50% sales valuation accuracy
71% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 07,2018
Feb 07,2018
11
people found
this helpful
this helpful
I am really disappointed that I have to write such a review about an estate agent who I thought were 'the best' in Pinner. I have asked Joe to call me on 2 occasions to discuss this matter but he has chosen not to so I feel I have no option but to leave this review and also I am in the process of going to the Property Ombudsman. Andrew Pearce were selling the house of the people buying our house. They told our buyers that they had a cash buyer on their house! Great! Then based on this information we made an offer on the house we wanted and it was accepted. The chain was complete! So weeks went by and I phoned Joe on 2 occasions and he reassured us everything was OK with the bottom of the chain. We were meant to exchange a week or so ago, and that never happened, and we were hoping to move this Friday. Then we found out last week that the bottom of the chain was not a cash buyer, they did in fact have something to sell. So.... my questions to Andrew Pearce were a) did they know the bottom of the chain was not a cash buyer, and b) did they not do the appropriate checks they should have to see if the bottom of the chain could buy our buyers house without anything to sell (we had to prove our finances to the estate agent we were buying from and quite rightly so). Joe has replied to me saying that the bottom of the chain were independently verified as cash buyers, so I have asked what checks they made to confirm this. Joe has not responded to my question and has since said I should not contact them again and I should go through my agent to get the information I want. Well Joe, I would be more than happy to do that but having spoken to my agent just now they have not heard from you at all, and nor has anyone from Andrew Pearce returned their calls!!! Having spent a couple of thousand pounds on conveyancing we are now out of pocket because of either your lying or your incompetence to do the necessary checks. I could understand it if the bottom of the chain changed their minds, that's life, but they didn't! So could you actually let the world know what checks you do to verify your potential buyers, and why on earth they should trust an agent who advertises a property (our buyers house) as 'no upper chain' when in fact there is? No doubt Joe is going to reply saying these FACTS are totally unfounded as per all the other poor reviews.
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Latest Reviews
20th Sep 2023
reviewed by 'David'
7th Aug 2023
reviewed by 'Zara'
22nd Sep 2020
reviewed by 'Sarah'
25th Oct 2018
reviewed by 'DRS'
7th Feb 2018
reviewed by 'Upset'
Opening Hours
Address
Andrew Pearce
9 Bridge Street
Pinner
Greater London
HA5 3HR
020 8866 9696
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 71% | £200,000 | £800,000 |
| Lettings | 0% | 0% | £1,400 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 4 | 4 | 2 | 0 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Oct 27,2023
Oct 27,2023
0
people found
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Poor at ensuring both landlord and tenant are looked after. Estate agents managing rental properties have two customers, landlord AND tenant. Served a no fault eviction notice with no narrative/explanation, which I understand is legal BUT it was only issued so the landlord could ...
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Sep 20,2023
Sep 20,2023
2
people found
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What an awful estate agent to deal with, avoid them at all costs. We viewed a house and made a formal offer the next day. By law Andrew Pearce Estate Agents have to forward our offer to the vendor and get back to us with ...
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Aug 07,2023
Aug 07,2023
0
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Agent address: 92-194 Field End Road, Eastcote HA5 1RF.
They did not refund my holding deposit after I failed the reference check because my current landlord did not respond to the RightMove email on time. The agent mentioned we can provide a guarantor instead but ...
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Sep 22,2020
Sep 22,2020
0
people found
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I was interested in a house advertised on their website and called to get more information because am in urgent need for a house for myself and my family as the current landlord of the house am in now wants to renovate the house.. I ...
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Oct 25,2018
Oct 25,2018
4
people found
this helpful
this helpful
Hopeless as they never got back to me about a viewing I had arranged. Only when I was on my way and was calling to check exact time and who was to meet me they told me the vendor had not confirmed the appointment. AP ...
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Feb 07,2018
Feb 07,2018
11
people found
this helpful
this helpful
I am really disappointed that I have to write such a review about an estate agent who I thought were 'the best' in Pinner. I have asked Joe to call me on 2 occasions to discuss this matter but he has chosen not to so I ...
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Dec 08,2017
Dec 08,2017
0
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Best Estate Agents in Pinner! Their consistent calm and honest approach has been impeccable and they guided us through a very stressful period. We sold our house and our bought our lovely new home through them and could not be happier. This is the way ...
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Comment on agent fees
Good
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Nov 06,2017
Nov 06,2017
0
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Excellent service provided by Paul Smith and team at Andrew Pearce during the sale of our property. Updates were provided regularly and all actions followed up efficiently. Highly recommend this agency to anyone looking at selling their property....
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Comment on agent fees
Excellent
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Jan 23,2015
Jan 23,2015
0
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We initially considered 4 local agents and are over the moon that we chose Andrew Pearce. Not only did you value our property at a higher price than the other local agents, but you actually achieved and exceeded your valuation. We would also like to commend ...
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Jan 20,2015
Jan 20,2015
0
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I have been very happy with the AP service and the timely calls keeping me upto date. Never easy dealing with a sale at arm's length but I will be very happy to recommend your services....
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Jan 16,2015
Jan 16,2015
8
people found
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I have a few properties across London and Pinner. About 8 months ago, I sold a property in Pinner using Andrew Pearce. After a week or so, I was advised that the property is being marketed at a higher price that I was expecting and the ...
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Jan 17, 2015
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Firstly i would appreciate you contacting me directly to discuss this matter. I strongly deny that fact that you where not informed of a higher offer as we are bound by law to do this. At the end of the day Its your decision to sell the property at the price offered. No one would have forced you to sign a contract so If you where not happy then with the price then you shouldn't have sold. We are only here to advise and have constantly broken local records with the prices that AP achieve. ...
Jan 09,2015
Jan 09,2015
6
people found
this helpful
this helpful
I can see why this firm is ranked so poorly (11316 out of 12787 UK firms). I am surprised it is not right at the bottom.
It is our conclusion that this agent has bogus properties for sale that never translate to an actual sale and the ...
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Jan 09, 2015
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These accusations are completely unfounded and I would appreciate you contacting me directly to discuss. Andrew Pearce Estate Agents & Chartered Surveyors have a credible reputation within our community and a number of satisfied clients. We act for genuine clients who want to sell their property but sometimes circumstances change and owners will have to withdraw from a sale. That's life. We are regulated by the Royal Institute of Chartered Surveyors and therefore report all offers in writing to ...
Oct 05,2014
Oct 05,2014
8
people found
this helpful
this helpful
Be very careful of *!* estate agent. Andrew Pearce estate agent They show on zoopla house or flat to let, then they take £500 as deposit and keep you await for two weeks, there after tell you sorry your reference not satisfied and your money fully have ...
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Jan 09, 2015
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Our policy and our terms and conditions state that you will loose your deposit and reference money if you fail the reference or provide inaccurate information. The deposit is the landlords to cover the cost of remarketing the property and the reference fees are no refundable. All above was explained verbally and in writing priory to you paying your £460 fee. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 9:13 AM 08/10/2019 by heather heather
