“Northwood have been a breath of fresh air. Th......”
5 Star Review
Sep 11,2020
By:
'JAMES'
Sep 11,2020
Services: Lettings (as a Landlord)
Rent PCM: £585
Would you recommend?: Yes
Postcode: TR9
Lettings (as a Landlord)
Rent PCM: £585
Postcode: TR9
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Northwood have been a breath of fresh air. The team are so organised and everything is dealt with on time. Rent Payments comes through on the day after tenants have paid and we have found the whole experience of being Landlords so easy from onset. ...
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“What a great agent. As a tenant I have to say that Northwood Trur......”
5 Star Review
Aug 21,2019
By:
'Ian'
Aug 21,2019
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: TR20
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: TR20
0
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As a tenant I have to say that Northwood Truro and their staff have been at all times professional and courteous. They have always done what they have said and in the given timescales. As someone who deals with letting agents on a regular basis ...
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“Extremely helpful, quick replies, very friendly. Will use this branch again!...”
5 Star Review
Oct 19,2018
By:
'Chrissy'
Oct 19,2018
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: TR15
Lettings (as a Tenant)
Rent PCM: £700
Postcode: TR15
0
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Been letting the same property for 4years, cant fault a single thing, any issues we had we sorted that day! Very friendly staff, couldnt do enough to help! Would highly recommend! Every thing from start to finish was so easy and stresd free....
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Comment on agent fees
Very reasonable fees in regards to checks and deposits etc
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“excellent service all round...”
5 Star Review
May 28,2018
By:
'Amanda'
May 28,2018
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: TR16
Lettings (as a Landlord)
Rent PCM: £850
Postcode: TR16
0
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The service so far has been excellent. Roger arrived on time and was friendly and knowledgable. Everything has been done speedily and efficiently and everyone I have delt with by phone or by email has been very friendly. I cannot fault the service we have ...
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Comment on agent fees
good
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“Will not say to much but the service that Roger ......”
1 Star Review
Mar 11,2018
By:
'green&peace'
Mar 11,2018
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: TR1
Lettings (Prospective customer)
Postcode: TR1
3
people found
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Will not say to much but the service that Roger gave us has been very poor. We are taking our complaint direct to northwood as Roger is impossible to deal with now....
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Comment on agent fees
Fair if the service was not so poor
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“Roger was very personable in the first meeting and discussed ......”
4 Star Review
Sep 17,2015
By:
'Amanda'
Sep 17,2015
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: TR1
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: TR1
2
people found
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Roger was very personable in the first meeting and discussed the various options available to me in a clear manner. The whole process from start to a recent finish was smooth....
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Comment on agent fees
I do think that the fees, as a percentage of the value of the rental were a little on the high side.
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“- Have only been tenants in our student property for two ......”
4 Star Review
Nov 21,2014
By:
'Mary'
Nov 21,2014
Services: Lettings (as a Tenant)
Rent PCM: £280
Would you recommend?: Yes
Postcode: TR1
Lettings (as a Tenant)
Rent PCM: £280
Postcode: TR1
2
people found
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- Have only been tenants in our student property for two months, so this is a review of the service received so far.
- very detailed (perhaps too detailed) inventory on moving in
- The agents were understanding when it took a while for the first ...
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“Amazing. Appointment with Roger on a Saturday, viewings on the ......”
5 Star Review
Nov 10,2014
By:
'bms'
Nov 10,2014
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: Yes
Postcode: PL26
Lettings (as a Landlord)
Rent PCM: £575
Postcode: PL26
2
people found
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Amazing. Appointment with Roger on a Saturday, viewings on the Wednesday after and new tenant due to move in within 2weeks. Straight talking, efficient, professional and friendly service.. very refreshing!! Thanks...
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“Renting has changed a whole lot since I was previously ......”
4 Star Review
Oct 20,2014
By:
'NA'
Oct 20,2014
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: TR19
Lettings (as a Tenant)
Rent PCM: £795
Postcode: TR19
1
people found
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Renting has changed a whole lot since I was previously a tenant about 15 years ago, and I was shocked by the number of hoops it is necessary to jump through in order to secure a tenancy these days - however, I'm assured by renting friends ...
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1
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“Agent's staff did what they said they would do and ......”
4 Star Review
Jul 07,2014
By:
'CM'
Jul 07,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
0
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Agent's staff did what they said they would do and matched me with a great property quickly...
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“Paid £300 reservation for them to hold the apartment, and reassured ......”
1 Star Review
Oct 09,2012
By:
'Anne'
Oct 09,2012
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
8
people found
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Paid £300 reservation for them to hold the apartment, and reassured me that no one else would be shown round. They informed me they were sole agents. Only to find out a few days later that they had misled me, and were not sole agents. Other ...
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What agent could do to change your mind?
An offer of a refund of the ‚£300 would have been acceptable.
Attached Filesnbsp;
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“Service way beyond expectation at every step...”
5 Star Review
Jul 23,2019
By:
'Justin'
Jul 23,2019
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: TR4
Lettings (as a Tenant)
Rent PCM: £950
Postcode: TR4
0
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From day one meeting Billie to view the house, I found the whole team at Northwood Truro to be absolutely amazing. I have spent my whole career in a service industry. I have to say that I was incredibly impressed with the thought, care and ...
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“I have previously managed my property letting myself, but this ......”
5 Star Review
Nov 11,2014
By:
'Graham'
Nov 11,2014
Services: Lettings (as a Landlord)
Rent PCM: £825
Would you recommend?: Yes
Postcode: TR6
Lettings (as a Landlord)
Rent PCM: £825
Postcode: TR6
2
people found
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I have previously managed my property letting myself, but this time I decided to use Northwood in Truro. I spoke to Roger and the team and was made to feel at ease with both the process and managing any problems. The property was let very ...
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Comment on agent fees
The fees charged are reasonable.
2
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“We rented a property through Northwoods for just over 18 months ......”
5 Star Review
Mar 09,2018
By:
'Matt'
Mar 09,2018
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: TR1
Lettings (as a Tenant)
Rent PCM: £650
Postcode: TR1
1
people found
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We rented a property through Northwoods for just over 18 months and lived in the flat above their branch in Truro! We cannot fault the service we were given by all the staff - it was friendly, professional and thorough. They were always quick to respond ...
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Comment on agent fees
The Agent's fees were reasonable and competitive.
1
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“Review of Northwood Truro...”
5 Star Review
Aug 13,2018
By:
'C'
Aug 13,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TR10
Lettings (as a Landlord)
Postcode: TR10
0
people found
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We have been trading with Northwood Truro for the past 5 years and during this time we have found them to be professional and helpfull to both us and the tennant.
Payments and communications have been prompt and in a timely manner.
All staff encountered have ...
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Comment on agent fees
Seem to be reasonable and within the market standard.
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“Ideal choice for letting in Truro...”
5 Star Review
Dec 11,2018
By:
'Nigel'
Dec 11,2018
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: TR16
Lettings (as a Tenant)
Rent PCM: £995
Postcode: TR16
0
people found
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Found Northwood go be thorough but fair in their letting process. The team there are all helpful and courteous and are always there for you to deal with any queries or problems you may have.
Would certainly recommend using them if you need to let ...
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Comment on agent fees
All fees charged seemed fair.
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Thank you for taking the time to leave your review. We have never dealt with somebody with your names, or in fact 'greenpeace'. If you have a genuine complaint, we would be pleased to deal with it under our procedures and if you had made that complaint, you would be aware that it would be ourselves who were responding. If you have a genuine complaint (not one where you cannot say too much), we would be delighted to address the matter. You leave us with no alternative other than to assume this review has been fabricated.