100% lettings valuation accuracy
60% lettings fee satisfaction
Feb 03,2018
Feb 03,2018
2
people found
this helpful
this helpful
The whole experience was terrible & unprofessional. Worst estate agent I've dealt with. Hayley obviously doesn't know what she's doing
Comment on agent fees
I don’t think they deserve it at all
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Latest Reviews
16th Jun 2021
reviewed by 'Rim'
22nd Sep 2019
reviewed by 'EricandMaggie'
22nd Jun 2018
reviewed by 'Ray'
3rd Feb 2018
reviewed by 'Anonymous'
30th Mar 2015
reviewed by 'JamesB'
Opening Hours
Address
Fletcher Estates Lettings
86 Chiswick High Road
Chiswick,London
Greater London
W4 1SA
020 8987 3000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 60% | £1,430 | £5,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jun 16,2021
Jun 16,2021
5
people found
this helpful
this helpful
Terrible experience, they were nice when they wanted me to sign up but after that they ignored me.
They would benefit from more experience staff and for someone to take ownership of a property and the related parties, rather than dealing with multiple people for ...
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Jun 16, 2021
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(1)
Dear Rim, I am sorry to read your review however, I have been unable to locate your details on our database. Please could you contact me at [email protected] with more information and I can look into this further. Kind regards Sarah Tranter Customer Relations Team ...
Sep 22,2019
Sep 22,2019
1
people found
this helpful
this helpful
In all significant aspects Fletchers provided a most excellent service. They rapidly found
totally suitable tenants and conducted all the
necessary admin almost without fault.
The Inventory service was outstanding.
We have rented several times before and Fletchers is certainly the best performing agent
we ...
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Jun 22,2018
Jun 22,2018
1
people found
this helpful
this helpful
I wish to thank the incredible service provided by Georgina Hooper during our search to rent a property in Chiswick. She is an excellent and hard working individual who offers her undying attention to her work and her customers never missing an opportunity to offer ...
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Comment on agent fees
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Jul 02, 2018
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(1)
Dear Ray,
Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future.
Kind regards
Marilyn
Head of Customer Relations ...
Feb 03,2018
Feb 03,2018
2
people found
this helpful
this helpful
The whole experience was terrible & unprofessional. Worst estate agent I've dealt with. Hayley obviously doesn't know what she's doing...
read full review
read full review
Comment on agent fees
I don’t think they deserve it at all
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Yes
Mar 27, 2018
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(1)
Dear Sir/Madam,
I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf.
Kind Regards,
Asma Chughtai Customer Relations Manager ...
Mar 30,2015
Mar 30,2015
5
people found
this helpful
this helpful
Throughout the viewing period while I was living in the property they ignored the terms of the contract requiring 24 hours notice of viewings, harassing me and my wife. At one point they rang asking if a viewing take place in 30 minutes time and when I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf.
Kind Regards,
Asma Chughtai Customer Relations Manager