“Nina has been a real star...”
5 Star Review
Mar 25,2023
By:
'Tim'
Mar 25,2023
Services: Sales (as a Vendor)
Sold price: £710000
Would you recommend?: Yes
Postcode: KT6
Sales (as a Vendor)
Sold price: £710000
Postcode: KT6
0
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In selling my mother's house, Nina has been a hugely professional representative for Dexters. She has an impressive grasp of her technical business and its market. Her communication has been first class and nothing has been too much trouble. She has made sure that every ...
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“From beginning to end our experience with Dex......”
5 Star Review
Feb 23,2023
By:
'Jacqueline'
Feb 23,2023
Services: Sales (as a Vendor)
Sold price: £73400
Would you recommend?: Yes
Postcode: KT6
Sales (as a Vendor)
Sold price: £73400
Postcode: KT6
0
people found
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From beginning to end our experience with Dexters has been positive. Jo, Archie and Nina each dealt with the different stages of our sale and were exceptional at keeping us well informed, we’re honest about the glitches in the process and were patient with ...
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“Professional and courteous....”
5 Star Review
Dec 09,2022
By:
'Happy'
Dec 09,2022
Services: Lettings (as a Landlord)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: KT6
Lettings (as a Landlord)
Rent PCM: £1350
Postcode: KT6
1
people found
this helpful
Having dealt with Dexter’s for the last sixteen years I can highly recommend the Surbiton team.
Managers have come and gone but the service has always remained top notch. Professional and courteous.
For our latest rental I dealt with Claudia and Hope and once ...
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1
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“As a first time Buyer i was very nervous abou......”
5 Star Review
Nov 09,2022
By:
'Ardjan'
Nov 09,2022
Services: Sales (as a Buyer)
Sold price: £425000
Would you recommend?: Yes
Postcode: KT6
Sales (as a Buyer)
Sold price: £425000
Postcode: KT6
0
people found
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As a first time Buyer i was very nervous about the whole process Harry and Nina have been so helpful throughout the process explaining everything i needed to know a true professionals Especially as a first time buyer you really need the help on this ...
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“Gareth was incredibly helpful throughout our......”
5 Star Review
Nov 07,2022
By:
'danel'
Nov 07,2022
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: No
Postcode: KT6
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: KT6
0
people found
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Gareth was incredibly helpful throughout our house hunting journey. He is very responsive and I would highly recommend him. He is very accommodating and listents to your needs....
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“I was on with another agent without any succe......”
5 Star Review
Nov 03,2022
By:
'Nathan Blackwell'
Nov 03,2022
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT6
Sales (as a Vendor)
Postcode: KT6
0
people found
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I was on with another agent without any success so I popped in to Dexters in Surbiton and met the manager Jo for a second opinion. Her market knowledge was incredible and so I signed them up. Within days there were several viewings and this ...
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“Fantastic service. kept us up to date at all ......”
5 Star Review
Aug 05,2022
By:
'Terry Sallis'
Aug 05,2022
Services: Sales (as a Vendor)
Sold price: £710000
Would you recommend?: Yes
Postcode: KT5
Sales (as a Vendor)
Sold price: £710000
Postcode: KT5
0
people found
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Fantastic service. kept us up to date at all times, offered us advice a long the way with zero pressure. Couldn't of asked for a better agent to deal with. All the staff we dealt with were polite, friendly and courteous. Would highly recommend Dexter's ...
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“Charles Blower recently helped me find a new ......”
5 Star Review
Dec 17,2021
By:
'Private individual'
Dec 17,2021
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: No
Postcode: KT6
Lettings (as a Tenant)
Rent PCM: £995
Postcode: KT6
0
people found
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Charles Blower recently helped me find a new rental property, at short notice. His complete professionalism made it a pleasure to work with him throughout....
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5 Star Review
Dec 01,2021
By:
'David H'
Dec 01,2021
Services: Sales (as a Buyer)
Sold price: £675
Would you recommend?: Yes
Postcode: KT6
Sales (as a Buyer)
Sold price: £675
Postcode: KT6
0
people found
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I am in the process of moving into the area of Surbiton. I went to Dexters and another couple of agents, eventually Dexters found me a property that I thought was perfect for me. They were easy to deal with, gave me good information on ...
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0
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5 Star Review
Mar 15,2021
By:
'Emily'
Mar 15,2021
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT6
Lettings (as a Tenant)
Postcode: KT6
0
people found
this helpful
My partner and I have recently had the pleasure of working with Claudia to find our new home. Moving is stressful but Claudia made the experience much more enjoyable! She called regularly to update us on newly listed properties until we found the one... would ...
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“Friendly ,confident, supportive staff of Dex......”
5 Star Review
Feb 23,2021
By:
'Katerina'
Feb 23,2021
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT5
Lettings (as a Tenant)
Postcode: KT5
0
people found
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Friendly ,confident, supportive staff of Dexters and especially Gareth Davies he was very helpful and was very understanding and knew how to treat coustemers...
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“Outstanding service from Dexters Surbiton Property Sales...”
5 Star Review
Jan 12,2021
By:
'Katy'
Jan 12,2021
Services: Sales (as a Vendor)
Sold price: £690000
Would you recommend?: Yes
Postcode: KT7
Sales (as a Vendor)
Sold price: £690000
Postcode: KT7
0
people found
this helpful
I have just sold my house in Thames Ditton through Dexters Surbiton branch.
The whole experience from start to finish was excellent. The team were lovely to deal with, super efficient, pleasant and always responsive to any queries I had.
They found a buyer for ...
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“Disappointing, Unprofessional behaviour...”
1 Star Review
Aug 15,2019
By:
'Alex'
Aug 15,2019
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: KT1
Sales (Prospective customer)
Postcode: KT1
2
people found
this helpful
Apologies if I don't go into detail but we've already lost 3 months of our time and don't have the energy to write a novel !
Our experience with Dexters and the prospective seller (developer) is by far the worst we've had. Discourteous behaviour and cannot express ...
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2
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“Absolute pleasure to have Kim Stone look afte......”
5 Star Review
Jun 27,2019
By:
'Mark'
Jun 27,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT6
Lettings (as a Tenant)
Postcode: KT6
0
people found
this helpful
Absolute pleasure to have Kim Stone look after us when we were renting. Kim was amazing through out and always helpful. During my departure she was amazing. Genuinely, helpful and caring. All the best Kim and good luck for the future....
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0
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“Landlord with Dexters as managing agents for 6 years...”
5 Star Review
Jun 13,2019
By:
'Andrew'
Jun 13,2019
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: KT6
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: KT6
0
people found
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I'm sure all current and prospective landlords consider periodically whether they are getting value for money from the managing agent for the fees deducted.
If you have Kim Stone the answer is an emphatic YES.
Dexters, please ensure you are valuing Kim!...
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Comment on agent fees
Fair
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“Wish they were my agent now!...”
5 Star Review
May 24,2019
By:
'Paige'
May 24,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT7
Lettings (as a Tenant)
Postcode: KT7
0
people found
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Rented a lovely property through Dexters for little over a year.
Had a few property managers in the time but each one was approachable and understanding and helped in everyway they could.
Kim was the last manager we had and she could not have been ...
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Comment on agent fees
average - not that it applies now!
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“Delighted absent landlord...”
5 Star Review
May 23,2019
By:
'NSW'
May 23,2019
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: KT6
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: KT6
0
people found
this helpful
Couldn't be happier with Dexters and Kim Stone; not living in the UK, you want to be assured that the property and tenant are in good care. Barely a month not untenanted for nearly 10 years. Excellent customer/tenant management and efficiency. Delighted with their work....
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Comment on agent fees
Very reasonable fees
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5 Star Review
Apr 17,2019
By:
'Andrew'
Apr 17,2019
Services: Lettings (as a Landlord)
Rent PCM: £880
Would you recommend?: Yes
Postcode: KT6
Lettings (as a Landlord)
Rent PCM: £880
Postcode: KT6
0
people found
this helpful
Kim is a genuine asset to Dexters. I've had my property rented with Dexters for 9 years and during that time Kim, my property manager, has delivered outstanding advice and guidance on making both mine and the tenants life as easy as possible. She is a ...
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Comment on agent fees
Seem reasonable
0
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“Outstandingly helpful...”
5 Star Review
Apr 09,2019
By:
'Kay'
Apr 09,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: KT5
Lettings (as a Landlord)
Postcode: KT5
0
people found
this helpful
I am delighted to say that I have recently received help from Kim Stone which I'm sure would exceed any guidelines given in her job description. She has excellent management and organisational skills and is always most helpful and pleasant to deal with. From a ...
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Comment on agent fees
I think the fees are slightly on the high side, but overall I think my deal is not too bad.
0
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“Avoid like the plague. Dishonest money hungry organisation...”
1 Star Review
Oct 13,2018
By:
'ateeq'
Oct 13,2018
Services: Lettings (as a Landlord)
Sold price: £173
Would you recommend?: No
Postcode: KT5
Lettings (as a Landlord)
Sold price: £173
Postcode: KT5
9
people found
this helpful
Typical Lying Estate Agents. Stay Away! I made an offer on a studio flat to buy which Gareth congratulated me and was agreed and i made it explicity clear that I am about to appoint solicitors and that they will charge to open up a ...
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Comment on agent fees
bad
9
people found
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“Professional,knowledgeable and extremely helpful....”
5 Star Review
Jul 24,2018
By:
'Happy'
Jul 24,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: KT6
Lettings (as a Landlord)
Postcode: KT6
0
people found
this helpful
The whole team at Surbiton Lettings were very helpful and efficient.I felt that I could trust them completely, they know how to do their job and have found me tenants who have signed a contract for two years.An excellent result ! Thank you !...
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Comment on agent fees
As expected.
0
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“The agent is generally good, it's the aftercare service where ......”
1 Star Review
Feb 05,2018
By:
'Worst'
Feb 05,2018
Services: Lettings (as a Tenant)
Rent PCM: £1395
Would you recommend?: No
Postcode: KT6
Lettings (as a Tenant)
Rent PCM: £1395
Postcode: KT6
23
people found
this helpful
The agent is generally good, it's the aftercare service where the problems begin. My property is managed by Dexters and we have had 2 issues. Firstly we lost our heating for 3 weeks, I was constantly calling Dexter's and I would never receive a call. Second issues ...
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23
people found
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“Bethany was so valuable to me when dealing with what ......”
5 Star Review
Sep 21,2017
By:
'Ian'
Sep 21,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Landlord)
Postcode: KT19
1
people found
this helpful
Bethany was so valuable to me when dealing with what turned out to be quite a difficult tenant. Her advice and help least to a successful outcome...
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1
people found
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“Lisa has been very professional and helpful with my moving ......”
5 Star Review
Aug 07,2017
By:
'Fatma'
Aug 07,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT6
Lettings (as a Tenant)
Postcode: KT6
4
people found
this helpful
Lisa has been very professional and helpful with my moving process from start to finish. She sorted out the issues quickly with an excellent attitude. Thank you very much for the excellent service I received....
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Comment on agent fees
Agent fees are reasonable for the service they provide.
4
people found
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“As a landlord I have every confidence in Lisa. Her ......”
5 Star Review
Jun 30,2017
By:
'Gary'
Jun 30,2017
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: KT6
Lettings (as a Landlord)
Rent PCM: £950
Postcode: KT6
0
people found
this helpful
As a landlord I have every confidence in Lisa. Her energy is fantastic and here imagination and conncetions for solving little problems (and not so little ones) is a great comfort. Would highly recommend Lisa and her office....
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Comment on agent fees
Fees are very good value for money in my opinion.
0
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“It's been a pleasure working with Lisa - she's been ......”
5 Star Review
Jun 23,2017
By:
'Kate'
Jun 23,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT5
Lettings (as a Tenant)
Postcode: KT5
1
people found
this helpful
It's been a pleasure working with Lisa - she's been very helpful to us as tenants over the past 2 years...
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1
people found
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“Can't fault service! Always there when help needed, and most ......”
5 Star Review
Jun 23,2017
By:
'Elio'
Jun 23,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT5
Lettings (as a Tenant)
Postcode: KT5
0
people found
this helpful
Can't fault service! Always there when help needed, and most of all honest. Any problems we have had have been sorted almost right away....
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“Lisa manages my property extremely well and I have great ......”
5 Star Review
Jun 19,2017
By:
'Nick'
Jun 19,2017
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: KT5
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: KT5
1
people found
this helpful
Lisa manages my property extremely well and I have great confidence in the service received. I know my property is in good hands and I am kept informed with any maintenance required.
The management service takes the hassle out of letting and helps having a ...
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Comment on agent fees
good
1
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“Dexters have successfully tenanted a property that I own in ......”
5 Star Review
Jun 06,2017
By:
'Malcolm'
Jun 06,2017
Services: They manage our building
Would you recommend?: Yes
Postcode: KT5
They manage our building
Postcode: KT5
1
people found
this helpful
Dexters have successfully tenanted a property that I own in Surbiton. Their service as far as letting and rent collection is excellent. I have received particularly good service from Lisa Henderson with regards to property maintenance, communication and customer care....
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1
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“Charlotte has been very patient and helpful. Would recommend her ......”
5 Star Review
Jun 06,2017
By:
'melinda'
Jun 06,2017
Services: They manage our building
Would you recommend?: Yes
Postcode: SW4
They manage our building
Postcode: SW4
0
people found
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Charlotte has been very patient and helpful. Would recommend her to anyone looking to have a property managed. Good work....
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I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf.
Kind regards,
Marilyn Head of Customer Relations