50% sales valuation accuracy
75% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 11,2018
Mar 11,2018
3
people found
this helpful
this helpful
Wish I could give zero stars... Seriously, for your own sanity's sake avoid Connells like the plague. The catalogue of horrendous errors we experienced with these jokers over our tenancy borders on satire. Started on day one when they took twice the amount for the deposit and first month's rent and just went downhill from there. The staff are deeply incompetent, rude and arrogant but you will almost always never deal with the same person twice as they don't seem to be able to hold onto them for more than a few weeks.
Multiple "inspections" flagged up a myriad of problems with the property and they failed to ever address any of them, frequently colluding with the landlord. They literally don't care and just want to be paid and do nothing.
Quite simply the worst agents I've ever come across in nearly 30 years of renting; believe me, that is quite an accomplishment.
Multiple "inspections" flagged up a myriad of problems with the property and they failed to ever address any of them, frequently colluding with the landlord. They literally don't care and just want to be paid and do nothing.
Quite simply the worst agents I've ever come across in nearly 30 years of renting; believe me, that is quite an accomplishment.
Comment on agent fees
Terrible and some of the highest in the city.
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Latest Reviews
6th Mar 2019
reviewed by 'Nic'
5th Mar 2019
reviewed by 'Abbie'
5th Mar 2019
reviewed by 'Dan'
11th Mar 2018
reviewed by 'Damo'
26th Aug 2017
reviewed by '...'
31st Mar 2017
reviewed by '34'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 75% | £142,000 | £180,000 |
| Lettings | 0% | 0% | £640 | £640 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 2 | 0 | 0 | 1 | 1 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 06,2019
Mar 06,2019
0
people found
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Not the easiest of sales and the buyers solicitors are useless but this doesnt taint my over all experiance. House was sold after about 4 weeks not full asking price but very close....
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Comment on agent fees
More than others but worth it in the end
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Mar 05,2019
Mar 05,2019
0
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I met stuart at a party and we got talking about houses. We had offered on a property. He suggested we talk to his mortgage advisor Aimee. Well we didnt see the point as we had already sorted but agreed to see her. We saved ...
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Comment on agent fees
Life time fee
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Mar 05,2019
Mar 05,2019
0
people found
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this helpful
Honest, and always on the end of the phone. Promised me the earth and actually delivered it. Unlike my previous agent....
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Comment on agent fees
Average
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Mar 11,2018
Mar 11,2018
3
people found
this helpful
this helpful
Wish I could give zero stars... Seriously, for your own sanity's sake avoid Connells like the plague. The catalogue of horrendous errors we experienced with these jokers over our tenancy borders on satire. Started on day one when they took twice the amount for the ...
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read full review
Comment on agent fees
Terrible and some of the highest in the city.
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Aug 26,2017
Aug 26,2017
4
people found
this helpful
this helpful
DO NOT USE!!! As you can see this agent states you can get something called Buyers Incentive. What they are doing is point blank LYING TO YOU! I am aware that this buyers incentive or currently Home Buyers Service is not what they say it ...
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Mar 31,2017
Mar 31,2017
3
people found
this helpful
this helpful
Disaster from the start. No interior pictures, no floor plan, no feedback or reply to emails, didn't turn up to viewings, didn't take board down or rightmove add after dis instructing despite several requests. Simply awful...
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Comment on agent fees
Tried to charge me 3% which is quite frankly a joke
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Aug 23,2016
Aug 23,2016
8
people found
this helpful
this helpful
Lied to, insulted & laughed at! I first called to view a property I liked the look of and was told I couldn't view it until I had seen their mortgage adviser even though I told them I had an adviser they told me this was ...
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Sep 09,2015
Sep 09,2015
1
people found
this helpful
this helpful
I'm a self employed tradesman , lady called Sophie rang me and asked me to do an emergency job as it reqd doing before tenants could move into property , I agreed to do the works the same day , agreed price and payment terms which was to ...
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What agent could do to change your mind?
Agent needs to be honest and pay amount owingAttached Filesnbsp;
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May 24,2015
May 24,2015
7
people found
this helpful
this helpful
From the word go I knew she does not know what she was doing her figures were not adding up at and she is very arrogant. She tell lies with confidence and promise to sort out the problem and she has never done. All the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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