortgate application) â it was at this point that Victoria came into her own, fixing them up with a mortgage advisor and smoothing over what must have at this point been very troubled waters, making sure that all parties were kept up to date, and that the final hurdles were passed as quickly as possible.
In conclusion - Victoria seems an experienced and competent estate agent, but I think that even she was rather thrown by the perfect storm of bad circumstances of this sale! Ultimately, the problems I had with this sale were not of her making (although I suspect that Mannings rather threw us both to the wolves with their choice of solicitors), and although it took a little while for her to get up to speed, she performed her job well and with grace and competence (and probably going a little beyond what was expected of her, in stark contrast to the conveyancer), and managed to put up with me as well (as the reader can imagine, I was pretty frustrated by this whole process).
Finally, use Advantage Property at your own risk!
Comment on agent fees
no idea - I guess that they were the market rate
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24th Jul 2023
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2nd Jul 2023
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29th Jun 2023
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27th Jun 2023
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20th Jun 2023
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Opening Hours
Address
Manning Stainton
20 Otley Road
Headingley,Leeds
West Yorkshire
LS6 2AD
0113 274 8646
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £61,000 | £30,650,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 0 | 3 | 1 | 324 | 7 | 248 | 11 | 26 | 1 |
Areas covered
- LS3
- Becketts Park - Burley - Chapel Allerton - Far Headingley - Headingley - Hyde Park
- LS4
- Kirkstall - Lawnswood - Leeds City Centre - Little London - Meanwood - Weetwood - West Park
- LS5
- LS6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 24,2023
Jul 24,2023
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Knowledgeable house viewing and very pleasant manner. Extremely helpful from start to finish....
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Jul 04,2023
Jul 04,2023
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Great purchase experience. Jenny was very responsible and fast responding on all matters, helping to chase up and explaining everything in details. Thank you so much!...
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Jul 02,2023
Jul 02,2023
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We had a very good experience with Manning Stainton selling our house. It was fast and they helped us negotiate an excellent price. Everyone we interacted with from the Headingley branch was highly professional and friendly, especially Amy, Stefan and Maisie. Highly recommend....
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Jun 29,2023
Jun 29,2023
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If it wasn’t for Tiyana taking over the sale of our house, it would still be on the market, though we also started thinking of putting it up with another estate agent!
Tiyana took over our house sale a month ago or so after ...
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Jun 27,2023
Jun 27,2023
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Many thanks to the team at Manning Stainton, and in particular Jenny, for coordinating the sale of our house. The process took longer than expected but that was not the fault of the agents and they were very helpful, responsive and reassuring about the process ...
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Jun 20,2023
Jun 20,2023
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Maisie at the Headingley branch has been an absolute star! She has gone above and beyond to keep the sale of my house moving along. There were quite a few mental mine fields to navigate with my buyers solicitors and Maisie always kept her cool ...
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Jun 07,2023
Jun 07,2023
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All the people we spoke to were very helpful. The post offer chasing by Lesley was great at keeping us in touch with what was happening with our purchase.
However we viewed the property twice with different agents, nether of which could answer quite basic ...
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May 26,2023
May 26,2023
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Very supportive and responsive. Not like other agencies who would chase you up, always very professional and at the right level....
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May 25,2023
May 25,2023
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Engaging, friendly and efficient staff. We were well kept up to date of the viewing appointments and whether there was any offer. The whole process was smooth and very helpful....
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May 24,2023
May 24,2023
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We have just moved in to a lovely house sold through Manning Stainton in Headingley. Jenny Archer was unfailingly efficient and kept her cool through thick and thin....
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May 18,2023
May 18,2023
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Friendly, professional and prompt, describe my recent experience with Taleb Almohammad. I was impressed he managed to identify the problem, was proactive in finding why there had been an issue and importantly managed to fix the problem quickly.
He came across as approachable, friendly and ...
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May 17,2023
May 17,2023
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Really good service overall.
I felt they came up with a fair price, adjusted things when market conditions changed, were open to doing a deal on the fee they charged, and Jenny was extremely tenacious in trying to get the deal through, which as it ...
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“You wait ages for a good, professional, estate agent, then 3 come along all at once!...”
May 16,2023
May 16,2023
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Stevie had patiently valued our house several times over two decades, before we finally decided to sell. It was then over to Amy who found us a raft of suitable buyers with good offers. Jenny then took over the sale process and was brilliant. She ...
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May 17, 2023
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Thank you so much for taking the time to write a review Jackie, we really appreciate it. We knew we'd get there in the end :-) ...
May 04,2023
May 04,2023
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Tiyana was looking after the marketing of our property, and she was absolutely fantastic. Really reliable, knowledgable and responsive. She managed to secure us a great price for our property is under a week, thank you so much Tiyana!...
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Apr 25,2023
Apr 25,2023
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Manning Staunton were really professional. They achieved the sale, at asking price, really quickly; and we're then really patient during what turned out to be a long drawn out sale ( no fault of theirs). I used them following a recommendation from a friend and I'm ...
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Apr 20,2023
Apr 20,2023
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We would not hesitate to recommend the team at Manning Stainton, we have used them for our last 2 house moves as they provide an excellent service. Right from the start they filled us with confidence. Maisie & Jenny from the Headingley branch are exceptional, keeping us ...
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Apr 14,2023
Apr 14,2023
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Thank you Jenny and Ann for the seamless sales process of selling my mum's house! Your attention to detail and timely communications were appreciated....
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Apr 07,2023
Apr 07,2023
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We dealt with Maisie, who was very efficient and communicated well during what turned out to be a rather complicated property purchase....
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May 17, 2023
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Hi Thomas, Thank you for taking the time to leave a review. We appreciate it. I'm sure your new home is going to be stunning when you've finished all the work. ...
Apr 04,2023
Apr 04,2023
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A great service from the start. Great communication from Jenny Archer at Otley Road, Headingley branch. Everything we asked for, Jenny provided straight away....
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Mar 08,2023
Mar 08,2023
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Very happy with the service that Maisie and her colleagues have provided - they are quick to respond to queries, give honest and clear advice, and aren't overly pushy. I would recommend them whether buying or selling a home....
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Mar 08, 2023
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Dear Greg, Thank you so much for taking the time to leave a review, we really appreciate it. Kind regards Amy and the team. ...
Mar 07,2023
Mar 07,2023
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Helpful from the very beginning, kept in touch weekly even if nothing def to report. Abi was so supportive made the whole process so much easier. Would recommend them very highly...
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Mar 06,2023
Mar 06,2023
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Great service provided throughout sale of property. Was given regular and timely updates to help stay and on top of progress and ensure matters were always dealt with to avoid any delay to the sale. As well as receiving regular and relevant contact, the team ...
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Mar 06,2023
Mar 06,2023
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House sold STC within a few weeks with. Excellent service and communication from the Headingley branch. Thanks to Amy and her team and in particular Stefan Saunders who has been a pleasure to deal with....
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Mar 07, 2023
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Hi Phil, Thank you for taking the time to leave a review. We really appreciate it. What a great result :-) ...
Feb 24,2023
Feb 24,2023
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Overall our experience of using Manning Stainton to sell our property has been very positive , although we are not yet at the point where we've completed.
Good communication and realistic advice and guidance in the current climate. I found Maisie to be professional and nice ...
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Feb 23,2023
Feb 23,2023
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Maisie was extremely helpful in securing our property and very professional throughout the entire process explaining the situation to us when required....
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Feb 23,2023
Feb 23,2023
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It's not been the easiest of process, we were unlucky with getting our sale and purchase to line up, but Maisie and others in the Headingley office were great to deal with throughout. They were very helpful and honestly couldn't have done more to ensure ...
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Feb 09,2023
Feb 09,2023
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This very good review relates to Leeds, not Neag Head
Thank you to Maisie McMillan and manager Amy at Headingley branch and the Movemanager team , Reena, Shelley and also Claire.
Everyone was very helpful and supportive when my mother ( flat owner )died while the flat ...
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Feb 07,2023
Feb 07,2023
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Maisie was very professional and communication was excellent. She took the time to answer all our questions and even provided market insight which would have been hard to come by elsewhere....
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Feb 01,2023
Feb 01,2023
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I received excellent service from Manning Stainton. The sales team were very professional and helpful. After I received an offer, I was well supported by the team to ensure the sale proceeded as quickly as possible....
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Feb 01, 2023
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Hi Andrea, Thank you for taking the time to leave a review, we really appreciate it. Kind regards Amy ...
Jan 24,2023
Jan 24,2023
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Masie has been an excellent help in securing a sale for our property. She understood our goal in finding the right buyer and communicated well throughout the process....
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Feb 01, 2023
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Thank you for taking the time to leave a review, Laura. It's great to hear you received such great service from Maisie. ...
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