100% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Jan 30,2018
Jan 30,2018
5
people found
this helpful
this helpful
Hunt and Nash Twyford made our experience of renting so difficult. They were extremely rude, insensitive and the customer service they displayed was unacceptable. The managers themselves were the ones who accused us of being late for our check-in time, after being told by us that in fact we were half an hour early they refused to believe us until a few hours later when I received a call saying that actually they had got the time wrong. It was so patronising and condescending, the manager's exact words were, "Oh look the tenants have finally arrived". I have never written a review before but I feel so strongly that this needs to be said, and they need to take some responsibility for their terrible customer service. They were also extremely unhelpful when we had moved in and realised the property was damp and mouldy. (Wasn't when we were shown round, nor was it mentioned) They had no solution apart from buying a dehumidifier and with a young baby we struggled throughout the time we were there keeping the property mould free. I strongly advise people to think twice before using these people.
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Latest Reviews
27th Sep 2018
reviewed by 'Twyford'
30th Jan 2018
reviewed by 'Twyford'
Opening Hours
Address
Hunt & Nash
4 Church Street
Twyford
Berkshire
RG10 9DR
0118 934 1000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £0 | £0 |
| Lettings | 100% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 27,2018
Sep 27,2018
1
people found
this helpful
this helpful
I dealt with Hunt & Nash in letting a property. Caroline was brilliant in managing the let, keeping me informed at all times of the status. I cannot recommend her highly enough!...
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Jan 30,2018
Jan 30,2018
5
people found
this helpful
this helpful
Hunt and Nash Twyford made our experience of renting so difficult. They were extremely rude, insensitive and the customer service they displayed was unacceptable. The managers themselves were the ones who accused us of being late for our check-in time, after being told by us ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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