50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction
Mar 02,2018
Mar 02,2018
1
people found
this helpful
this helpful
My partner and I are first time buyers and a little wet behind the ears in terms of buying property. Found a place we loved, had an offer accepted and were advised by this estate agent to arrange solicitors(fees paid) and sales memo issued. Then found out they had another offer accepted and were proceeding with them. Left a sour taste in my mouth and feel that we weren't always kept informed about the other interest. Would be very wary of using them.
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Latest Reviews
3rd Sep 2023
reviewed by 'Tom Watts'
9th Aug 2023
reviewed by 'J Gill'
27th Sep 2022
reviewed by 'Fiona'
11th Sep 2020
reviewed by 'Pat'
14th Apr 2020
reviewed by 'Sharon'
Opening Hours
Address
Hilton King & Locke
Sherriff House The Broadway
Farnham Common,Slough
Buckinghamshire
SL2 3QH
01753 643555
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £310,000 | £600,000 |
| Lettings | 100% | 75% | £1,095 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 1 | 1 | 0 | 2 | 0 | 0 | 2 |
Areas covered
- SL2
- UB2
- SL1
- SL3
- UB8
- UB4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Sep 03,2023
Sep 03,2023
0
people found
this helpful
this helpful
I cannot rate Hilton King and Locke highly enough, particularly Jenny Hall (Head of Lettings).
From my first contact with Jenny, she has gone above and beyond to find a wonderful home for my wife and I to rent.
Unlike many of the other estate ...
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Aug 09,2023
Aug 09,2023
0
people found
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We were truly impressed with the service we received from HKL.
Every member of the team that we dealt with, James, Michelle, Ciara and Leigh were approachable, professional and friendly .
Emails and phone calls were responded to quickly and efficiently.
I would like to thank ...
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Sep 27,2022
Sep 27,2022
0
people found
this helpful
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Jenny could not have worked harder for us. She had a short time-frame in which to find us a home within a very small area at a time when rental properties were not thick on the ground. She knew exactly what we wanted and came ...
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Sep 11,2020
Sep 11,2020
0
people found
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Jenny Hall was absolutely brilliant in the smooth change over from one tenant to the next tenant at short notice due to previous tenants circumstances .Have been a landlord with Hilton , King and Locke for 13 years have been very satisfied during that time frame and ...
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Jul 21,2020
Jul 21,2020
1
people found
this helpful
this helpful
We would never consider using these estate agents due to their being totally unprofessional particularly when it comes to selling property. We made an appointment to meet Alistair at a site to undertake a viewing which was just under half an hour away. My daughter ...
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Apr 14,2020
Apr 14,2020
0
people found
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Jenny at Farnham Common is amazing!
Despite the lockdown & her incapacitation following an operation, she has gone above and beyond in preparing & listing my property for rental.
As a landlord she makes my life so easy. She keeps me informed, advises me of all my ...
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Aug 21,2018
Aug 21,2018
1
people found
this helpful
this helpful
Absolutely disgusting service. I would not wish on anyone to be stuck with them. No responses or 3 week waits for a reply from the agency, and not helpful what so ever. I won't say the name of the property but if you are thinking of ...
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Comment on agent fees
No comment, they could have no agency fees and I still wouldn't use them.
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Aug 07,2018
Aug 07,2018
0
people found
this helpful
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HKL were extremely helpful during our purchase. They always kept us informed, went out of their way to help and were always very understanding and approachable. Tania in particular often went out of her way to sort issues and keep things running smoothly so our ...
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Mar 02,2018
Mar 02,2018
1
people found
this helpful
this helpful
My partner and I are first time buyers and a little wet behind the ears in terms of buying property. Found a place we loved, had an offer accepted and were advised by this estate agent to arrange solicitors(fees paid) and sales memo issued. ...
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read full review
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Mar 22, 2018
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(1)
Thank you for taking the time to review Hilton, King and Locke, however we are very sorry to hear you haven't had a good experience. We take all complaints very seriously and I have fully investigated this matter.
I understand that the property you offered on had previously declined a lower offer from another interested party and the vendors then went on to accept your offer, at this stage we took the property off the market and advised you to proceed. Unfortunately the party that had offered p ...
Mar 16,2017
Mar 16,2017
0
people found
this helpful
this helpful
I had listed my property for sale with another ' big reputation' agent locally - 3 months , 4 viewings, starting to stagnate - worried a move would become impossible.
Enter Leigh and team at Hilton King and Locke Farnham Common branch. The difference is service , attention to ...
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Comment on agent fees
Fees are better than local competitors - quite amazed and considering the performance well worth it!
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Vendor Fees
No fees set.Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 17/03/2023, 4:42 PM by Ciara EvansComplaints Procedure
Contact Leigh Gridley or Mark Prieg
Last updated at 3:42 PM 17/03/2023 by Ciara Evans
I understand that the property you offered on had previously declined a lower offer from another interested party and the vendors then went on to accept your offer, at this stage we took the property off the market and advised you to proceed. Unfortunately the party that had offered previously, and advised us that they wouldn't increase, later changed their minds and made the decision to increase their offer. Whilst we do not encourage gazumping and do what we can do avoid it, I'm afraid legally we cannot withhold this offer from the seller. As an agent we can only advise our clients, we are not in a position to decide which buyer secures the property and we have to take instructions from our clients. Unfortunately in this instance the vendors chose to switch to the other buyers and I understand my colleague called you to explain the situation.
I am afraid there wasn't anything we could do to change this as unfortunately they were circumstances out of our control. If you would like to discuss in more detail please do not hesitate to contact me on 01753 650033. Kind regards, Kirsty Drabik - Area Sales Manager