0% sales valuation accuracy
40% sales fee satisfaction
Mar 05,2018
Mar 05,2018
9
people found
this helpful
this helpful
10 weeks of stress and one ruined Christmas after completing on our new house from Linden Homes, they've ALMOST finished tidying up the shocking mess (#snagging) they left us with. This included no heating downstairs over Christmas, dodgy electrics, leaking toilet and the worst finish to all the walls and woodwork you are likely to see anywhere. Shame this is business as usual for them and they felt that no compensation was deserved. All of our neigbours we have spoken to have had similar issues. Steer clear of this firm.
Comment on agent fees
Overpriced based on the finish and terrible customer service. They do not care about customers at all.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
29th Jun 2022
reviewed by 'Karena'
11th Mar 2022
reviewed by 'Do not buy Linden Exeter'
16th Aug 2020
reviewed by 'M'
16th Aug 2020
reviewed by 'R'
Opening Hours
Address
Linden Homes
11 Tower View,
Kings Hill,
West Malling
Kings Hill
Kent
ME19 4UY
01732 280 400
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 40% | £327,500 | £675,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 13 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jun 29,2022
Jun 29,2022
0
people found
this helpful
this helpful
Avoid buying a linden home I really wish I could put pictures on here so you could see the mess of what I have been left with since November 2021, I had to send a message on Instagram for help for someone to actually get back ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Mar 11,2022
Mar 11,2022
1
people found
this helpful
this helpful
New home - sold with hole in roof- Harrington Park, Exeter
Don't do it. I am disgusted at the customer service and finish quality. My colleague bought his first home at Harrington Park, Exeter. There is a hole in the roof, fibre hanging off the ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2020
Sep 03,2020
1
people found
this helpful
this helpful
Considering a Linden / Vistry property. Please note this is in reference to Frimley, Heathside.
Prepare for a nightmare, poor work, lack of communication, being left frustrated, angered and little support. From aggressive sales, clear lying ahead of purchase to what was delivered, including lack of ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Aug 17,2020
Aug 17,2020
2
people found
this helpful
this helpful
The Linden homes Heathland development in Frimley is a lovely community and neighbourhood. We moved here 3 years back and this was our first new build buy. It is very disappointing for us to see the site still not finished as Linden homes promised during the ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16,2020
Aug 16,2020
1
people found
this helpful
this helpful
We’ve lived on the development for 4 years and the site has still not been finished by Linden Homes. The communal areas have been left an absolute mess and several areas are frankly dangerous. The upkeep is also seriously lacking. Quite the opposite to what ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16,2020
Aug 16,2020
1
people found
this helpful
this helpful
I live on the Linden Homes Heathlands site in Frimley and have been very disappointed by the standard of finish to the development. We were told that the site would be completed to a premium level and this couldn’t be further from the truth. ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2020
Aug 15,2020
1
people found
this helpful
this helpful
Wouldn’t ever buy from linden again - had a gas explosion/leak within a week of being in the property as someone hasn’t tightened metal work properly. Dangerous communal areas with service charges which are ridiculously high for no service or maintenance done, ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2020
Aug 15,2020
1
people found
this helpful
this helpful
Disgusting . Terrible customer service . Have left the site not finished and very unsafe .
I would never recommend anyone to buy from a Linden Homes . Ever ....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2020
Aug 15,2020
1
people found
this helpful
this helpful
Don’t buy from Linden!!!
We bought a Linden Homes house at the Heathlands site in Frimley three years ago. The process of purchasing was horrendous - we felt like a part on a conveyor belt - we were treated as customers.
When we moved ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2020
Aug 15,2020
0
people found
this helpful
this helpful
Linden Homes is only worthy of 1 star. We have experienced numerous problems with Linden Homes Heathlands Development, Frimley. They have not finished the housing estate to an acceptable, livable condition. The communal areas have been left in a dangerous state, stinking bathrooms and drain issues, ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2020
Aug 15,2020
0
people found
this helpful
this helpful
Extremely disappointed with Lindens. Fell
In love with our house, sadly it's obvious they do not care at all about finishing the site as it should be. It's become dangerous for the children on the development because of poor maintenance and lack of completion. No ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2020
Aug 15,2020
0
people found
this helpful
this helpful
We moved last year, there were issues that we weren't aware of, especially with the build and they are still not resolved and asking Linden homes to do anything is like playing a waiting game, they never respond I time and when they do there ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 08,2020
Jul 08,2020
1
people found
this helpful
this helpful
The worst customer service I’ve ever experienced. You may love a house but think very carefully before buying from Linden Homes (Now Vistry)
The communal areas which we pay a service charge for are nothing short of dangerous. Collapsing walls, collapsing car port roofs, ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 05,2018
Mar 05,2018
9
people found
this helpful
this helpful
10 weeks of stress and one ruined Christmas after completing on our new house from Linden Homes, they've ALMOST finished tidying up the shocking mess (#snagging) they left us with. This included no heating downstairs over Christmas, dodgy electrics, leaking toilet and the worst finish to ...
read full review
read full review
Comment on agent fees
Overpriced based on the finish and terrible customer service. They do not care about customers at all.
Was this helpful?
Yes
Yes
May 30,2017
May 30,2017
7
people found
this helpful
this helpful
I wouldn't buy another Linden Home if you paid me to. Worst builders I've ever come across. Have just moved out of my home for the 4th time in 4 yrs (for 12 months this time) to have work done to it due to the appalling build ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
