Student Haus
Manchester, Salford, M6
1.6/5, 14 reviews
21% recommended
100% lettings valuation accuracy
36% lettings fee satisfaction

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“The company is the worst estate agent I have ever ......”

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Mar 02,2018
Minithumbup
By: 'Disgusted'
Mar 02,2018
3 people found
this helpful
The company is the worst estate agent I have ever came upon. They are extremely difficult and sometimes impossible to contact, The staff are rude, and the customer service of the company is disgusting. They are unfair and do not listen or even reply to complaints. I WILL NEVER LET WITH THEM AGAIN AND WOULD ADVISE OTHERS AGAINST DOING SO!!! AVOID THIS POOR EXCUSE OF A BUSINESS
Comment on agent fees
BAD
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By: Avoid like the plauge
Jun 09, 2018
Please avoid this "company" like the plauge.
They honestly do know care about anything but themselves. They have no morals.
The owners must be selfish and money hungry. Devoid of all human emotion. Total odd balls.
House is disgusting. Furniture all broken and filthy. Beds filthy. My son is now depressed after dealing with these monsters.
All they want is your money and to provide no service at all.
You can't phone them as they are to scared to talk to you and they can't be bothered.
If you are a landlord they will miss manage your investment from others I've spoken to.
The list goes on.
Everyone should report them to the ombudsman and we can start legal proceedings.
They need locking up. Bunch of odd ball, money hungry, nonsensical morons.

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Latest Reviews

View all Reviews 14
26th Aug 2024
reviewed by 'orla'
“I have spent 4 years living in student accommodation and I have never had to deal with any company as despicable ......”
26th Aug 2024
reviewed by 'Leigh'
“Student Haus SalfordDO NOT USE THIS AGENT!They allow students to live in dangerous, illegal houses! Illegal because they do ......”
31st May 2024
reviewed by 'Reporter'
“A letting agent whose firm was investigated by the BBC's You and Yours radio programme after complaints about the management ......”
2nd May 2024
reviewed by 'Isabel Blanco'
“Mistoria STUDENT HAUS Salford is well and truly the worst student lettings agency in the entire world. For the love ......”
24th Aug 2023
reviewed by 'Amy'
“Unorganised and unhelpful, had such a stressful experience with this company....”
27th May 2023
reviewed by 'Annoyed'
“They don’t return calls or respond to emails. It’s difficult to get through to them by phone. They ......”
Opening Hours
  • Monday: 09:00 - 05:00
  • Tuesday: 09:00 - 05:00
  • Wednesday: 09:00 - 05:00
  • Thursday: 09:00 - 05:00
  • Friday: 09:00 - 05:00
  • Saturday: Closed
  • Sunday: Closed
Address

Student Haus
Mistoria House,10 Broughton Road
Salford
Lancashire
M6 6LS
0161 694 6427

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 36% £390 £3,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 3 8 0 0 0 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Horrific Experience...”

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Aug 26,2024
Minithumbdown
By: 'orla'
Aug 26,2024
0 people found
this helpful
I have spent 4 years living in student accommodation and I have never had to deal with any company as despicable as this one. I wish it were possible to give zero stars because they don't even deserve the one I've had to give. To begin ...
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“Student Haus Salford DO NOT USE THIS AGENT!......”

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Aug 26,2024
Minithumbdown
By: 'Leigh'
Aug 26,2024
0 people found
this helpful
Student Haus Salford DO NOT USE THIS AGENT! They allow students to live in dangerous, illegal houses! Illegal because they do not comply to legal safety standards. I am guarantor for all 3 of our children & have used numerous agents countrywide over many years & I have ...
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“A letting agent whose firm was investigated b......”

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May 31,2024
Minithumbdown
By: 'Reporter'
May 31,2024
1 people found
this helpful
A letting agent whose firm was investigated by the BBC's You and Yours radio programme after complaints about the management of a student HMO it looks after has lost his appeal against his Propertymark membership being cancelled. Mishantha Liyanage, whose letting agency Student Haus manages ...
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“DO NOT USE STUDENT HAUS...”

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May 02,2024
Minithumbdown
By: 'Isabel Blanco'
May 02,2024
1 people found
this helpful
Mistoria STUDENT HAUS Salford is well and truly the worst student lettings agency in the entire world. For the love of god if you are a student do NOT sign a student house with them. They will scam you for your money, they send in ...
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“Unorganised and unhelpful, had such a stressf......”

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Aug 24,2023
Minithumbdown
By: 'Amy'
Aug 24,2023
5 people found
this helpful
Unorganised and unhelpful, had such a stressful experience with this company....
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“They don’t return calls or respond to emails.......”

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May 27,2023
Minithumbdown
By: 'Annoyed'
May 27,2023
7 people found
this helpful
They don’t return calls or respond to emails. It’s difficult to get through to them by phone. They haven’t picked up my calls for a whole week. They lie about action that they’re taking - they don’t appear to do ...
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“Doesn't even deserve 1 star. They stole mine ......”

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Apr 04,2023
Minithumbdown
By: 'Alana'
Apr 04,2023
6 people found
this helpful
Doesn't even deserve 1 star. They stole mine and my friends holding fee and it wasn't given back for 2 months!! We were told we had the house and when I rang after not hearing anything for at least a month they said they had given our ...
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By: Dave Hughes
Jan 19, 2024
View all comments (1)
Yeah same for my son and friends, soon has mentioned legal proceedings, money was returned... ...

“Great!...”

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Mar 22,2021
Minithumbup
By: 'Anthony Clarke'
Mar 22,2021
1 people found
this helpful
After letting a property with Student Haus during my time at Uni, I can say they are an extremely helpful and a pleasant company to let from. They offer a 24 hour maintenance service which proved reliable when required. The staff were very easy to get ...
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“Student Haus have been amazing to us!After ......”

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Mar 22,2021
Minithumbup
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Dilraj
By: 'Leah Wilson'
Mar 22,2021
1 people found
this helpful
Student Haus have been amazing to us! After reading a few negative reviews, we was sceptical about renting with Student Haus. This is now the 2nd year we have chosen to stay with them, they have a 24 hour maintenance service which has been really usefull ...
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By: El
Jul 04, 2023
View all comments (1)
I have to disagree and please do not promote these people. They are rude, liars who will take advantage of students. Please please stay away from them guys ...

“DO NOT RENT FROM STUDENT HAUS OR MISTORIA...”

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Feb 05,2019
Minithumbdown
By: 'Hollie'
Feb 05,2019
6 people found
this helpful
I am appauled at the service I have been given. They do not care even a little bit about you or the state your house is in, all they want is your money. I could go on for days but most recently it took them 5 ...
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Comment on agent fees
Bad
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Was this helpful? Yes
By: orla
Aug 23, 2024
View all comments (1)
Couldnt agree more, in a similar situation. Had nothing but problem after problem this year and the company did as little as physically possible to help, theyre all about taking money and taking advantage of students ...

“Changes name and address to hide reviews...”

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Aug 09,2018
Minithumbdown
By: 'Victim'
Aug 09,2018
3 people found
this helpful
They used to be called student digz, now student haus (to escape bad reviews) and they are instrumental in ruining student life in Manchester and Salford. They are disrespectful crooks that will never provide maintenance, lie and steal at every given moment. I beg of ...
read full review
Comment on agent fees
Horrendous fees, horrendous service and if it's refundable- It's definitely non refundable!
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By: Another Victim of student haus
Oct 24, 2018
View all comments (1)
Moved in to a house september 18' to find we had no fridge door, the freezer didn't work, it was infested with rats and rubbish outside, it was sticky and dusty looked like it hadn't been cleaned for months, we were then left a month with no fridge/freezer and oven and have only after two months received a working microwave. There is no contact number and if you do finally get in touch with them they try and tell you its not their responsibility and they don't know who is in charge. It appears t ...

“Crooks...”

Share on :
Jul 03,2018
Minithumbdown
claim your profile
Ryan
By: 'Ryan'
Jul 03,2018
5 people found
this helpful
Honestly this is the biggest mistake you'll ever make. They never reply they're rude and they steal your money....
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“this company do bot even warrant 1 star they are a disgrace please avoid this disgraceful company!!...”

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Mar 20,2018
Minithumbdown
By: 'unhappy'
Mar 20,2018
2 people found
this helpful
student haus don't deserve to have anyone renting accommodation off them they are a complete disgrace and i am taking my complaints to the next level watch this space!! they do not stick to any agreement on the contract, the houses are a disgrace and ...
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Comment on agent fees
high fees and they break their agreement and just generally do not care for your safety they just want your money
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“The company is the worst estate agent I have ever ......”

Share on :
Mar 02,2018
Minithumbup
By: 'Disgusted'
Mar 02,2018
3 people found
this helpful
The company is the worst estate agent I have ever came upon. They are extremely difficult and sometimes impossible to contact, The staff are rude, and the customer service of the company is disgusting. They are unfair and do not listen or even reply to ...
read full review
Comment on agent fees
BAD
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Avoid like the plauge
Jun 09, 2018
View all comments (1)
Please avoid this "company" like the plauge. They honestly do know care about anything but themselves. They have no morals. The owners must be selfish and money hungry. Devoid of all human emotion. Total odd balls. House is disgusting. Furniture all broken and filthy. Beds filthy. My son is now depressed after dealing with these monsters. All they want is your money and to provide no service at all. You can't phone them as they are to scared to talk to you and they can't be bothered. If ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure set.
Last updated at 11:42 AM 03/06/2019 by Hannah Rowe

Awards won by Student Haus, Salford M6 6LS



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