Ealing, London, W5
3.1/5, 14 reviews
56% recommended
0% lettings valuation accuracy
99% lettings fee satisfaction

“Extremely unproffessional!! This experience was a disaster from beginning to ......”

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Jul 12,2012
Minithumbdown
By: 'Unhappy'
Jul 12,2012
10 people found
this helpful
Extremely unproffessional!! This experience was a disaster from beginning to end, and the only reason the sale went through was due to great communication with the sellers direct.

We found out that our offed had been accepted from another company not through them, and then were told it was on the condition that we use their mortgage adviser and solicitor...this is illegal. They later withdrew that comment and said the sellers would prefer us to (also a lie). They gave us false solicitor details for our sellers (only found out the correct details again, by contacting the sellers direct. When asked to take property off the market following our survey and mortgage approval were told that Barnard Marcus do not show properties as sold as it attracts other buyers for other properties.

SELLERS ARE VERY UNHAPPY WITH SERVICE ALSO AND WOULD NEVER DO BUSINESS WITH THEM AGAIN!! BE WARNED!!
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Opening Hours
Address

Barnard Marcus
55 The Mall
Ealing Common,London
Greater London
W5 3TA
020 85795050

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 5 0 3 3 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Barnard Marcus Ealing...”

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Jun 01,2023
Minithumbup
William
By: 'Sangam Malani'
Jun 01,2023
1 people found
this helpful
Will has been the most amazing estate agent I could hope for. But I would be lying if I said that that is all he has been. Will has been a chauffeur for many a house viewings, a designer helping me envision the property for ...
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“AVOID THIS COMPANY. Lies and poor communication....”

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Feb 28,2020
Minithumbdown
By: 'Max'
Feb 28,2020
0 people found
this helpful
AVOID THIS COMPANY. The whole process with Barnard Marcus was a facade of ease for first time buyers like my brother and myself. A verbal agreement was made on a pay for incentive for the property with information regarding how it would be added to ...
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“TAKE CARE OF YOUR TENENTS!...”

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Sep 28,2018
Minithumbdown
By: 'YX'
Sep 28,2018
0 people found
this helpful
I rent a flat through barnard marcus Ealing branch. I was contacted by James from the branch that his manager was going to visit my flat to do an evaluation as per landlord request. Shockingly, when I went back home from work I found that ...
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“An amazing service given by Barnard Marcus Ealing...”

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Aug 31,2018
Minithumbup
By: 'Debbie'
Aug 31,2018
0 people found
this helpful
Dealing with of Barnard Marcus Ealing was truly amazing.. The service was very professional and honest. Both parties buyer and vendors needs were fairly balanced making for a quick sale and purchase. Exchange and completion within a 4 week period. A true blessing...
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“Good experience...”

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Aug 31,2018
Minithumbup
By: 'MrsH'
Aug 31,2018
0 people found
this helpful
Negotiators were very quick to sort viewings, knowledgable on the market and the local area, always around to answer any questions that I had....
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“Professional and Painfree !...”

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Aug 30,2018
Minithumbup
Kelly
By: 'Susan'
Aug 30,2018
0 people found
this helpful
Hi, my experience with Barnard Marcus was very good and they helped me find my first property. In particular Kelly was very commandeering and was always proactive in finding and showing me properties in line with what I wanted and could afford and answered all ...
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“Brilliant Agent!...”

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Aug 30,2018
Minithumbup
By: 'A'
Aug 30,2018
0 people found
this helpful
Selling my home with Barnard Marcus in Ealing was an absolute pleasure. The team there offered nothing but outstanding service throughout the sale. Being a first time seller, working with Kelly was fantastic! Her knowledge of the current market, area and her brilliant customer service ...
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Comment on agent fees
Good!
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“Sale of house...”

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Aug 30,2018
Minithumbup
By: 'Simon'
Aug 30,2018
0 people found
this helpful
The whole team at Barnard Marcus, James Fox (the negotiator), Kelly Gill (the branch manager) and Karen Attack (the Regional Sales Progression Partner) moved heaven and earth to make sure that once the deal had been agreed, we actually got it over the line to ...
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Comment on agent fees
No complaints. They earned it!
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“Delighted seller...”

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Aug 29,2018
Minithumbup
By: 'David'
Aug 29,2018
0 people found
this helpful
I have recently sold my house through Barnard Marcus Ealing and after be very sceptical I must say the whole experience was fast and hassle free . Kelly the manager has been In the industry for over 8 years and was very helpful with her professional advice ...
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“Appalling...”

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Aug 17,2018
Minithumbdown
William
By: 'HorrifiedCustomer2018'
Aug 17,2018
1 people found
this helpful
Horrendous experience. Was shown the property by a Trainee who was inexperienced, happy to give the benefit of the doubt as just a Trainee. Her manager, William English was extremely rude, arrogant and inept. His behaviour was reprehensible even putting the phone down on my ...
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“Great service...”

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Aug 17,2018
Minithumbup
By: 'HappyCustomer2018'
Aug 17,2018
0 people found
this helpful
Completely baffled by these poor reviews, I personally found it a pleasure to deal with Barnard Marcus. James was excellent across multiple viewings me and my partner had with him. He was calm, collected, insightful and reassured us throughout the entire negotation process. I was ...
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“Service so bad it verged on illegal. I had to ......”

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Oct 12,2015
Minithumbdown
By: 'buyer'
Oct 12,2015
3 people found
this helpful
Service so bad it verged on illegal. I had to threaten to report these guys to the property ombudsman due to their pressure tactics. Some of the low points included; 1. Floorplan that overestimated the sq ft on a one bedroom flat by nearly 150m. I ...
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“I wasted thousands of pounds and half an year with ......”

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Jan 29,2014
Minithumbdown
By: 'NeverUseBM'
Jan 29,2014
4 people found
this helpful
I wasted thousands of pounds and half an year with Barnard Marcus. Here's the story: 1. If you don't use their mortgage provider and solicitor, it's unlikely they'll accept the offer. I used both to secured the offer. When I put in offer, they claimed the ...
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“Extremely unproffessional!! This experience was a disaster from beginning to ......”

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Jul 12,2012
Minithumbdown
By: 'Unhappy'
Jul 12,2012
10 people found
this helpful
Extremely unproffessional!! This experience was a disaster from beginning to end, and the only reason the sale went through was due to great communication with the sellers direct. We found out that our offed had been accepted from another company not through them, and then ...
read full review
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Awards won by Barnard Marcus, London W5 3TA



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