Leaders
Nottingham, NG5
3.5/5, 28 reviews
61% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction

Contact Us

“Poor staff, poor communication and poor customer service. From the ......”

Share on :
Feb 23,2018
Minithumbdown
By: 'avoidleadersnottingham'
Feb 23,2018
5 people found
this helpful
Poor staff, poor communication and poor customer service. From the area manager down they dont car about tenants issues or deal with problems. 4 months with a leak and damp patch where we chased on a daily basis. Not in a cheap property but a city centre 'Luxury' property. Nearly a month, over Christmas and New Year, without ANY heating - They did nothing (apart from enjoy their own festive season!. Avoid renting from them - they'll do nothing, wont deal with complaints other than cover each other's backs and then try to screw you at the end of the lease.
Comment on agent fees
Rip off! Agents fees are for service - there was none!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 28
11th Nov 2024
reviewed by 'Nichole'
“James hopkins Fantastic professional friendly and respectful really pleased with the service...”
12th Apr 2024
reviewed by 'Magda Bal'
“It was very good and friendly viewing. Kully Landa was very friendly and helpful....”
28th Feb 2023
reviewed by 'Patricia'
“Let property - Good advice and service received throughout the letting procedure from Yvonne at Leaders Woodthorpe Nottingham Thank you...”
3rd Jan 2023
reviewed by 'Andrew'
“So far amazing . No complaints, so far very impressed Olivia has been very efficient. 3rd agent in just over a ......”
16th Sep 2022
reviewed by 'Terry Kirkby'
“Professional and personable sales service from marketing to completion. Lightly undervalued but amenable to customer requests and quick +ve sale ......”
9th Aug 2022
reviewed by 'Dalynn'
“Theo has been wonderful and very helpful He makes sure you fully understand the agreements. Is there to help in ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

Leaders
42 Thackerays Lane
Woodthorpe,Nottingham
Nottinghamshire
NG5 4JD
0115 926 4500

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £468,000 £468,000
Lettings 100% 83% £450 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 9 9 1 0 0 0 0 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“James hopkins Fantastic professional friendly......”

Share on :
Nov 11,2024
Minithumbdown
By: 'Nichole'
Nov 11,2024
0 people found
this helpful
James hopkins Fantastic professional friendly and respectful really pleased with the service...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It was very good and friendly viewing. Kully ......”

Share on :
Apr 12,2024
Minithumbup
claim your profile
Kully
By: 'Magda Bal'
Apr 12,2024
0 people found
this helpful
It was very good and friendly viewing. Kully Landa was very friendly and helpful....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Let property - Good advice and service re......”

Share on :
Feb 28,2023
Minithumbup
claim your profile
Yvonne
By: 'Patricia'
Feb 28,2023
0 people found
this helpful
Let property - Good advice and service received throughout the letting procedure from Yvonne at Leaders Woodthorpe Nottingham Thank you...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“So far amazing . No complaints, so far very i......”

Share on :
Jan 03,2023
Minithumbup
claim your profile
Olivia
By: 'Andrew'
Jan 03,2023
0 people found
this helpful
So far amazing . No complaints, so far very impressed Olivia has been very efficient. 3rd agent in just over a year - wish I had transferred to Leaders sooner....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional and personable Arnold Team...”

Share on :
Sep 16,2022
Minithumbup
claim your profile
Ryan
By: 'Terry Kirkby'
Sep 16,2022
0 people found
this helpful
Professional and personable sales service from marketing to completion. Lightly undervalued but amenable to customer requests and quick +ve sale achieved....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Theo has been wonderful and very helpful He ......”

Share on :
Aug 09,2022
Minithumbup
claim your profile
Connor
By: 'Dalynn'
Aug 09,2022
0 people found
this helpful
Theo has been wonderful and very helpful He makes sure you fully understand the agreements. Is there to help in anyway....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“AVOID ! Misleading...”

Share on :
Jun 13,2022
Minithumbdown
claim your profile
By: 'Christian'
Jun 13,2022
0 people found
this helpful
(1 star coz 0 isn't an option) Been messed about for over 1 month. The easy part was keeping me hanging with a deposit, When there was an issue with the property 1 was interested in they started dancing ballet and kept me hanging... after 20 days they offered a ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was a prospective tenant and contacted the ......”

Share on :
Apr 29,2022
Minithumbup
claim your profile
Luke
By: 'KEVIN'
Apr 29,2022
0 people found
this helpful
I was a prospective tenant and contacted the Nottingham Lettings department .Luke help me through the letting process and secured an ideal property for me. I would recommend Luke's professionalism and knowledge and would his services to any future renter...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Pleasant experience with Luke...”

Share on :
Apr 07,2022
Minithumbup
claim your profile
Luke
By: 'Masani'
Apr 07,2022
0 people found
this helpful
I found a great home for myself and my son, Luke is knowledgeable, efficient, pleasant and patient, he has made my experience and my families seamless....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Avoid Leaders id you can...”

Share on :
Mar 15,2022
Minithumbdown
By: 'Cath'
Mar 15,2022
0 people found
this helpful
Had a terrible experience with Leaders managing our move. The people we spoke to, while friendly, did not seem interested in doing their jobs well. Any questions we had took multiple calls to answer and we had to constantly chase the agents for information. We ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you Dontae...”

Share on :
Mar 03,2022
Minithumbup
claim your profile
Luke
By: 'Titilayo'
Mar 03,2022
0 people found
this helpful
The first call I recieved from Leaders was from Dontae,he was reassuring, found the ideal property for me to rent.. He was really helpful. I have never rented a property before, I had lots of questions.Dontae,Luke and Jameel was patient,took time ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I've found the ideal property for me to rent.......”

Share on :
Feb 09,2022
Minithumbup
claim your profile
Dontae
By: 'Gary'
Feb 09,2022
0 people found
this helpful
I've found the ideal property for me to rent. I phoned Leaders and my call was answered by Dontae. He was really helpful. Having never rented a property before, I had lots of questions. He was patient and continued to be helpful even through I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Disgusting service took the money signed cont......”

Share on :
Jan 12,2022
Minithumbdown
claim your profile
Luke
By: 'Dave'
Jan 12,2022
0 people found
this helpful
Disgusting service took the money signed contracts didn't give the keys and left a 21 yr old boy on the street...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Do not recommend...”

Share on :
Jan 04,2022
Minithumbdown
By: 'Sophie'
Jan 04,2022
0 people found
this helpful
I can't explain how bad my experience has been over the past 4 months. I am a university student and there are 6 of us living in a 4 man house. 2 of the bedrooms are under legal measurements. When we moved in we personally found needles and syringes. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We've been told that our intended move in dat......”

Share on :
Aug 19,2021
Minithumbdown
claim your profile
Connor
By: 'Paulina'
Aug 19,2021
1 people found
this helpful
We've been told that our intended move in date will be 12th of August, then branch manager Connor said it will be earlier 6th of August, then apparently after tenants moved out landlord said property won't be ready until late August so a new date ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Worst agency ever. Terrible service. False ad......”

Share on :
May 28,2021
Minithumbdown
By: 'Sabs'
May 28,2021
2 people found
this helpful
Worst agency ever. Terrible service. False advertisement. Used old and misleading pictures of a property, which in reality was trashed after having nightmare tenants, while at the same times the advertised the property on various pages such as Rightmove and Zoopla showcasing the property was ...
read full review
Attachments

Review file
Review file
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Recently needed support and guildence on lett......”

Share on :
Feb 08,2021
Minithumbup
claim your profile
Sarah
By: 'Nicola'
Feb 08,2021
0 people found
this helpful
Recently needed support and guildence on letting and licensing and the support and patience was second to none from all staff particularly Sarah Campbell dawson...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders are excellent letting agency. The sta......”

Share on :
Jan 09,2021
Minithumbup
claim your profile
owen
By: 'Ose lucky'
Jan 09,2021
0 people found
this helpful
Leaders are excellent letting agency. The staff treat their customers with utmost importance, excellent care. Their response to accommodation distress is amazing. Their agent, Owen, has been particularly amazing and wonderful...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“be careful......”

Share on :
Dec 20,2020
Minithumbdown
By: 'NN'
Dec 20,2020
1 people found
this helpful
- they refuse to refund overpaid rent - terrible customer service - GET EVRYTHING IN WRITING - they deny anything said and threaten with litigation - you have to chase, chase and chase for months to get your deposit back. - overall horrible...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rent...”

Share on :
Aug 06,2020
Minithumbup
By: 'Tom'
Aug 06,2020
0 people found
this helpful
I would like to say a big thank you to Tom moult for all is help in helping me retain the property that I was trying to get. I found him to be very helpful...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rent...”

Share on :
May 16,2020
Minithumbup
claim your profile
Tom
By: 'Tom'
May 16,2020
0 people found
this helpful
I would like to say a big thank you to Tom moult for all is help in helping me retain the property that I was trying to get. I found him to be very helpful...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Regards to Ashley Hancock, just to say the se......”

Share on :
Dec 16,2019
Minithumbup
By: 'Andy'
Dec 16,2019
0 people found
this helpful
Regards to Ashley Hancock, just to say the service he did for me was amazing especially on saturday morning when I made a mistake and he sorted it out within the hour hes an asset to the company...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Landlady...”

Share on :
Jan 18,2019
Minithumbup
claim your profile
Lindsay
By: 'Mrs'
Jan 18,2019
0 people found
this helpful
Excellent service provided by helpful professional staff at the Woodthorpe office. Would highly recommend to use the office especially for lettings...
read full review
Comment on agent fees
Average
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service from Michelle...”

Share on :
Dec 14,2018
Minithumbup
claim your profile
Michelle
By: 'Richard'
Dec 14,2018
0 people found
this helpful
I had asked another member of Leaders staff in Nottingham but did not get a reply with the info I wanted so I asked Michelle. Her response was immediate and just what I wanted. So thank you Michelle for your kind and quick help...
read full review
Comment on agent fees
I think they are average for letting agents
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Service !...”

Share on :
Nov 28,2018
Minithumbup
claim your profile
Michelle
By: 'Ness'
Nov 28,2018
0 people found
this helpful
Michelle has been excellent in dealing with my tenant ,as part of the Management service and keeping me fully informed and updated .She's professional ,conscientious and very helpful .Thank you !...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“AWFUL...”

Share on :
Jul 22,2018
Minithumbdown
By: 'Jay'
Jul 22,2018
5 people found
this helpful
Needed a place desperately found one and then the problems started. The fees are ridiculously EXPENSIVE for a low key estate agent. Make you wait ages without any contact. Avoid at all cost...
read full review
Comment on agent fees
BAD BAD BAD
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This particular branch of Leaders is unprincipled. They lie and ......”

Share on :
Mar 13,2018
Minithumbdown
By: 'Unhappy'
Mar 13,2018
5 people found
this helpful
This particular branch of Leaders is unprincipled. They lie and mislead their tenants, presumably justifying their unethical behaviour to please their masters, the landlords. I found them very unprofessional and would have filed a formal complaint about them if it were not for the time ...
read full review
Comment on agent fees
No view on their fees.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tenant
Jun 25, 2018
View all comments (1)
I completely agree with this comment!! When you need them they are never there for you! Really bad management!! ...

“Poor staff, poor communication and poor customer service. From the ......”

Share on :
Feb 23,2018
Minithumbdown
By: 'avoidleadersnottingham'
Feb 23,2018
5 people found
this helpful
Poor staff, poor communication and poor customer service. From the area manager down they dont car about tenants issues or deal with problems. 4 months with a leak and damp patch where we chased on a daily basis. Not in a cheap property but a city ...
read full review
Comment on agent fees
Rip off! Agents fees are for service - there was none!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Leaders, Nottingham NG5 4JD



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn