Homes Estate Agents Ltd
Liphook, GU30
4.8/5, 20 reviews
95% recommended
93% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“Poor communication, and at times long gaps [months] with no ......”

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Jan 28,2018
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Tom
By: 'Lucky'
Jan 28,2018
1 people found
this helpful
Poor communication, and at times long gaps [months] with no updates.
We got a regular statement of 'it'll be all wrapped up ' and 'fingers crossed ',nothing such as working hard or update you regularly.
They were really hard work,aloof and could not remember who we were, when we went to their offices!
We would not recommend to anyone.
*All in all a waste of time.
Comment on agent fees
Average
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By: Rob Barr
Jan 31, 2018
‘Lucky' – I am extremely concerned to read these critical remarks of your experience of Homes, which are completely out of keeping with the high levels of service we constantly strive to maintain. I would be very grateful if you would contact me as soon as you can, as I naturally want to fully investigate this with your help. We know all our vendor customers very well, but do not recognise you from your pseudonym or vendor profile given and certainly not from the description of service provided .You'll understand why I am so concerned, as Homes are very proud of our record of attracting mainly 5 Star reviews across all our offices for excellent service and very much the opposite experience of yours. Regards Rob Barr

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Latest Reviews

View all Reviews 20
2nd Jul 2019
reviewed by 'Martin'
“I dealt with Sue Marshall latterly in the sale of my bungalow in Whitehill, Bordon, and Sue really chased things ......”
28th Nov 2018
reviewed by 'Louisa'
“I received a very proficient and professional service. I was kept fully informed at all times and felt like a ......”
28th May 2018
reviewed by 'Country'
“I had a very positive experience selling my house with Homes. Both the Liphook branch and the Sales Progression Office ......”
3rd Feb 2018
reviewed by 'Laura'
“Homes have been absolutely brilliant from start to finish. Their marketing in particular was amazing, and done to an incredibly ......”
28th Jan 2018
reviewed by 'Lucky'
“Poor communication, and at times long gaps [months] with no updates.We got a regular statement of 'it'll be all ......”
25th Jan 2018
reviewed by 'Ryan'
“Extremely efficient, proactive, professional and understanding journey with Homes Estate Agents.From the get go, the support from your agents ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: 10:30 - 14:30
Address

Homes Estate Agents Ltd
5 The Square
Liphook
Hampshire
GU30 7AB
01428 728520

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £210,000 £595,000
Lettings 100% 99% £1,500 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 14 1 3 0 0 0
Areas covered
  • GU30
  • GU35
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Alton, GU34
Grayshott, GU26
Liphook, GU30
Petersfield, GU31

“I dealt with Sue Marshall latterly in the sal......”

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Jul 02,2019
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Sue
By: 'Martin'
Jul 02,2019
0 people found
this helpful
I dealt with Sue Marshall latterly in the sale of my bungalow in Whitehill, Bordon, and Sue really chased things up and got a date for exchanging contracts and completion which took a lot of worry away from me....
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“Purchase 2 Bed Flat...”

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Nov 28,2018
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Hannah
By: 'Louisa'
Nov 28,2018
2 people found
this helpful
I received a very proficient and professional service. I was kept fully informed at all times and felt like a valued customer. Hannah was very helpful, informative and friendly. She was a very competent, confident and charming person to deal with....
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“Efficient, friendly and professional...”

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May 28,2018
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Tom
By: 'Country'
May 28,2018
2 people found
this helpful
I had a very positive experience selling my house with Homes. Both the Liphook branch and the Sales Progression Office were professional and easy to deal with. I would use them again to sell another house....
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Comment on agent fees
Reasonable after negotiation
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“Homes have been absolutely brilliant from start to finish. Their ......”

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Feb 03,2018
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Tom
By: 'Laura'
Feb 03,2018
5 people found
this helpful
Homes have been absolutely brilliant from start to finish. Their marketing in particular was amazing, and done to an incredibly high standard which was far superior to any other agents we had seen. Communication was impeccable and they kept us informed every step of the ...
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Comment on agent fees
Very reasonable - well worth it!
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“Poor communication, and at times long gaps [months] with no ......”

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Jan 28,2018
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Tom
By: 'Lucky'
Jan 28,2018
1 people found
this helpful
Poor communication, and at times long gaps [months] with no updates. We got a regular statement of 'it'll be all wrapped up ' and 'fingers crossed ',nothing such as working hard or update you regularly. They were really hard work,aloof and could not ...
read full review
Comment on agent fees
Average
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Rob Barr
Jan 31, 2018
View all comments (1)
‘Lucky' – I am extremely concerned to read these critical remarks of your experience of Homes, which are completely out of keeping with the high levels of service we constantly strive to maintain. I would be very grateful if you would contact me as soon as you can, as I naturally want to fully investigate this with your help. We know all our vendor customers very well, but do not recognise you from your pseudonym or vendor profile given and certainly not from the description of service provi ...

“Extremely efficient, proactive, professional and understanding journey with Homes Estate ......”

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Jan 25,2018
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Tom
By: 'Ryan'
Jan 25,2018
6 people found
this helpful
Extremely efficient, proactive, professional and understanding journey with Homes Estate Agents. From the get go, the support from your agents has be 5 star. Constantly on the ball, reaching out to me and chasing up updates with solicitors. Friendly and approachable individuals - excellent service...
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“We purchased a house via Homes Liphook and were very ......”

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Dec 17,2017
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Ollie
By: 'Sue'
Dec 17,2017
6 people found
this helpful
We purchased a house via Homes Liphook and were very impressed with the service we received from the viewing and throughout the purchase process. Sue in the Sales Progression team was a superstar and kept us up to date at all times. We hadn't purchased ...
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“Homes have been fantastic. I found the whole operation very ......”

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Dec 15,2017
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Ollie
By: 'The'
Dec 15,2017
8 people found
this helpful
Homes have been fantastic. I found the whole operation very smooth. My wife & I were selling for the first time & trying to purchase a new home. This is naturally a stressful time. Ollie & his team made it very easy for us. Ollie stood by his ...
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Comment on agent fees
Good
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“After viewing a property with Homes, we decided that they ......”

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Sep 27,2017
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Ollie
By: 'Mr'
Sep 27,2017
14 people found
this helpful
After viewing a property with Homes, we decided that they would be best suited to market our bungalow due to their professionalism and understanding of the local market. Ollie and Tom were both very helpful throughout the whole process and I cannot thank them enough ...
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Comment on agent fees
Fees were very competitive compared with other local agents. Worth every penny for the service provided
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“Ollie sold our house within the first week of marketing! ......”

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Sep 07,2017
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Ollie
By: 'Helen'
Sep 07,2017
13 people found
this helpful
Ollie sold our house within the first week of marketing! He was easily contactable, efficient and professional - making the whole process as stress free as possible. Would definitely recommend....
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Comment on agent fees
Fees were the same as other agents in the area.
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“We instructed Homes to sell our property as they were ......”

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Aug 10,2017
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Ollie
By: 'Andrew'
Aug 10,2017
11 people found
this helpful
We instructed Homes to sell our property as they were also the agents for the property we were purchasing. This proved to be an excellent decision as several unexpected problems with the chain were resolved by their tenacity, patience and perseverance. They worked hard to ...
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“More than happy with the service, kept informed of every ......”

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Jul 14,2017
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Tom
By: 'Huw'
Jul 14,2017
10 people found
this helpful
More than happy with the service, kept informed of every step. Whole process was relatively smooth from offer to completion....
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“I was really impressed with these guys finding me a ......”

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Jul 04,2017
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Ollie
By: 'Dave'
Jul 04,2017
10 people found
this helpful
I was really impressed with these guys finding me a great property and getting me through the door without it being on the market. Would highly recommend to anyone....
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Comment on agent fees
n/a
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“I have just sold my house and bought a house ......”

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Apr 08,2017
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Tom
By: 'Laura'
Apr 08,2017
19 people found
this helpful
I have just sold my house and bought a house through homes. From the beggining the service was great and they always kept me up to date and put up with all my emails and phone calls. When a buyer fell through they did everything ...
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“Very professional from the start to the completion.took great ......”

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Apr 05,2017
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Tom
By: 'john'
Apr 05,2017
16 people found
this helpful
Very professional from the start to the completion. took great photos. achieved us the best price, over asking price and £50k more than one agents valuation....
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Comment on agent fees
comparable to the other agents
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“We have just sold our house through Homes estate agents ......”

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Mar 18,2017
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Ollie
By: 'Wonderful'
Mar 18,2017
17 people found
this helpful
We have just sold our house through Homes estate agents in liphook. Ollie and his team were outstanding. The whole team visited our home before marketing, and we were delighted with the price they got for us. Would definitely use them again. Thank you Ollie!...
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Comment on agent fees
Very good
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“Having decided to put our home on the market in 2016 ......”

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Feb 25,2017
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By: 'Mrs'
Feb 25,2017
20 people found
this helpful
Having decided to put our home on the market in 2016 we opted to give the new agents in the village a go & we are so glad we did. Homes did all their homework and by that I mean every member of the team visited our ...
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Comment on agent fees
As the agents were new into the village we took advantage of the low introductory fees but interestingly all the other agents would have matched them so this was not a deciding factor for us.
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“Professional service applied by Sean Hulbert who kept us informed ......”

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Feb 09,2017
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By: 'JOHN'
Feb 09,2017
14 people found
this helpful
Professional service applied by Sean Hulbert who kept us informed on all stages with all the viewing confirmed by e/mail to us. When Sean was not available Anna Sienkiewicz and Tom Cann were able to respond immediately. Very helpful , quick respond and friendly team. ...
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Comment on agent fees
Reasonable fees
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“This was my first experience of letting out a property ......”

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Feb 06,2017
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Sean
By: 'Jill'
Feb 06,2017
15 people found
this helpful
This was my first experience of letting out a property and I used Homes of Liphook to find a tenant for me. The service I received was excellent. Sean was very helpful and explained all the different options very clearly. All the team showed prospective ...
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Comment on agent fees
I contacted two other letting agent's as well as Homes and found Homes to be the most competitive with what they offered.
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“Outstanding agency with just LOVELY genuine, down to earth and ......”

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Feb 02,2017
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By: 'Blackbird'
Feb 02,2017
20 people found
this helpful
Outstanding agency with just LOVELY genuine, down to earth and helpful people. Ollie and Tom in the office were so responsive, nothing was too much trouble and they are incredibly well informed, motivated and highly professional. Honestly, what a shocker - a DELIGHT to deal ...
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Comment on agent fees
Very competitive
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure set.
Last updated at 2:19 PM 09/02/2017 by Ollie Williams

Awards won by Homes Estate Agents Ltd, Liphook GU30 7AB



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