“I had Thomas Morris as a letting agent for a ......”
1 Star Review
Feb 15,2018
By:
'Rob'
Feb 15,2018
Branch: St Ives, 24-26 Crown Street
Services: Lettings (as a Tenant)
Rent PCM: £780
Would you recommend?: No
Postcode: PE27
Branch: St Ives, 24-26 Crown Street
Lettings (as a Tenant)
Rent PCM: £780
Postcode: PE27
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people found
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I had Thomas Morris as a letting agent for a little over 18 months and I would not recommend anyone rent a property managed by Thomas Morris. I was left with intermittent heating for 2 months with absolutely no heating for about 2 weeks. During this time the temperature in the bedroom dropped to 9 Celsius. I was not offered any compensation or any way to alleviate the problem (i.e. electric heater). Thomas Morris have also lost the management keys in the past which meant I had to take time off work to let a contractor into the property. The property inspections are much more intrusive than any other letting agent I have dealt with. Upon moving out of the property I attended a pre-vacating meeting with their property inspector (which I had to take time off work to attend) which was meant to raise any issues that may need attention to allow for an easier final inspection. Several issues were then highlighted on the final inspection that were not mentioned at the pre-vacating meeting. I am glad to be out of the property and not have to deal with Thomas Morris again.
Comment on agent fees
Fees were pretty much standard
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