100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
Mar 19,2018
Mar 19,2018
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Thanks to Jen and the team for their professional and friendly service and their perseverance in selling our family home. Collins Family.
Comment on agent fees
Reasonable fees
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Mar 20, 2018
To the Collins Family, thank you for your recent review. We wish all the very best for the future, Jen and the Trading Places Team.
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Latest Reviews
18th Nov 2024
reviewed by 'Kathy'
25th Aug 2024
reviewed by 'Liv'
30th Apr 2024
reviewed by 'Mr Edward Pike'
26th Jan 2024
reviewed by 'Fabio Junior'
4th Jan 2024
reviewed by 'Nicola Molony'
27th Nov 2023
reviewed by 'Frank'
Opening Hours
Address
Trading Places Estate & Letting Agents
46 Church Lane
Leytonstone,London
Greater London
E11 1HE
020 8558 1147
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £225,000 | £1,075,000 |
| Lettings | 97% | 96% | £600 | £2,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 39 | 0 | 84 | 7 | 57 | 3 | 21 | 0 | 4 | 2 |
Areas covered
- E11
- E17
- E10
- E18
- E7
- E15
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Nov 18,2024
Nov 18,2024
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Trading places were very good and always available to speak to. They were very professional showing people around the property. Jen Steve and Kevin always passed messages onto each other. I would highly recommend this company. We were recommend by a friend and were well ...
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Aug 25,2024
Aug 25,2024
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Gary and the team are the best estate agents I have ever met. They genuinely care about people, and finding the right home for people to live in. The service was brilliant all the way through: they have excellent knowledge and made legal jargon easy ...
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Apr 30,2024
Apr 30,2024
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Jen Butler helped us sell a flat in Wanstead and she exceeded our expectations. Very honest, committed and proactive, she was simply outstanding. Jen gave us good advice and really helped us navigate our way through the process. 100% recommended...
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Jan 26,2024
Jan 26,2024
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It was a pleasure renting from Trading Places, very professional throughout the whole process. Completely satisfied with the service provided. From booking the first viewing to the hand over of the keys nothing to worry about. Steve Randall was very helpful and very professional.
Landlords ...
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Jan 04,2024
Jan 04,2024
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We had excellent service throughout our sale of our two bed flat. Staff were friendly and very responsive. We achieved a good price considering the market the at the time and I think it was valued wisely by the agents. They drummed up lots of ...
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Feb 09, 2024
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Thank you Nicola for taking the time to submit a review and your amazing feedback. Wishing you all the best. Kind regards,
Jen ...
Nov 27,2023
Nov 27,2023
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A great team. Very efficient responses to queries. Proactive rather than reactive - a real advantage in the buying process. I really appreciated the kind and thoughtful advice....
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Nov 27, 2023
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Thanks, Frank we are glad we were able to help in your buying process and really appreciate your feedback. Best wishes, Jen, Steve and the TP Team ...
Oct 05,2023
Oct 05,2023
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Excellent service, very friendly and helpful!
Without their help would be impossible to find the house we were looking for...
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Oct 06, 2023
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Hi Anisa, thank you for taking time to leave a review. We hope you are very happy in your new home.
Kind regards, Gary and the Trading Places team ...
Aug 15,2023
Aug 15,2023
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Jen was patient and calm as we headed towards completion with the usual flurry of queries from the buyer's solicitors. Very helpful and knowledgable in managing all viewings and offers - highly recommended....
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Oct 06, 2023
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Thank you for taking the time to leave a review.
Kind regards
Jen, Gary and the Trading Places team ...
Jun 06,2023
Jun 06,2023
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Jen, Steve and the team just sold our flat and were absolutely brilliant. We had some difficulties along the way, with our own onward purchase and Jen was super positive and supportive and always available to chat. Great market knowledge and highly experienced. Totally recommended....
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May 18,2023
May 18,2023
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Trading Places are a top notch family company. They managed our rental property for nine years and now they have marketed and sold the property. Jen, Gary, Steve and the whole team are responsive, proactive and professional. We have always felt that their advice was ...
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Oct 16, 2023
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Thank you Camilla for your taking the time to submit a review we are so grateful for your feedback and it has been a pleasure to assist you over the years. All the best for the future. Jen, Gary & Steve and the trading places team ...
Mar 06,2023
Mar 06,2023
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Absolutely awful estate agents! All they are is money grabbing * who don't care about tenants. Do not use them!...
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Oct 06, 2023
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Dear Ted, i'm sorry you feel this way. It can be very difficult when a tenant wants to break from their tenancy earlies than the contracted term allows, and even more so when there is a deposit dispute between tenant and landlord. As the agent we aim to help resolve such matters, but ultimately there is little we can do when a stalemate situation arises. As an agent, we did not charge you any fees and the rent you paid was as contracted, to your landlord, so I feel your comments are unfair. I am ...
Mar 03,2023
Mar 03,2023
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Great service and very helpful team (Gary and Steve) from the viewing day and throughout the whole process of letting the flat. Highly recommend!...
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Feb 27,2023
Feb 27,2023
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Amazing service, we were helped by Gary who throughout the process he helped us, happily explained every step of the process and resolved any doubts we had....
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Feb 27, 2023
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Hi Marcelo, thank you for the review, much appreciated. Ongoing we will be here to hep you every step of the way. Gary, Jen and the Trading Places team ...
Feb 16,2023
Feb 16,2023
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Such a brilliant experience while looking for a property. Gary and Kevin are professional, nice and helpful. I recommend to everyone who is searching for a flat to do so with Trading Places. Really....
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Feb 16, 2023
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Hi Mia, thank you for the review, we hope you are both very happy in your new home, if you need anything, simply get in touch and we'll be here to help. Gary, Jen & the Trading Places team ...
Feb 08,2023
Feb 08,2023
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Had a fantastic experience with Trading Places. Jen, Steve, Gary and team were very knowledgeable and proactive, leading to a very smooth transaction despite the turbulent market conditions. Highly recommend...
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Feb 08, 2023
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Thank you for your feedback and review Chole. We wish you and your family all the best for the future!
Kind regards, Jen, Gary, Steve and the team. ...
Jan 26,2023
Jan 26,2023
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Made moving in and the moving process so easy and quick! Honestly such super service! Special thank you to Gary for making it such a smooth process!...
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Jan 27, 2023
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Thank you Gabby, it's been a pleasure working with you. We hope you are both very happy in your new home. Gary, Jen and the Trading Places team ...
Jan 21,2023
Jan 21,2023
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After several years with the same tenant, not for thee 1st time I refurbished and remarketed my property in Leytonstone from my home in Glasgow. As ever, Trading Places: Gary and Kevin in this instance, co-ordinated and advised on building work and tradesmen, guiding me ...
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Jan 12,2023
Jan 12,2023
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The Trading Places team were fantastic in dealing with the sale of my flat. They are really knowledgeable and I was confident that the sale of my property was in safe hands. They kept me fully updated at all stages as to the progress. I ...
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Jan 12, 2023
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Thank you Katherine for taking the time to submit a review. Wishing you all the best for the future. Kind regards, Jen & Steve ...
Dec 16,2022
Dec 16,2022
0
people found
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Home sale: I am so pleased I chose Trading Places to sell my property. The service was excellent and the staff very helpful. I felt they worked very hard on my behalf, organising viewings and following through any queries that I raised very swiftly. The ...
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Oct 17,2022
Oct 17,2022
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Gary and Fiona have been very helpful with helping me get our rental property. Always answering any questions and helping through whatever I needed help with. Thanks a lot. I’d definitely recommend using them again....
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Oct 18, 2022
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Hi Amy, thank you for leaving a review, we hope you'll be very happy in your new home.
Kind regards
Gary, Jen and the TP team ...
Oct 15,2022
Oct 15,2022
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Gary was great throughout always available to explain and answer questions. He listened to me and provided a great service. I would highly recommend Trading Places if you are a landlord use them you won't be disappointed....
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Oct 05,2022
Oct 05,2022
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I can't thank Trading Places highly enough. They immediately understood my requirements and very quickly presented properties, one of which was perfect. Upon agreeing rental they could not have been more helpful, responsive, professional or friendly. Thanks to the whole team but special mention to ...
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Oct 05, 2022
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Hi Andy, thank you for leaving such a lovely review. We hope you'll be very happy in your new home.
All the best from Gary, Jen and the TP team ...
Oct 03,2022
Oct 03,2022
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Excellent service from Trading Places
Jen was a star and kept my sale on track through various setbacks. She kept things moving forward, and gave me excellent advice both on my sale and the purchase I was making, based on her extensive knowledge of the ...
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Sep 20,2022
Sep 20,2022
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The entire team at Trading Places went out of their way to support me and my family secure our new home.
They provided excellent communication and advice at all times and it genuinely felt that they were looking out for us and were a part ...
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Aug 23,2022
Aug 23,2022
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Trading Places provide excellent dedicated service and were especially dedicated in assisting me when my tenants went into arrears despite receiving no fees for a period due to the arrears....
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Aug 23, 2022
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Thank you Tim, sometimes it’s about finding the best solution to a particular problem, and we have always seen the agent/landlord relationship as one whereby we are “in it together”. ...
Aug 22,2022
Aug 22,2022
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I originally bought my flat from Trading Places in 2006 and they were very easy to deal with. For the past few years I have rented my flat through Trading Places and they really have gone above and beyond. I have a difficult neighbour and they ...
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Aug 22, 2022
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Hi Claire, thank you for leaving such a lovely a review, much appreciated. All the best, Gary, Jen, Kevin and the Trading Places team ...
Aug 12,2022
Aug 12,2022
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I've had a really positive experience with Trading Places so far- any maintenance issues with the property have been sorted promptly.
Gary is easily reachable and always communicates updates etc with us. Will deffo be looking to use them in the future as well when ...
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Aug 12, 2022
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Hi Rachel, thank you for the review, that's really kind of you and much appreciated.
All the best
Gary, Jen and the Trading Places team ...
Aug 09,2022
Aug 09,2022
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I have used Trading Places for the last seven years and would highly recommended them. An engaged and knowledgeable team - they are pro active, responsive, and flexible. I know I can relax and leave them to manage my property. When I do have questions, ...
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Jul 14,2022
Jul 14,2022
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Trading Places really helped to smooth the process for the purchase of my property. Jen checked in regularly to ensure that the process wasn’t being held up in any way and was an experienced facilitator between the various parties involved in the purchase. This ...
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Jul 13,2022
Jul 13,2022
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Jen's local knowledge and marketing strategy stood out from the beginning. She and Steve were friendly, professional and upbeat. Jen sent regular updates and kept things moving between viewing and completion. Office staff were friendly and well informed. We are very satisfied with the outcome ...
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Jamie
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Jennifer
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Gary
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Steve
(28)
Erlandas
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Kevin
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Steve
(8)
Tenant Fees
Overall Fees
£0 (inc. VAT), On CompletionTENANT FEES SCHEDULE ASSURED SHORTHOLD TENANCIES (ASTs) STARTING AFTER 1ST JUNE 2019
HOLDING DEPOSIT (PER TENANCY) ONE WEEK’S RENT. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing)
SECURITY DEPOSIT (PER TENANCY) RENT UNDER GBP50,000 PER YEAR - FIVE WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy
SECURITY DEPOSIT (PER TENANCY) RENT OVER GBP50,000 PER YEAR - SIX WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy
Overall Fees
£0 (inc. VAT), On CompletionUNPAID RENT - Interest at 3 PERCENT above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears
LOST KEY(S) OR OTHER SECURITY DEVICE(S) - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of GBP15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s)
Overall Fees
£0 (inc. VAT), On CompletionEARLY TERMINATION OR VARIATION OF CONTRACT - Should the tenant wish to end the contract early, or vary the contract in any way, it will firstly be subject to the landlords approval, and the tenant shall be liable to the landlord’s costs including re-letting the property, putting in place a new legally binding contract, as well as all rent due under the existing tenancy until the start date of any replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy
CLIENT MONEY PROTECTION - We hold CMP with propertymark
INDEPENDENT REDRESS SCHEME - We are members of The Property Ombudsman Scheme
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:22 PM 14/11/2019 by Gary Butler
Best Letting Agent in E11 
Best Estate Agent in E11 
