Preston Baker
Headingley, Leeds, LS6
4.8/5, 261 reviews
98% recommended
93% sales valuation accuracy
86% sales fee satisfaction

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“A complete waste of 9 months of our lives. Having read ......”

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Jan 26,2018
Minithumbdown
By: 'Fuming'
Jan 26,2018
6 people found
this helpful
A complete waste of 9 months of our lives.

Having read positive reviews about the agency, we put the house on the market with them in early 2017. In November we received an acceptable offer but from a buyer we weren't sure was serious, after having viewed the house once.

However, the agency assured us and congratulated us on the sale of the house. What followed was by and large 2 and a half months of complete silence, at which point we signed the contract and suggested a completion date a couple of weeks later. It was only then that the buyer decided to start the survey process and began to attempt to renegotiate the price, amongst other things. The buyer was a first time buyer, with limited knowledge of the process and she received little help or advice from the agents over the 10 weeks following the acceptance. The sale fell through 3 days after we had actually proposed to complete and was completely mismanaged from beginning to end.

And even after all that, whilst we were desperate to get the house straight back on the market, despite asking them for help, they just refused to allow us to speak to any other agencies until after very last day of the notice period was up. Heartless and unnecessarily cruel.
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1%
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Latest Reviews

View all Reviews 261
25th Nov 2019
reviewed by 'Andrea'
“We have had a terrible experience with Preston baker. We just moved to the Uk on business with my husbands ......”
26th Jan 2018
reviewed by 'Fuming'
“A complete waste of 9 months of our lives. Having read positive reviews about the agency, we put the house on ......”
24th Feb 2017
reviewed by 'Barbara'
“A team of incredibly helpful, hard-working and committed staff who help to make an extremely stressful experience go as smoothly ......”
23rd Feb 2017
reviewed by 'Vicki'
“Jess has been a great point of contact during the sale of my house, keeping me updated every step of ......”
21st Feb 2017
reviewed by 'Sam'
“Gabby and Jess have been incredibly helpful throughout the process. Great communications; I haven't waited more than 1 day for either ......”
6th Dec 2016
reviewed by 'David'
“Jess Fox has conducted the marketing and sale of our property in a very professional and understanding way. She has ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Preston Baker
6 St Anns Road
Headingley,Leeds
West Yorkshire
LS6 3NX
01132249877

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 86% £65,000 £650,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 1 1 112 4 127 1 12 0
Areas covered
  • LS6, LS16, LS4
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
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Latest Properties

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Doncaster, DN1
Doncaster DN4, DN4
Headingley, LS6
Leeds, LS15
Lettings Office, LS8
Moortown, LS17
Oakwood, LS8
Selby, YO8

“Nightmare...”

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Nov 25,2019
Minithumbdown
By: 'Andrea'
Nov 25,2019
1 people found
this helpful
We have had a terrible experience with Preston baker. We just moved to the Uk on business with my husbands company. We were promised the rental would be cleaned before we moved in. But of course it was a total disaster. Then within the first ...
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“A complete waste of 9 months of our lives. Having read ......”

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Jan 26,2018
Minithumbdown
By: 'Fuming'
Jan 26,2018
6 people found
this helpful
A complete waste of 9 months of our lives. Having read positive reviews about the agency, we put the house on the market with them in early 2017. In November we received an acceptable offer but from a buyer we weren't sure was serious, after having viewed ...
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Comment on agent fees
1%
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“A team of incredibly helpful, hard-working and committed staff who ......”

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Feb 24,2017
Minithumbup
By: 'Barbara'
Feb 24,2017
0 people found
this helpful
A team of incredibly helpful, hard-working and committed staff who help to make an extremely stressful experience go as smoothly as possible. They are thoroughly professional and understanding and always up to date with feedback and viewings. Jess gives 101% in everything she does and definitely ...
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“Jess has been a great point of contact during the ......”

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Feb 23,2017
Minithumbup
By: 'Vicki'
Feb 23,2017
0 people found
this helpful
Jess has been a great point of contact during the sale of my house, keeping me updated every step of the way. She is friendly, professional and courteous and an asset to Preston Baker....
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“Gabby and Jess have been incredibly helpful throughout the process. ......”

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Feb 21,2017
Minithumbup
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Gabby
By: 'Sam'
Feb 21,2017
0 people found
this helpful
Gabby and Jess have been incredibly helpful throughout the process. Great communications; I haven't waited more than 1 day for either of them to get back to me....
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“Jess Fox has conducted the marketing and sale of our ......”

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Dec 06,2016
Minithumbup
By: 'David'
Dec 06,2016
0 people found
this helpful
Jess Fox has conducted the marketing and sale of our property in a very professional and understanding way. She has listened and treated us with both dignity and respect as we were going through a divorce and ensured that both of us were contacted at ...
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Comment on agent fees
The agent fees are adequate for the sale of our property. Thank you Preston & Baker.
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“I have found Jess to be extremely professional, helpful and ......”

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Jul 14,2016
Minithumbup
By: 'Alison'
Jul 14,2016
0 people found
this helpful
I have found Jess to be extremely professional, helpful and courteous in all works she has carried out on my behalf. It has been a difficult situation deal with and Jess helped to make it as stress free as she possibly could. Can not fault ...
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Comment on agent fees
Good considering the personal service given.
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“Pretty dissapoitning experience. Gave the big sell- overvalued by £10k, ......”

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Jun 08,2016
Minithumbdown
By: 'Gc1901'
Jun 08,2016
3 people found
this helpful
Pretty dissapoitning experience. Gave the big sell- overvalued by £10k, massive fees (£2500) terrible viewers (most time wasters with no budget or landlords) staff not great at sales, just a really rubbish experience. Don't fall for the big sell!...
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“Mark was very helpful and friendly throughout the transaction process. ......”

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Jul 15,2015
Minithumbup
By: 'AJG'
Jul 15,2015
0 people found
this helpful
Mark was very helpful and friendly throughout the transaction process. He responded quickly to questions and liaised with the vendors well....
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“I have been searching for a property for some time ......”

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Jun 24,2015
Minithumbup
By: 'Heidi'
Jun 24,2015
0 people found
this helpful
I have been searching for a property for some time and have dealt with Jess for predominantly all viewings and enquiries. She is completely professional and knowledgeable, and really goes out of her way to deliver. I felt comfortable being able to approach Jess with ...
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“Our Preston Baker experience was extremely positive. After previously having ......”

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Jun 23,2015
Minithumbup
By: 'Mr'
Jun 23,2015
0 people found
this helpful
Our Preston Baker experience was extremely positive. After previously having our property on the market with another agent and receiving bad customer service and a pitiful amount of viewings, we were keen to try another agent and see what they could offer, Preston Baker did ...
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“Along with everyone else at Preston Baker, Mark was super ......”

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Jun 22,2015
Minithumbup
By: 'N'
Jun 22,2015
0 people found
this helpful
Along with everyone else at Preston Baker, Mark was super helpful in the sale of our property. We got a cracking price on the sale and top-notch service. What more could you ask for?...
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“Excellent service, a pleasure to deal with, always kept informed!...”

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Jun 22,2015
Minithumbup
By: 'Dan'
Jun 22,2015
0 people found
this helpful
Excellent service, a pleasure to deal with, always kept informed!...
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“I was very impressed with the way the whole process ......”

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Jun 05,2015
Minithumbup
By: 'Dinesh'
Jun 05,2015
0 people found
this helpful
I was very impressed with the way the whole process was handled, by showing us the property to all the paper work. everyone in the office were helpful and very friendly....
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Comment on agent fees
All the fees were fine
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“Gareth was very helpful, courteous and informative at all times ......”

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May 25,2015
Minithumbup
By: 'Tessa'
May 25,2015
0 people found
this helpful
Gareth was very helpful, courteous and informative at all times and prompt to return my calls. He has been sensitive to the nature of my house sale and has assisted me with certain issues that needed to be dealt with in order to speed up ...
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“Generally very informative and willing to act as go between. ......”

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Mar 27,2015
Minithumbup
By: 'David'
Mar 27,2015
0 people found
this helpful
Generally very informative and willing to act as go between. Some mix ups on completion day although understand this wasn't a fault of Preston Baker...
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“My house went up for sale with Preston Baker on ......”

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Mar 24,2015
Minithumbup
By: 'Angela'
Mar 24,2015
0 people found
this helpful
My house went up for sale with Preston Baker on Boxing Day and Mark Kay had sold it within the first week of January, what was remarkable about this is that it had been up for sale over a year with other agents with no ...
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Comment on agent fees
Very competitively priced
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“After finding a property Preston baker headlingly had listed we ......”

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Mar 01,2015
Minithumbup
By: 'Craig'
Mar 01,2015
0 people found
this helpful
After finding a property Preston baker headlingly had listed we decided to go ahead with the purchase of the property. Preston baker was great from start to finish although the process didn't run smoothly through no fault of Preston baker they always did there best ...
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“This was my first time using Preston Baker Estate Agents & ......”

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Feb 24,2015
Minithumbup
By: 'Dickinson2115'
Feb 24,2015
0 people found
this helpful
This was my first time using Preston Baker Estate Agents & I would definitely use them again. I have found them to be extremely helpful. They would continually update me on everything that was happening & answered any questions I may have had. I found them to ...
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“I cannot recommend the wonderful staff at the Headingley branch ......”

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Feb 23,2015
Minithumbup
By: 'Sue'
Feb 23,2015
0 people found
this helpful
I cannot recommend the wonderful staff at the Headingley branch highly enough. I used the agency for the sale of a property which belonged to my parents after they had both passed away. This was a highly emotional time for me but the whole experience ...
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“Jess showed me round the property in which I put ......”

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Feb 13,2015
Minithumbup
By: 'Heidi'
Feb 13,2015
0 people found
this helpful
Jess showed me round the property in which I put an offer in for and since then has just been the most fantastic estate agent to deal with. Jess always spares time to speak to me, whether it's by email or phone, and just really ...
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“Jess met us at the property for sale on time. ......”

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Feb 10,2015
Minithumbup
By: 'John'
Feb 10,2015
0 people found
this helpful
Jess met us at the property for sale on time. She did not hurry us is any way and answered all our questions efficiently and thoroughly and sold the house and features very well. It was obvious she was well prepared with all the positives ...
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“Jess took on selling my property when I had been ......”

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Feb 08,2015
Minithumbup
By: 'Taz'
Feb 08,2015
0 people found
this helpful
Jess took on selling my property when I had been with another agent and had failed to get many viewings. She endured that more people walked through the front door as we both felt that someone would fall in love with the property as I ...
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“The staff was very helpful and supportive. They dealt with ......”

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Feb 04,2015
Minithumbup
By: 'B.A.B'
Feb 04,2015
0 people found
this helpful
The staff was very helpful and supportive. They dealt with the sale in a very professional maner. I will certainly recommend them to whoever is looking for properties to buy/sell. Many thanks again to all the team....
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“I have owned the house I am selling since 1992 and ......”

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Feb 02,2015
Minithumbup
By: 'Andy'
Feb 02,2015
0 people found
this helpful
I have owned the house I am selling since 1992 and as this is the only one I have owned I am a "first time seller....!" I didn't know what to expect but Jess explained everything really clearly, updated me on progress continually and made regular "...
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“Communicating with Jess Fox in the purchase of my property ......”

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Jan 28,2015
Minithumbup
By: 'Rachel'
Jan 28,2015
0 people found
this helpful
Communicating with Jess Fox in the purchase of my property has been a very good experience . She has handled the negotiations thoughtfully and professionally. Jess is reliable, trustworthy and has acted on any queries in a timely manner. I wouldn't hesitate to recommend Jess at ...
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“Well I have been thoroughly impressed with the service I ......”

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Jan 28,2015
Minithumbup
By: 'Nicky'
Jan 28,2015
0 people found
this helpful
Well I have been thoroughly impressed with the service I received. They sold my house within 24 hours!! Without any sale boards or putting it on the net!! Amazing. Thanks. So much...
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“I have had a positive experience so far with Preston ......”

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Jan 27,2015
Minithumbup
By: 'STC'
Jan 27,2015
0 people found
this helpful
I have had a positive experience so far with Preston Baker. I had tried to sell my house a few years ago, with one of the larger local agents, but eventually gave up as they managed very few viewings. The number of viewings Preston Baker ...
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Comment on agent fees
On the higher side of many local agents, but by no means the highest.
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“The guys at Preseton Baker have been great since the ......”

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Jan 25,2015
Minithumbup
By: 'Ezer_22'
Jan 25,2015
0 people found
this helpful
The guys at Preseton Baker have been great since the start. Gareth has been excellent from the start because he was positive upon viewing the property, and helped me with advice on how to make it ready for sale. He was also great when dealing ...
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“I was very impressed with the service received from Jess ......”

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Jan 22,2015
Minithumbup
By: 'Sam'
Jan 22,2015
0 people found
this helpful
I was very impressed with the service received from Jess at Preston Baker. I experienced a comprehensive service - assisted in negotiating sale price, arranged contact with surveyor, emails and documents were responded to quickly and whenever she said that she'd call back, she did. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Preston Baker, Leeds LS6 3NX



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