100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Feb 11,2018
Feb 11,2018
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PDQ Estate Agency staff in Helston made my 93 year old's move to Cornwall a pleasure. Her rental was handled most efficiently, smoothly and with a wonderful friendly and supportive manner.
Comment on agent fees
EXCELLENT
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14th Feb 2018
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11th Feb 2018
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23rd Nov 2012
reviewed by 'Terri'
15th Oct 2012
reviewed by 'Mel'
Opening Hours
Address
PDQ Estates LTD
14 Coinagehall Street
Helston
Cornwall
TR13 8EB
01326 561 561
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £171,000 | £171,000 |
| Lettings | 0% | 99% | £650 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 14,2018
Feb 14,2018
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Exceptional service provided by Chris and his team. Have bought from and sold through PDQ and Im impressed by their expertise, honesty and integrity. And I'm not easily impressed. Highly recommend....
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Comment on agent fees
Fair
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Feb 11,2018
Feb 11,2018
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PDQ Estate Agency staff in Helston made my 93 year old's move to Cornwall a pleasure. Her rental was handled most efficiently, smoothly and with a wonderful friendly and supportive manner....
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read full review
Comment on agent fees
EXCELLENT
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Nov 23,2012
Nov 23,2012
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Chris Wood is one of the most professional people I have ever dealt with and in my opinion PDQ are just a breath of fresh air as far as Estate Agents are concerned.
They are courteous, they are honest, they are on the ball and ...
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Oct 15,2012
Oct 15,2012
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Re PDQ Helston. I asked to receive details of the lease re the flat I was interested in. I asked specific questions such as arfe pets allowed, about the maintenance charges/cover & other things. I was priomised that Chris would contact owner straight away & would ...
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What agent could do to change your mind?
Be more truthful & tactful. Consider the prospective buyer was unwell but still wanted to make the effort to view a few days later. In fact consider the prospective buyer as well as the seller.Attached Filesnbsp;
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Oct 16, 2012
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I am always sad to see an adverse comment on our service and take any such comment seriously; especially when they involve me personally, and the service my company provides.
Having checked our file on this, our notes show that we did explain the very high levels of interest in the property prior to your viewing appointment and again at the time you unfortunately had to cancel due to ill health. However, they also show that we failed to update you the following week to say that the property h ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints procedure - Contact the office department manager concerned and try to resolve. Sales - Helen Oliver. Rental - Jenny Holman. The complaint will be logged onto our system.An acknowledgement will be sent within 3 working days, an investigation will be undertaken and a formal reply sent out within 15 working daysEscalate to the Company Director, Chris Wood, if still unresolved. The matter will again be investigated and a further full response will be sent within another 15 working days.If no agreement can be reached at this stage an offer amde be made to pass to The Property Ombudsman for adjudication.We abide by the Property Ombudsman code to in-house complaints handlingSales: http://www.tpos.co.uk/downloads/TPOE27%20Code%20of%20Practice.pdf Rental: http://www.tpos.co.uk/downloads/IEL02-3%20Code%20of%20Practice%20for%20Residential%20Letting%20Agents.pdf
Last updated at 1:03 PM 16/10/2012 by Chris Wood
