Feb 01,2018
Feb 01,2018
6
people found
this helpful
this helpful
It's difficult not to wholeheartedly agree with Google's earlier reviewer, Willy Reuss, who concisely described Lovetts as: Terrible, terrible and terrible!!! Worst agency ever!! That reviewer posted his comments a year ago, and it seems their reputation has only slumped to new lows in the intervening 12 months.
While I've heard similar reports subsequently, I can only speak for myself. Lovetts' communication ranged from muddled to non-existent from the outset, and when I dared to point out their wholesale ineptitude, or questioned their amateurish practices, they doubled-down on lies more readily than Donald Trump in a series of childish attempts to cover their own backs.
The complete absence of client-care and due process to which I was subjected was so glaring that it unravelled in mistakes so basic they left me breathless and quivering with rage. As an eloquent case in point, they even moved a tenant into my property without my consent or even asking me to sign the tenancy agreement! On the plus side, I suppose, at least they didn't have a leg to stand on!
In short, Lovetts are at best shoddy, and at worst deceitful. Avoid them like the proverbial plague. For even if they were to hire competent people (by the law of averages, they must've done it once!) I found their code of ethics so riven with bad conduct as to almost guarantee systemic failure. Once again, you've been warned!
While I've heard similar reports subsequently, I can only speak for myself. Lovetts' communication ranged from muddled to non-existent from the outset, and when I dared to point out their wholesale ineptitude, or questioned their amateurish practices, they doubled-down on lies more readily than Donald Trump in a series of childish attempts to cover their own backs.
The complete absence of client-care and due process to which I was subjected was so glaring that it unravelled in mistakes so basic they left me breathless and quivering with rage. As an eloquent case in point, they even moved a tenant into my property without my consent or even asking me to sign the tenancy agreement! On the plus side, I suppose, at least they didn't have a leg to stand on!
In short, Lovetts are at best shoddy, and at worst deceitful. Avoid them like the proverbial plague. For even if they were to hire competent people (by the law of averages, they must've done it once!) I found their code of ethics so riven with bad conduct as to almost guarantee systemic failure. Once again, you've been warned!
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Lovett Estate Agents
455 Christchurch Road
Bournemouth
Dorset
BH1 4AD
01202 303044
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Apr 30,2024
Apr 30,2024
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********** AVOID AT ALL COSTS ***********
I rented a flat in Bournemouth for 7 1/2 happy years and then these despicable people became involved.
This is what they call customer service:
50% of lights went out in property - 3 1/2 Months to get these fixed
Fault on a GAS Boiler - ...
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May 07, 2024
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Dear Stuart,
We appreciate you taking the time to share your feedback with us, although we are disheartened to hear about your negative experience.
Firstly, we would like to express our regret for any inconvenience caused by the maintenance issues you encountered during your tenancy. We understand how frustrating it can be when things aren't working correctly, and we assure you that we take all maintenance requests seriously.
Regarding the intermittent lighting issue back in 2022 our re ...
Feb 01,2018
Feb 01,2018
6
people found
this helpful
this helpful
It's difficult not to wholeheartedly agree with Google's earlier reviewer, Willy Reuss, who concisely described Lovetts as: Terrible, terrible and terrible!!! Worst agency ever!! That reviewer posted his comments a year ago, and it seems their reputation has only slumped to new lows in the ...
read full review
read full review
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