87% sales valuation accuracy
98% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 13,2018
Jan 13,2018
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Having lived in our home in Bearsted for 35 years, it was a huge decision to move to West Sussex to be nearer our children and grandchildren. We are so pleased we chose Simon Miller to help with the emotional process of selling our beloved family home, as it was a long process from 30th July 2017, until January 2018, due to both ends of our long chain having problems. However, we retained our buyers, who were introduced by Simon Miller, and successfully purchased the property we'd chosen in May 2017.
Richard Long was very professional in managing our expectations with regard to a realistic selling price. The staff in general were all very helpful, but Lucy White was brilliant in making us feel confident that all would be well. She regularly kept us informed of any progress, and always returned phone calls promptly, and actually recognised our voices so knew our case without our having to explain the details every time we called. She was very professional and positive when conducting viewings, and we had no negative feedback from prospective buyers, only that the house didn't quite meet their particular needs. We are thrilled that Simon Miller introduced us to a lovely young family with two daughters under 5 years old, who have "stuck with us" since their offer in October 2017. They will replicate our family unit when we moved here, except our daughters were 7 and 5 years old. They absolutely love our property as much as we do, and can't wait to move in. We now look forward to the next chapter of our lives, knowing our home is in good hands.
Richard Long was very professional in managing our expectations with regard to a realistic selling price. The staff in general were all very helpful, but Lucy White was brilliant in making us feel confident that all would be well. She regularly kept us informed of any progress, and always returned phone calls promptly, and actually recognised our voices so knew our case without our having to explain the details every time we called. She was very professional and positive when conducting viewings, and we had no negative feedback from prospective buyers, only that the house didn't quite meet their particular needs. We are thrilled that Simon Miller introduced us to a lovely young family with two daughters under 5 years old, who have "stuck with us" since their offer in October 2017. They will replicate our family unit when we moved here, except our daughters were 7 and 5 years old. They absolutely love our property as much as we do, and can't wait to move in. We now look forward to the next chapter of our lives, knowing our home is in good hands.
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I felt the fees were fair for a successful outcome.
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Latest Reviews
18th Jan 2020
reviewed by 'Ian'
3rd Aug 2019
reviewed by 'Veronica'
1st Jul 2019
reviewed by 'Inez'
16th Apr 2019
reviewed by 'Allyson'
2nd Mar 2019
reviewed by 'Jennifer'
14th Feb 2019
reviewed by 'Mrs'
Opening Hours
Address
Simon Miller & Company
136A Ashford Road
Bearsted
Kent
ME14 4NA
01622730020
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 87% | 98% | £178,000 | £6,180,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 46 | 0 | 27 | 1 | 2 | 1 |
Areas covered
- ME14
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 18,2020
Jan 18,2020
0
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Simon Miller & Company were the second company to market our property in what has clearly been a very difficult period in which to sell. It did take some time to achieve our sale but Richard who was our primary contact along with his team perservered ...
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Aug 03,2019
Aug 03,2019
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Everyone at the Bearsted office were very efficient. No matter which member of staff we spoke to, they always answered our questions promptly even if they had to come back to us with information. All members of staff acted very professionally at all times. Unlike ...
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Jul 01,2019
Jul 01,2019
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Simon Miller Bearsted helped me to sell and purchase my new home. Richard and Lucy were both exceptionally helpful and efficient. Always contactable and eager to help find a solution to the many issues that crop up when buying a property... Their customer service and ...
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Apr 16,2019
Apr 16,2019
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I was very happy with the service provided by Simon Miller, especially Richard and Lucy. Excellent communication with regular updates....
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Comment on agent fees
Good
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Mar 02,2019
Mar 02,2019
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Did exactly what they said they would do. Turned around what was a rather awfully long and arduous process into one far more positive and hopeful. Not only sold ours but sourced our new property. Lucy persevered in a slow market but more importantly showed ...
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Feb 14,2019
Feb 14,2019
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Simon Miller was the second estate agent to market the property. Good first impression at initial meeting of a close working cohesive and experienced team.
Marketing and selling process clearly explained and all queries answered.
Prompt and factual feedback on all viewings.
Excellent support during ...
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Comment on agent fees
As expected.
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Feb 04,2019
Feb 04,2019
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very quick transaction and Lucy was very helpful along the way. It was a relatively straightforward purchase and whenever I had any questions Lucy dealt with these quickly and professionally....
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Nov 27,2018
Nov 27,2018
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Lucy worked really hard in keeping our chain going when it almost fell apart. She was very professional at all times...
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Comment on agent fees
Middle range but you get what you pay for
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Oct 05,2018
Oct 05,2018
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Lucy worked very hard to make this sale happen. Always professional and friendly, injecting momentum into the process when inertia had set in. I would unreservedly recommend Simon Miller Bearsted office....
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Comment on agent fees
Good value
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Sep 14,2018
Sep 14,2018
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Lucy was amazing, helpful friendly and professional throughout the sale of the house. Nothing was too much trouble. I cannot praise her skills enough and I'm sure she will go far in her career....
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Comment on agent fees
Happy with the fees.
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Sep 13,2018
Sep 13,2018
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Thank you to both Lucy and Richard who have been tireless in assisting in the sale of my house and especially helpful in keeping me informed close to completion. They are both proactive professionals and I would recommend them and Simon Miller...
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Aug 24,2018
Aug 24,2018
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From first contact till exchange of contracts and completion, Lucy has been an absolute pleasure to deal with. Always professional, friendly, courteous and helpful, she carried out most of the viewings whilst I was away and always communicated feedback from the prospective buyers. Lucy is ...
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Comment on agent fees
As per the industry norm and given the great service received which assisted me in achieving the correct sales figure for me made sense.
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Aug 21,2018
Aug 21,2018
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During my house purchase in bearsted Lucy was extremely helpful and assisted me with lots of queries that came up during the process.
I ended up visiting the property many times and Lucy always managed to find a time slot for me even at the ...
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Aug 18,2018
Aug 18,2018
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Lucy was extremely helpful during the process of my recent purchase, she has a very friendly and professional manner and went over and above to deal with issues that arose. I have no hesitation in recommending Lucy, it was always nice to have a catch ...
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Jul 23,2018
Jul 23,2018
1
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After finding our perfect house, the brief for Lucy was that we needed to sell fast to ensure our offer was formally accepted.
Our house was sold in 6 days to the first couple through the door. Lucy and her team has arranged a number of ...
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Comment on agent fees
I was happy with the fees we where charged based on the difficulty of our purchase and the time in which the full transaction happened.
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Jul 23,2018
Jul 23,2018
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The house we purchased in Bearsted, was marketed through Simon Miller. Lucy was the agent and we could not have wished for better! From arranging the initial viewing, thru to completion, Lucy could not have been more helpful and professional. We would have no hesitation ...
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n/a
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Jul 06,2018
Jul 06,2018
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We requested the services of Richard and his team to help us sell our house, and from the moment we did, we knew we had made the right choice.
The team at Simon Miller in Bearsted seem to be a cut above their competition in ...
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Comment on agent fees
They were worth the efforts put in to the sale over the course of a year. This opinion is driven by the team at Simon Miller and the way they approached the sale. We are not sure we would be comfortable paying more than 1% on another transaction or a sum of £5,000 if the property price was higher.
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May 16,2018
May 16,2018
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Thank you Lucy and Richard and lovely Office staff for assisting us in finding our forever home... Very personable people... very happy...
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Comment on agent fees
very reasonable
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May 10,2018
May 10,2018
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We were the buyers buying from a Simon Miller client and have to say if we were to sell we would choose them and ask for Lucy White. She was superb and managed the process from start to finish with a proactiveness that is refreshing ...
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Apr 10,2018
Apr 10,2018
0
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After unsuccessful attempts at selling my property with another agent I moved to Simon Miller. During the course of the sale going through the customer service shown by Lucy was first rate. Lucy not only concerned herself with the sale of my property, she was ...
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Mar 15,2018
Mar 15,2018
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Lucy was great in the process of purchasing a property. She was fast and reliable with responding and always kept me up to date on how our purchase was going.
Thanks!...
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Mar 13,2018
Mar 13,2018
0
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Richard was great from the start , very honest with the valuation of the property and the advise on having good pictures done was spot on , the feed back on viewings was prompt and I wasn't chasing to get them , each week after excepting an offer ...
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Comment on agent fees
What I was expecting
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Mar 10,2018
Mar 10,2018
0
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Lucy was very helpful when we purchased a property through this agent.
At times it was a difficult transaction but at all stages she communicated with us and was always happy to gave time to listen to us and discuss issues relating to our purchase.
...
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Jan 30,2018
Jan 30,2018
0
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Thank you very much Lucy for your professional and knowledgeable service. We found her approachable and efficient. Throughout the process she was easily contactable and she kept us informed about the progress with other parties on our chain....
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Jan 25,2018
Jan 25,2018
0
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We found Lucy to be polite and efficient at all times and very attenitve through our house buying purchase.
We are now in the final throws of our purchase and would not hesitate to recommend Simon Miller and expeically Lucy...
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Jan 15,2018
Jan 15,2018
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Simon Miller have been very helpful with our move.
Lucy White went above and beyond to help and keep us informed on the progress and she wasn't even our estate agent! Will definitely want to use Simon Miller for our next move! Thank you for ...
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NA
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Jan 13,2018
Jan 13,2018
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Having lived in our home in Bearsted for 35 years, it was a huge decision to move to West Sussex to be nearer our children and grandchildren. We are so pleased we chose Simon Miller to help with the emotional process of selling our beloved family ...
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Comment on agent fees
I felt the fees were fair for a successful outcome.
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Jan 08,2018
Jan 08,2018
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We sold our propety with Simon Miller a process that took nearly a year! There were times when we all thought the sale would never happen but with Lucy's support and determination we finally completed Dec 17. Of all the estate agents we interviewed of which ...
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Comment on agent fees
They earn't every penny!
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Jan 05,2018
Jan 05,2018
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Just completed a sale that took almost a year to go through, due to people further up the chain dropping out at the last moment, twice.
Through all of this process the staff at Simon Miller Bearsted did their absolute best to keep the process ...
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Comment on agent fees
Very competitive compared with the other agents nearby. Competitive not only on fees but also on presentation and overall quality of service
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Dec 15,2017
Dec 15,2017
0
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I am so impressed with the service we have been given by Simon Miller. Our purchase has been dealt with by Lucy who has dealt with every stage of the process efficiently and in a very caring way. She has given us confidence in her ...
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Comment on agent fees
We have only purchased through Simon Miller
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Last updated at 9:57 AM 15/12/2016 by Simon Miller
Best Estate Agent in ME14 
