0% lettings valuation accuracy
99% lettings fee satisfaction
Jul 15,2012
Jul 15,2012
3
people found
this helpful
this helpful
Arranged a viewing for a flat at 2pm. The day before the agent called and changed the viewing tim to 10am. Next morning, wmissed a call and got a voicemail from Isaac Anthony employee at around 9.57am saying she was 'running late'. When I called back at 10 she was still in the office said she couldn't come until 10.45. This was no good as we had another viewing at 11, so she begrudgingly agreed to come then and said she'd be there in about 20 minutes. We waited in the rain for 25 minutes. While we were waiting we read some of the reviews of Isaac Anthony anyway so were already fairly sure we didn't want to rent with them! When the agent finally arrived she did not have the fob or code to enter the building so she spent a further 10 mins or so on the phone to her office trying to find this out. When we finally got into the property she couldn't seem to find the flat, going to the wrong floor etc before finally finding the flat. Heaven knows how they behave once they are getting your money if they cannot be bothered behaving in a professional manner towards potential customers.
What agent could do to change your mind?
- turned up on timeAttached Filesnbsp;
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Latest Reviews
12th Nov 2012
reviewed by 'area438'
15th Jul 2012
reviewed by 'Monkeyl'
21st Oct 2011
reviewed by 'disgusted'
30th Mar 2011
reviewed by 'hits'
Opening Hours
Address
Isaac Anthony
68 Rodney Street
Liverpool
Merseyside
L1 9AF
0845 201 1416
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 8 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 03,2014
Oct 03,2014
1
people found
this helpful
this helpful
Lived in a property in Liverpool city centre run by this mob until March 2014.
The service was atrocious, emails and telephone calls were routinely ignored. The attitude of the staff particularly Jane, was frankly more in keeping with a prison than an Estate agents.
I ...
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Nov 12,2012
Nov 12,2012
0
people found
this helpful
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Awful deposit return scheme. Took nearly £300 off us for a flat in near perfect condition. Would not advise them to anybody...
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What agent could do to change your mind?
Provided a fair deposit return scheme and not scammed us out of nearly ‚£300Attached Filesnbsp;
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Nov 28, 2012
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(1)
Deposits at Isaac Anthony are held with Deposit Protection Scheme which is an independent organisation which protects both Landlords and tenants against any deductions or damages. If any individual disagrees to any decisions they can utilise the Deposit Protection dispute system which will request information from all parties and make a independent decision. It is a fair system which protects both landlords and tenants ...
Sep 17,2012
Sep 17,2012
0
people found
this helpful
this helpful
I'd really like to discourage people from ever using this agency's services. I have never encountered more unprofessional, unreliable and rude agents in my life.
I was informed one week before the planned move into a property I had secured through Isaac Anthony that I ...
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Jul 15,2012
Jul 15,2012
3
people found
this helpful
this helpful
Arranged a viewing for a flat at 2pm. The day before the agent called and changed the viewing tim to 10am. Next morning, wmissed a call and got a voicemail from Isaac Anthony employee at around 9.57am saying she was 'running late'. When I called ...
read full review
read full review
What agent could do to change your mind?
- turned up on timeAttached Filesnbsp;
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Oct 21,2011
Oct 21,2011
2
people found
this helpful
this helpful
For over 2 weeks I have been trying to view a property in Liverpool City centre with this company after already viewing one property when the agent was 45mins late.
I have never had a call back regarding the new property and when I finally chased ...
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Mar 30,2011
Mar 30,2011
2
people found
this helpful
this helpful
The government should have a star for the letting agents like the hotel have stars. Also by law they should have a review from tenants and landlords, so everyone who wants to rent or rent their place out through the agents can find out about ...
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Mar 02,2011
Mar 02,2011
2
people found
this helpful
this helpful
This estate agent is the single worst one I've ever come across, and I've had troubles with other agents before.
Problem 1: We told them the intercom was broken the *day* we moved in, still not fixed 8 months later. I even know what's wrong - but ...
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Apr 20, 2011
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Me AGAIN!
The intercom is still not fixed, now nearing the 11 month mark! The oven was fixed after 2 weeks of not having one.
Avoid at all costs, people! ...
Nov 19,2010
Nov 19,2010
2
people found
this helpful
this helpful
My boyfriend and I are first -time renters and when we viewed that flat we're in now we were amazed at how nice it was, and how nice the people at Issac Anthony are.
Problem 1 - The flat is on the third floor (six flights) ...
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May 10,2010
May 10,2010
1
people found
this helpful
this helpful
I would only recommend this company to people who like to have their time wasted and to be ignored!
Everything about them was appalling right from the beginning. We were shown around a flat (renting) and made an offer there and then and were told ...
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Mar 03,2010
Mar 03,2010
1
people found
this helpful
this helpful
As the rest of the tenants on this website, I have also had a terrible experience with Isaac Anthony. They are incredibly useless at what they do. The customer service is terrible and if something breaks it doesn't get fixed no matter how many times ...
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Jan 29,2010
Jan 29,2010
2
people found
this helpful
this helpful
Absolutely awful.
I am a landlord and my tenants have had issues since November 2009 which Isaac Anthony failed to tell me about until January 2010. Not only did they not bother to help my tenants, they do not return calls (13 so far) or emails (4 so far).
...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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