Mansell McTaggart
Copthorne, Crawley, RH10
4.9/5, 33 reviews
97% recommended
95% sales valuation accuracy
100% sales fee satisfaction

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“Received excellant service. Felt confident at all times that Jonathon ......”

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Jan 12,2018
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By: 'Family'
Jan 12,2018
0 people found
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Received excellant service. Felt confident at all times that Jonathon on top of everything. He ensured that the sale was kept on track, often going above & beyond for us. A stressful situation made so much easier with an agent who we could depend upon.
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Good
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Latest Reviews

View all Reviews 33
19th Jan 2022
reviewed by 'Justyna'
“Absolutely brilliant service! Would highly recommend!My property was on the market with another estate agent for 4 months before I ......”
12th Jan 2018
reviewed by 'Family'
“Received excellant service. Felt confident at all times that Jonathon on top of everything. He ensured that the sale was ......”
4th Dec 2017
reviewed by 'Dave'
“Jonathon and team handled this less than straightforward sale with careful planning, forethought and excellent communications skills.The strategy employed ......”
23rd Nov 2017
reviewed by 'Michael'
“Having used Mansells before to sell my house a few years ago, I recommended them to my Mum. They helped ......”
15th Apr 2017
reviewed by 'Pj147'
“Lost out on buying two properties within a week because they have presented offer to the sellers before they said ......”
25th Feb 2017
reviewed by 'Rightmover'
“Matthew made the process of selling as stress free as possible. He responded to queries quickly and was highly professional ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Mansell McTaggart
The Post House, Brookhill Road
Copthorne,Crawley
West Sussex
RH10 3QJ
01342 717400

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £217,000 £700,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 19 0 12 0 1 1
Areas covered
  • RH10
Services offered
  • Sales
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  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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East Grinstead, RH19

“Jake...”

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Jan 19,2022
Minithumbup
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Jake
By: 'Justyna'
Jan 19,2022
0 people found
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Absolutely brilliant service! Would highly recommend! My property was on the market with another estate agent for 4 months before I asked Jake to help me to sell the property. He sold it in 4 days! Excellent, friendly and great service. If your property is on the ...
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“Received excellant service. Felt confident at all times that Jonathon ......”

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Jan 12,2018
Minithumbup
By: 'Family'
Jan 12,2018
0 people found
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Received excellant service. Felt confident at all times that Jonathon on top of everything. He ensured that the sale was kept on track, often going above & beyond for us. A stressful situation made so much easier with an agent who we could depend upon....
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Comment on agent fees
Good
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“Jonathon and team handled this less than straightforward sale with ......”

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Dec 04,2017
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Matthew
By: 'Dave'
Dec 04,2017
0 people found
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Jonathon and team handled this less than straightforward sale with careful planning, forethought and excellent communications skills. The strategy employed diplomacy and timely advice to ensure that all parties were working together at all times. It was a pleasure doing business with the team - ...
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Comment on agent fees
1% was a fair figure for the expertise that Jonathon and his team showed in this sale.
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“Having used Mansells before to sell my house a few ......”

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Nov 23,2017
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Matthew
By: 'Michael'
Nov 23,2017
0 people found
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Having used Mansells before to sell my house a few years ago, I recommended them to my Mum. They helped guide my Mum through the sale, reassuring her every step of the way and found her a buyer for her property within a week of ...
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Comment on agent fees
Agents fees are reasonable and competitive with the agents in the area.
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“Lost out on buying two properties within a week because ......”

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Apr 15,2017
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By: 'Pj147'
Apr 15,2017
1 people found
this helpful
Lost out on buying two properties within a week because they have presented offer to the sellers before they said they would. Cancelled viewings on the day. Clearly they only care about selling the property and getting their commission as fast as possible. Avoid!...
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Comment on agent fees
Not applicable
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By: Sj90
May 29, 2017
View all comments (2)
Johnathon, I appreciate your response however your facts as slightly incorrect. We were informed all offers would be put to the seller on the Tuesday to make it fair to all those interested. You went behind everyone's back and presented an offer on the Saturday which your seller took as they wanted a quick sale. We had a 2nd viewing booked for the Sunday, which was cancelled. Advice to all perspective buyers, when Mansell McTaggart give you a time frame, ignore it. Put your offer in there and th ...

“Matthew made the process of selling as stress free as ......”

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Feb 25,2017
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Matthew
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Matthew
By: 'Rightmover'
Feb 25,2017
0 people found
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Matthew made the process of selling as stress free as possible. He responded to queries quickly and was highly professional from the first contact to the last....
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Comment on agent fees
Fees were very reasonable.
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“Excellent service from all of the staff at the Copthorne ......”

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Feb 16,2017
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Matthew
By: 'DB'
Feb 16,2017
0 people found
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Excellent service from all of the staff at the Copthorne branch. Jonathan saw us initially and gave excellent advice re pricing and the best way to achieve a sale. There was no pressure at all but he made us feel very confident that his team's ...
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Comment on agent fees
Fees were very competitive and given the timescale that they acheived a completed sale in, were worth every penny.
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“A big thank you from me to Gabrielle, Matthew and ......”

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Jan 26,2017
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By: 'Fiona'
Jan 26,2017
0 people found
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A big thank you from me to Gabrielle, Matthew and Jonathan. They were extremely helpful and patient and I was very pleased with the service they gave me....
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Comment on agent fees
Good - they deserved every penny of their fee!
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“Great team... They provided an excellent service. I would highly ......”

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Nov 16,2016
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Matthew
By: 'Andy'
Nov 16,2016
0 people found
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Great team... They provided an excellent service. I would highly recommend this agent over others in the area. They were particularly helpful at the exchange/completion stage....
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Good
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“I found the team at Mansell McTaggarts a breath of ......”

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Nov 15,2016
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Gabrielle
By: 'Claire'
Nov 15,2016
0 people found
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I found the team at Mansell McTaggarts a breath of fresh air, they were courteous and straightforward at all times and above all very honest which was hugely appreciated. I was a buyer who had been messed around a bit with previous properties and really ...
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not applicable
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“We used the same agent to sell our house 6 months ......”

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Sep 26,2016
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Gabrielle
By: 'A&C'
Sep 26,2016
0 people found
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We used the same agent to sell our house 6 months before we bought our new house. They were excellent. Friendly, genuine & professional...not really like any other estate agents we met! They kept in contact with us throughout both processes and liased with the buyers/...
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Comment on agent fees
The Agents fees were very competitive and they deserved every penny we paid them.
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“I cannot recommend these guys enough!! From us viewing the ......”

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Aug 02,2016
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Matthew
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Gabrielle
By: 'OllieSteele'
Aug 02,2016
0 people found
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I cannot recommend these guys enough!! From us viewing the house in South Godstone to getting us over the line for our exchange they have been extremely good. Matthew in particular has not let anybody in the chain sit and do nothing! He got in ...
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Comment on agent fees
We were buying so N/A.
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“We purchased through Mansell McTaggart in Copthorne, Crawley when we ......”

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Jul 06,2016
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Matthew
By: 'Galea'
Jul 06,2016
0 people found
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We purchased through Mansell McTaggart in Copthorne, Crawley when we fell in love with a house in the area. Jonathan could see how taken with it we were and was extreme helpful getting us the property, pushing our positive points forward and suggesting we see ...
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N/a
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“All staff were very helpful and professional over an extended ......”

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Mar 08,2016
Minithumbup
By: 'Kerry'
Mar 08,2016
0 people found
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All staff were very helpful and professional over an extended period in selling our house. Only problem was the initial pricing, which was very optimistic, although it would have been very good to have got somewhere near. Perhaps a lower initial listing would have sold ...
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Comment on agent fees
Fees were negotiated to my satisfaction with a "bonus" if the target proces had been achieved (it wasn't)
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“We found the selected staff very helpful and took us ......”

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Feb 29,2016
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Gabrielle
By: 'Jessopp'
Feb 29,2016
0 people found
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We found the selected staff very helpful and took us through the process of selling our house with the minimum of stress and being local if we did require information they were very approachable and went the extra mile to get us through the process ...
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Comment on agent fees
Fair
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“Helpful and friendly staff, very pleased that they kept us ......”

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Feb 19,2016
Minithumbup
By: 'Maureen'
Feb 19,2016
0 people found
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Helpful and friendly staff, very pleased that they kept us in mind which did help us to perchase our property....
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Comment on agent fees
Good.
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“Jonathan Crawford Jones, the Branch Manager, was very pro active ......”

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Feb 19,2016
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Matthew
By: 'Superb'
Feb 19,2016
0 people found
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Jonathan Crawford Jones, the Branch Manager, was very pro active on first contact. He thoroughly researched the value of properties that had been sold in our area and was able to give us a fairly accurate expected sale price. This meant that the property did ...
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Comment on agent fees
Very competitive.
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“From the very first meeting when the valuation was given ......”

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Feb 18,2016
Minithumbup
By: 'P'
Feb 18,2016
0 people found
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From the very first meeting when the valuation was given everything was handled very efficiently and professionally. Despite the sale being somewhat delayed due to complcations arising with the prospective buyer we were kept fully informed and given good advice. We were very pleased with ...
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Comment on agent fees
We were very happy with the charge as the agent had to work very hard due to delays with the initial purchaser.
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“I cannot thank enough the team at Mansell McTaggart enough ......”

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Feb 18,2016
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Gabrielle
By: 'Mike'
Feb 18,2016
0 people found
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I cannot thank enough the team at Mansell McTaggart enough for their hard work with regard to sale of our old house and the purchase of our new one. When our initial purchase fell through in a long an convoluted chain this was the team ...
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Comment on agent fees
Excellent value for money.
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“Wonderful service by Gaby, Jonathan and Matthew. We had a ......”

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Feb 16,2016
Minithumbup
By: 'Maranzano'
Feb 16,2016
0 people found
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Wonderful service by Gaby, Jonathan and Matthew. We had a very challenging sale on our property but the teams constant communication and hard work kept the chain going. Without their hard work we would have also never found our current house. We cannot thanks them ...
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Good
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“Mansell Mctaggart in Copthorne were fantastic. Excellent service from the ......”

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Feb 16,2016
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Gabrielle
By: 'Sarah'
Feb 16,2016
0 people found
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Mansell Mctaggart in Copthorne were fantastic. Excellent service from the get go. Communication was brilliant throughout our purchase and queries were always responded to in a timely manner. We wouldn't hesitate to recommend them and Gaby was a pleasure to deal with....
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N/a
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“Jonathan worked tirelessly to help us sell our property. He ......”

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Feb 16,2016
Minithumbup
By: 'Marelli'
Feb 16,2016
0 people found
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Jonathan worked tirelessly to help us sell our property. He invested time in us in the long term, knowing that it would be several months after our initial enquiries before we were ready to put the property on the market. He remained in touch, without ...
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Comment on agent fees
The fees were clearly set out and were competitive.
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“Fantastic service. Jon & Gaby found our dream home. Definitely recommend. ......”

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Feb 13,2016
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Gabrielle
By: 'Becky'
Feb 13,2016
0 people found
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Fantastic service. Jon & Gaby found our dream home. Definitely recommend. Very happy! Brilliant estate agents. We are not planning to move again but if we ever do we will use Mansell McTaggart again....
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Good
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“Jonathan was efficient, helpful and kept me updated throughout the ......”

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Feb 13,2016
Minithumbup
By: 'Vicki'
Feb 13,2016
0 people found
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Jonathan was efficient, helpful and kept me updated throughout the transaction via email and telephone. He was very accommodating when passing messages to and from our sellers unlike other agents we have encountered!...
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Comment on agent fees
I cannot comment as we were buying through Mansell McTaggart rather than selling.
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“Estate Agents are a necessary evil!! and in most previous ......”

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Feb 12,2016
Minithumbup
By: 'Howard'
Feb 12,2016
0 people found
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Estate Agents are a necessary evil!! and in most previous dealings that had been the case, in fact when we first marketed the house we again got the feeling we were doing the agents a favour. So based on word of mouth we tried these ...
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Comment on agent fees
Now that is a necessary evil!! but in the end we were fine with it.
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“We dealt with Matthew primarily but also had dealings with ......”

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Feb 11,2016
Minithumbup
By: 'Laura'
Feb 11,2016
0 people found
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We dealt with Matthew primarily but also had dealings with Jonathan and Gabby - we couldn't have asked for a more helpful team to assist us in the purchase of our first home. They all ensured any questions/queries were dealt with as quickly and ...
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“I have been happy with the overall service and level ......”

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Feb 11,2016
Minithumbup
By: 'Mr.'
Feb 11,2016
0 people found
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I have been happy with the overall service and level of professionalism of all members of the Copthorne branch. I was kept fully informed of viewings and received updates and feedback after each viewing. Although the sale of the house took longer than anticipated the ...
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Comment on agent fees
Fees were competitive.
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“A big thank you to Matthew and Jonathan whom were ......”

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Feb 10,2016
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Matthew
By: 'Mark'
Feb 10,2016
0 people found
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A big thank you to Matthew and Jonathan whom were most helpful in making our purchase as smooth as possible. A credit to Mansell Mctaggart. Very thorough & brilliant communication. Much recommended....
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“Very professional and friendly service from the initial consultation through ......”

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Feb 07,2016
Minithumbup
By: 'J&EP'
Feb 07,2016
0 people found
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Very professional and friendly service from the initial consultation through to the viewings and sale. Good photo and online package included. The staff worked as a team in marketing our property and all contributed to a successful sale....
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Comment on agent fees
Fees were competitive, and the contract terms were nice and simple
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“I would just like to say that all the staff ......”

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Feb 07,2016
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Gabrielle
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Matthew
By: 'Maria'
Feb 07,2016
0 people found
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I would just like to say that all the staff at Copthorne were professional and very helpful...always available to answer any questions...very pleasant experience..if there is such a thing moving house. I would happily recommend them to any future buyer/sellers out ...
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Good
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Last updated at 10:51 AM 17/01/2022 by

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