Bournville, Birmingham, B30
5/5, 25 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Robert Oulsnam & Company - Click to Visit Our Website

“Thank you Oulsnam for helping us navigate through the Viewing, ......”

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Jan 29,2018
Minithumbup
Rachel
Karen
By: 'Chris'
Jan 29,2018
1 people found
this helpful
Thank you Oulsnam for helping us navigate through the Viewing, choosing and buying process. Our successful purchase went through in October and we are still scraping off woodchip from our dreamhouse and making it into the living space we want :)
These are the best estate agents I have ever dealt with and always made time for my millions of questions, tonnes of viewings and keeping me updated with the house buying process. Above all else I love their honesty and transparency through the buying process, and efforts to keep all on track for that quick transaction.
In particular Rachel and Karen always had the latest information on hand and would sort out any questions I had straight away.
Comment on agent fees
The fees were inline with other agencies.
Was this helpful? Yes
By: Rachel Andrews
Jan 29, 2018
Hi Chris. Thank you for your kind comments. We all hope you are very happy in your New Home ...... good luck with the woodchip!

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Opening Hours
Address

Robert Oulsnam & Company
235 Mary Vale Road
Bournville,Birmingham
West Midlands
B30 2DL
0121 433 4500

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £110,000 £730,000,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 21 0 4 0 0 0
Areas covered
  • B30
  • B29
  • B38
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA RICS ARMA NALS TDS
Latest Properties

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Images & Videos

“Professional throughout.Kept me up to date a......”

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Jul 18,2021
Minithumbup
Becky
Rachel
By: 'robert brampton'
Jul 18,2021
0 people found
this helpful
Professional throughout. Kept me up to date at every stage. Knew the the Bournville market very well. Everyone should use Oulsnam for their area....
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Was this helpful? Yes
By: Rachel Andrews
Jul 19, 2021
View all comments (1)
Many thanks for your kind words Rob. We're delighted we were able to help with the sale of your property. ...

“Fantastic and professional service...”

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Nov 10,2018
Minithumbup
Karen
Rachel
By: 'Kara,'
Nov 10,2018
0 people found
this helpful
It has been an absolute pleasure to deal with oulsnam for the sale of their house. We trusted their advice for marketing and got the top end value for our property. Karen has be great at keeping contact throughout the sales process, chasing solicitors for ...
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Comment on agent fees
The fees were competitive for high street agents and higher than internet based companies but I feel like we had absolute value for money
Was this helpful? Yes
By: Rachel Andrews
Nov 12, 2018
View all comments (1)
Many thanks for your lovely review Kara, we all hope you and the family have settled well into your new home, and wish you all every happiness in the future. ...

“Sale of Bournville Property...”

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Jul 06,2018
Minithumbup
Rachel
By: 'LinB'
Jul 06,2018
0 people found
this helpful
We approached Oulsnam because they sell so many properties in Bournville. Rachel called initially to discuss the sale. She was very professional and gave good advice. Stephen did several viewings and was also very efficient after our property was sold in chasing up Solicitors and ...
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Comment on agent fees
As quoted and similar to other agents in the area. Well earned.
Was this helpful? Yes

“Sale and purchase...”

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Jul 03,2018
Minithumbup
Samantha
Karen
By: 'Malcolm'
Jul 03,2018
1 people found
this helpful
This office handled the sale of the house I have bought as well as my sale. Awareness of the chain's needs was very helpful Both houses are in a conservation area of which all staff have good experience. Sam and Karen were always friendly, patient, ...
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Comment on agent fees
As expected for this level of service
Was this helpful? Yes
By: Rachel Andrews
Jul 03, 2018
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Many thanks for your kind review Malcolm, we wish you every happiness in your new home. ...

“selling and buying...”

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May 31,2018
Minithumbup
Rachel
Karen
By: 'Dee'
May 31,2018
0 people found
this helpful
I recently sold my property and also bought a new property through the Bournville branch of Robert Oulsnam. From my first contact with the office right through to picking up the keys of my new property on moving day was a very positive one. Rachel, ...
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Comment on agent fees
I think everyone wants to pay as little as possible when selling a property so of course I would have liked to have paid less. That said I think the fees were fair and certainly competitive with the other agents in the area. I felt I got value for money particularly when it came to my buyers wanting to do surveys etc and I didn't have to book time off work to be there as it was all taken care of.
Was this helpful? Yes

“Professional yet personal...”

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May 10,2018
Minithumbup
Rachel
Samantha
By: 'The'
May 10,2018
1 people found
this helpful
Rachel and Sam were professional yet personal when we sold and exchanged on our property earlier this year. Rachel was a wealth of knowledge and always had time for our many questions we had to ask as this was the first time we had sold ...
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Comment on agent fees
Fees were Good especially for the hard work they all put in to sell our property.
Was this helpful? Yes
By: Rachel Andrews
May 11, 2018
View all comments (1)
Thank you so much for your review and kind comments. We wish you and all the family every happiness in your new home. ...

“A professional, competent service....”

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Apr 28,2018
Minithumbup
Rachel
Karen
By: 'The'
Apr 28,2018
0 people found
this helpful
From initial contact until the day of our move we were dealt with competently, quickly and thoughtfully. Rachel has extensive knowledge of the area, is up to date with the local market trends and, therefore, was very good at matching us with a buyer very ...
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Comment on agent fees
Agent's fees were as expected - standard for an Estate Agent of this type.
Was this helpful? Yes
By: Rachel Andrews
Apr 28, 2018
View all comments (1)
Thank you for your very kind comments, we all hope you are very happy in your New Home. ...

“We found working with Oulsnam to be a positive experience ......”

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Mar 14,2018
Minithumbup
Rachel
Samantha
By: 'P&V'
Mar 14,2018
0 people found
this helpful
We found working with Oulsnam to be a positive experience right from the first viewing through to completion and moving in....
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Was this helpful? Yes

“From the very beginning right up until completion of the ......”

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Mar 13,2018
Minithumbup
Rachel
Karen
By: 'Judith'
Mar 13,2018
0 people found
this helpful
From the very beginning right up until completion of the sale of my property Rachel Andrews and Karen Crayton in particular were positive and professional. They filled me with confidence that I had chosen the best Estate Agent for selling my property and 'held my ...
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Comment on agent fees
Worth the money for a dy Sanders
Was this helpful? Yes
By: Rachel Andrews
Mar 14, 2018
View all comments (1)
Many thanks for your kind review Judy, it was a pleasure to help and we wish you every happiness in your New Home. ...

“Thank you Oulsnam for helping us navigate through the Viewing, ......”

Share on :
Jan 29,2018
Minithumbup
Rachel
Karen
By: 'Chris'
Jan 29,2018
1 people found
this helpful
Thank you Oulsnam for helping us navigate through the Viewing, choosing and buying process. Our successful purchase went through in October and we are still scraping off woodchip from our dreamhouse and making it into the living space we want :) These are the best estate ...
read full review
Comment on agent fees
The fees were inline with other agencies.
Was this helpful? Yes
By: Rachel Andrews
Jan 29, 2018
View all comments (1)
Hi Chris. Thank you for your kind comments. We all hope you are very happy in your New Home ...... good luck with the woodchip! ...

“I was so thrilled with the amazing service which was ......”

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Jan 02,2018
Minithumbup
Rachel
Karen
By: 'Sarah'
Jan 02,2018
0 people found
this helpful
I was so thrilled with the amazing service which was so friendly during the sale of your home for the last 15 years . Karen and Rachel were so kind and helpful often emailing out of hours to reassure me with sorting out our completion date I ...
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Comment on agent fees
I believe it is worth every penny . Karen and Rachel were amazing
Was this helpful? Yes

“Buying and selling houses is a stressful experience. The team ......”

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Nov 14,2017
Minithumbup
Rachel
Karen
By: 'G'
Nov 14,2017
0 people found
this helpful
Buying and selling houses is a stressful experience. The team at Oulsnam made it as stressfree as possible, they were always there to lend a hand, and were friendly and approachable throughout. We would highly recommend their services....
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Comment on agent fees
Competitive, fixed and fair. Well worth the service.
Was this helpful? Yes

“We had the best and most easy experience of selling ......”

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Sep 28,2017
Minithumbup
Rachel
By: 'Mr'
Sep 28,2017
0 people found
this helpful
We had the best and most easy experience of selling our house in Bournville via Rachel and her lovely staff. They say selling your house can be stressful but that certainly wasn't the case thanks to Robert Oulsnams Bournville branch. From the moment Rachel entered ...
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Comment on agent fees
The agents' fees were very reasonable
Was this helpful? Yes
By: Rachel Andrews
Sep 28, 2017
View all comments (1)
Thank you so much for your kind comments Mr & Mrs Smith. We're delighted you were so happy with our service, and we wish you every happiness in your new home. ...

“Moving after 35 years in one house was daunting. The team ......”

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Sep 26,2017
Minithumbup
By: 'Bache'
Sep 26,2017
0 people found
this helpful
Moving after 35 years in one house was daunting. The team at Oulsnam's Bournville office guided us every step of the way making the whole process as stress free as possible ....
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Comment on agent fees
Competitive and worth it for the personalised service
Was this helpful? Yes
By: Rachel Andrews
Sep 28, 2017
View all comments (1)
Thank you for taking the time to write your review. Your positive comments are much appreciated. ...

“All the staff at Robert Oulsnam's Bournville Office were thoroughly ......”

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Sep 25,2017
Minithumbup
Rachel
Karen
By: 'Andrew'
Sep 25,2017
0 people found
this helpful
All the staff at Robert Oulsnam's Bournville Office were thoroughly professional. They were always ready and willing to assist and made both the sale of our old property and the purchase of our new home as straight forward as possible. I would highly recommend this ...
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Comment on agent fees
Very reasonable fixed fee with no hidden costs.
Was this helpful? Yes
By: Rachel Andrews
Sep 25, 2017
View all comments (1)
Many thanks for your kind comments. We hope you and your family are very happy in your New Home. ...

“Our experience of selling through Oulsnams, Bournville was first class. ......”

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Jun 29,2017
Minithumbup
Rachel
By: 'Matt'
Jun 29,2017
0 people found
this helpful
Our experience of selling through Oulsnams, Bournville was first class. We received our first visit from Rachel Andrews on the afternoon we made contact with them. She immediately put us at ease and impressed with her manner, experience and knowledge of the local market. Photographs ...
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Comment on agent fees
The fees were not the cheapest we could find, but were reasonable value and in my opinion "you get what you pay for". We more than made up for the slightly higher fee in the sale price achieved and the service is vital when issues arise along the way that cause stress!
Was this helpful? Yes
By: Rachel Andrews
Jun 30, 2017
View all comments (1)
Many thanks for your kind comments. We hope that you and your family have settled well in your New Home. ...

“Excellent service from the team at the Bournville office, very ......”

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Mar 21,2017
Minithumbup
Rachel
Karen
By: 'Richard'
Mar 21,2017
0 people found
this helpful
Excellent service from the team at the Bournville office, very helpful and supportive. Their advice based on their experience turned out to be right, every time. Would highly recommend....
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Comment on agent fees
Service was worth the competitive fee
Was this helpful? Yes
By: Rachel Andrews
Mar 21, 2017
View all comments (1)
Thank you for your review Richard - we wish you all the very best for the future. ...

“We were very pleased with the service provided by Bournville ......”

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Mar 15,2017
Minithumbup
Rachel
Karen
By: 'Mr'
Mar 15,2017
0 people found
this helpful
We were very pleased with the service provided by Bournville Office. We were very happy with the valuation Rachel provided and we were impressed with her knowledge of the market and local area. Karen was excellent in keeping us updated throughout the process and ensured ...
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Comment on agent fees
We found the fee to be competitive - You get what you pay for!
Was this helpful? Yes
By: Rachel Andrews
Mar 15, 2017
View all comments (1)
Thank you for taking the time to write a review and for your kind comments. ...

“Rachel provided a highly professional and efficient service during our ......”

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Mar 14,2017
Minithumbup
Rachel
Karen
By: 'JH'
Mar 14,2017
0 people found
this helpful
Rachel provided a highly professional and efficient service during our house sale/purchase, and was always available to discuss issues and provide a positive outlook. Karen was also very proactive when communicating information to us, and overall the Bournville team came across as keen, positive ...
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Comment on agent fees
Comparable with other agents, but with the additional edge of great service.
Was this helpful? Yes
By: Rachel Andrews
Mar 14, 2017
View all comments (1)
Many thanks for your kind comments, we hope you are very happy in your new home. ...

“I've used this company a few times now and every ......”

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Mar 09,2017
Minithumbup
Rachel
Karen
By: 'C'
Mar 09,2017
0 people found
this helpful
I've used this company a few times now and every time they have been excellent in buying and selling....
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Comment on agent fees
Average for a high street branch but could be more competitive now as many online agents are cheaper.
Was this helpful? Yes
By: Rachel Andrews
Mar 14, 2017
View all comments (1)
Thank you so much for your review and loyalty to us. It is always a pleasure to do business with you. ...

“Very good, realistic advice....”

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Apr 14,2019
Minithumbup
Rachel
Samantha
By: 'M.'
Apr 14,2019
0 people found
this helpful
I am very satisfied with the service, the communication and the friendly support given by Rachel. She kept me very well informed and explained everything clearly without using a lot of technical jargon....
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Comment on agent fees
Fair rate.
Was this helpful? Yes
By: Rachel Andrews
Apr 15, 2019
View all comments (1)
Many thanks for your kind comments Mr Stock, we are very pleased you are happy with the service we provided. ...

“Excellent service, professional from start to finish....”

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Nov 10,2020
Minithumbup
Karen
Rachel
By: 'Jackie'
Nov 10,2020
0 people found
this helpful
Can't fault the service. Kept us well informed even through Covid. They were professional at all times and very supportive from start to finish. Showing respect to us as a family. We have used them several times over the years and they have never let ...
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Was this helpful? Yes
By: Rachel Andrews
Nov 10, 2020
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Many thanks for your kind comments Jackie. We wish you and the family well. ...

“An excellent team led by Rachel. At all times......”

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Aug 21,2020
Minithumbup
Rachel
Becky
By: 'Paul'
Aug 21,2020
0 people found
this helpful
An excellent team led by Rachel. At all times they were professional, helpful, patient and friendly. They ably guided through the sale and purchase of our properties, providing support and expertise at all times. Our thanks go to the whole team, in particular Rachel and ...
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“An absolutely brilliant team led by Rachel....”

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Aug 05,2020
Minithumbup
Rachel
Becky
By: 'Laurie'
Aug 05,2020
0 people found
this helpful
An absolutely brilliant team led by Rachel who simply couldn’t do enough to help us sell our house during the difficult Covid period. Back in February Rachel managed to take our instruction to sell, photograph and measure, create a detailed report and place on ...
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“I used Oulsnam in Bournville to sell my paren......”

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May 06,2020
Minithumbup
Rachel
Becky
By: 'Jane'
May 06,2020
0 people found
this helpful
I used Oulsnam in Bournville to sell my parents property and Rachel the Manager & all the staff are excellent at their job. They returned my calls immediately & showed lots of people round my parents house. They always have me good advice & kept me informed of ...
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Was this helpful? Yes
By: Rachel Andrews
May 06, 2020
View all comments (1)
Thank you Jane for your very kind comments, it has been a pleasure working with you. ...
Staff picture Rachel
(23)
Staff picture Karen
(14)
Staff picture Becky
(5)
Staff picture Samantha
(4)
No fees information available
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Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email [email protected]
Last updated at 3:36 PM 29/01/2018 by Rachel Andrews

Awards won by Robert Oulsnam & Company, Birmingham B30 2DL



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Robert Oulsnam & Company

Branch - Bournville, Birmingham, B30