94% sales valuation accuracy
95% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Feb 14,2018
Feb 14,2018
0
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Have just used Bradleys on the recent sale of my house,
every aspect of the sale relating to Bradleys went perfectly.
Couldn't ask for any more from an Estate Agent.
every aspect of the sale relating to Bradleys went perfectly.
Couldn't ask for any more from an Estate Agent.
Comment on agent fees
Reasonable
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Latest Reviews
5th Sep 2022
reviewed by 'Helen Williams'
5th Jul 2022
reviewed by 'Raquel'
6th Apr 2022
reviewed by 'Melbourne'
2nd Feb 2022
reviewed by 'Ian Hayes'
25th Feb 2020
reviewed by 'Jessica'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 95% | £33,000 | £785,500 |
| Lettings | 100% | 99% | £625 | £895 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8 | 0 | 9 | 0 | 44 | 1 | 43 | 2 | 2 | 3 |
Areas covered
- TR27
- Hayle
- TR14
- TR26
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 05,2022
Sep 05,2022
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We had a really positive experience of buying and selling through Bradley’s Hayle. Professional and friendly with the process explained to us step by step. I would definitely recommend them to friends and family if they needed the service. We used the Bradley’s...
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Jul 05,2022
Jul 05,2022
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Excellent service from beginning to the end! All of the Bradley's team were great to deal with but to me the star of the year was Claire who dealt with all the bumps and lumps with grace and promptness.
The Hayle office are so helpful ...
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Apr 06,2022
Apr 06,2022
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Great service from Zoe, very helpful efficient and knowledgeable all delivered with a smile and that’s a winning combination. From start to finish our purchase has been straight forward with good communications all the way through the journey.
We are delighted....
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Feb 02,2022
Feb 02,2022
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We have just exchanged contracts as purchasers of a property via Bradleys Hayle Office. Throughout what has been a fairly protracted process Claire from Bradleys has kept us informed and been professional in every respect...she is a pleasure to work with.
Recommended!...
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Jan 29,2021
Jan 29,2021
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Who's interests are Bradleys Estate Agents (Hayle) serving?
We recently viewed four properties in Cornwall and it was unfortunate that the one of most interest was with Bradleys Estate Agents, Hayle. At the time of viewing the property we made our interest known to the ...
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Jan 29, 2021
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Dear Mark, thank you for taking the time out to review your experience, although I understand it is on-going and therefore we wish you the best of luck. We take feedback seriously and pride ourselves on our service. Quite clearly we are working for the vendor that instructs us, hence why the office is giving the clients time to decide which of the several offers they may accept if any. You are probably aware that the property market is extremely busy and with restrictions on many aspects of life ...
Feb 25,2020
Feb 25,2020
1
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I had a similar experience with this company and their discrimination. Unfortunately they will not let you view any of their rental properties if you are in receipt of any benefits. Even if you work full time but still receive universal credit. Majority of single ...
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Jan 15,2020
Jan 15,2020
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I am not one to normally leave negative feedback, but I'm very disappointed by my recent experience with Bradleys, which I feel amounts to age-discrimination.
I am a 70-year old pensioner with two small dogs and I have been searching for a rental property for ...
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Jan 17, 2020
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Thank you for taking the time to provide us with your feedback. We understand your frustration and particularly when you've seen a property you like. The decision not to proceed with your application certainly has nothing to do with your age and I can see from the file notes that that has been clearly explained to you. The situation is that like almost every letting agent, we use a referencing company to qualify all applications and they have various rules which approve or reject an application ...
Nov 04,2019
Nov 04,2019
0
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The whole team were great despite this being a long conveyance from June to October, with the initial sale at our end falling through. Regardless of whether we got through to Sally, Donna or Karley (system will only let me tag 2 people), they were all ...
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Oct 29,2019
Oct 29,2019
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Bradleys assistance in helping move the sale/purchase along ensuring that the whole process ran as smoothly as possible.
From the first viewing to keeping us fully updated throughout they were a fantastic team to deal with.
Friendly, professional and approachable. We wouldn't hesitate to ...
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Oct 28,2019
Oct 28,2019
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We had 3 failed purchases and we were feeling less than positive and reeling from the financial implications.
Enter a small cottage in west Cornwall on the market with Bradleys Hayle. Appointment booked and here we are standing outside ready to take a look. Donna arrives ...
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Oct 19,2019
Oct 19,2019
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A consistently professional service. Kris and the team kept me up to date with developments all the way through. They were knowledgeable, approachable and suggested realistic expectations and time frames. I would definitely recommend Bradleys Hayle....
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Oct 14,2019
Oct 14,2019
1
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Thank you for all of your assistance in helping me to sell my house , especially when I lived 6 hours away !!
Your team kept me well informed at all stages and were always at hand to answer questions as they arose....
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Oct 08,2019
Oct 08,2019
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All members of the team at Hayle branch were a delight to deal with.
Communication was excellent especially with viewing feedback....
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Aug 20,2019
Aug 20,2019
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Very helpful team at the Hayle office. Knowledgeable and informative. Would definitely recommend to anyone looking to sell or purchase a property in this area....
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Apr 27,2019
Apr 27,2019
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We can highly recommend Bradley's in Hayle. We wanted to sell my mothers house in Hayle and as we live 5 hours away we weren't able to be there so we were looking for a full estate agent package and we definitely found it. They were ...
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Comment on agent fees
Good value package
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Mar 08,2019
Mar 08,2019
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Donna and Kris were very helpful in all the process of purchasing my first property, I highly recommend them. Friendly staff and very professional!...
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Comment on agent fees
Good
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Sep 05,2018
Sep 05,2018
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I would like to Thank Donna for her outstanding assistance in helping me to purchase a property in Cornwall . This whole process has gone smoothly and considering that I live 7 hours away in Nottinghamshire , I have been so grateful to have someone like Donna to ...
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Aug 31,2018
Aug 31,2018
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I would like to thank and highly recommend the team at Bradleys, Hayle.
Although being a Cornish boy, I no longer live in the county but have been selling a property in the area.
The Bradleys team (and in particular Donna) have made the 'remote' ...
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Comment on agent fees
Reasonable given how much work they have put in.
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Aug 19,2018
Aug 19,2018
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Donna and Kris has proven to be extremely positive and proactive in the sale of our property. They have has given superb advice and ensured all our questions and needs have been answered. Donna has dealt with most of the viewings and has been excellent ...
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Aug 13,2018
Aug 13,2018
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Donna was my contact for the purchase of a property in Gwithian and I have never had such a good service from an estate agent. She was on the ball with every question - chasing the answers through if she didn't know them. She worked ...
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Comment on agent fees
n/a
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Aug 13,2018
Aug 13,2018
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Donna ans Sally were always professional, polite and very helpful with any queries. Nothing was ever too much trouble. Great customer service....
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Comment on agent fees
All agents fees are a little high!
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Aug 13,2018
Aug 13,2018
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Fast efficient and friendly and best of all kept me fully up to date at all times, totally recommend. Their knowledge of the local area and buying habits helped me sell our house in super quick time and at full asking price, five stars!...
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Comment on agent fees
Fair
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Jul 30,2018
Jul 30,2018
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This is the second time that I have had the pleasure of working with this estate agent. Friendly, very professional and supportive. They set a high bar for others to follow. My sale went through some difficult phases and Kris, supported by his team, Donna ...
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Comment on agent fees
Reasonable fees - in line with expectations.
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Jul 26,2018
Jul 26,2018
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Kris was very good at communicating, and managed the relationship between buyer and seller extremely well. He gave us confidence that we were getting a clear picture of where the parties stood, and how matters could progress. Donna was always on hand to cover in ...
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Comment on agent fees
NA
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Jun 08,2018
Jun 08,2018
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I found Bradleys a friendly, professional and pro-active estate agents at all times. I live in Essex and it didn't hinder our working relationship at all them being in Cornwall. I would like to thank Kris, Donna and Sally for being so helpful at all ...
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Comment on agent fees
N/A I haven't seen their fees yet.
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May 15,2018
May 15,2018
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My sister has dementia and was moved to Ringwood. I had to sell her home in Hayle and Live 200 miles away. Bradleys were fantastic in the help and guidance they gave to me and my sister's home was sold quickly. Their package deal was excellent ...
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Comment on agent fees
Had the package deal and was very happy with the cost.
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May 10,2018
May 10,2018
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The house went on the market on Thursday, and by the very next day we had received three offers, one of which we accepted and which resulted in a successful sale. We dealt mostly with Kris, Donna and Sally who were all very professional, friendly ...
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Comment on agent fees
Competitive rates
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May 09,2018
May 09,2018
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I am very pleased that we chose Bradley's from Hayle. We had viewing for the house on the Thursday and Friday and this led to three offers. We spoke with Kris Peters about the various offers and he gently guided us to one accept one ...
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Comment on agent fees
Good
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Mar 21,2018
Mar 21,2018
0
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From start to finish, all of the staff at Bradleys in Hayle were top class. They were punctual, friendly and kept in constant contact. They were always on hand to answer questions or offer advice which was needed regularly! If I need to buy/sell/...
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Feb 15,2018
Feb 15,2018
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we were moving from Surrey to Cornwall and had to arrange quite a few viewings at a time. We contacted bradleys to view a house and Donna actually showed us three houses one of which we decided to buy. Because of the distance between Surrey ...
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Comment on agent fees
we were buying not selling
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Kris
(41)
Sally
(30)
David
(22)
Claire
Zoe
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 3:05 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
