Chase Buchanan
Isleworth, TW7
4.9/5, 292 reviews
96% recommended
95% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction

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“These guys were very helpful and once I had decided ......”

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Jan 11,2018
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By: 'ANON'
Jan 11,2018
1 people found
this helpful
These guys were very helpful and once I had decided to list my flat for rent they managed to get tenants very quickly and efficiently. The whole process ran very well and there were no issues- well done!
Comment on agent fees
Think they are reasonable and well within the market value for this size agent.
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By: Chase Buchanan
Jan 11, 2018
Hi,

Thank you for taking the time to write a review. Its great to know that the team found you tenants quickly and that the process was smooth for you.

Please do not hesitate to contact us if you need any further assistance!

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Latest Reviews

View all Reviews 292
10th Oct 2024
reviewed by 'Derek Habgood'
“A few year's ago I sold my property with chase Buchanan. I remembered that the staff were professional and the ......”
15th Feb 2024
reviewed by 'Gela'
“An outstanding service in a very challenging sales from Morgan Senior. A genuine kind hearted, knowledgeable and professional person. Thank ......”
24th Sep 2023
reviewed by 'Barbara'
“The team members are very friendly and helpful. The sale of our house was smooth but the purchase of our ......”
21st Sep 2023
reviewed by 'Michal'
“We have difficult times and without their professionalism and sheer determination I wouldn't be able to sell my property. Truly ......”
19th Jun 2023
reviewed by 'Patryk'
“Very professional agency’s . My second house with them. Very happy...”
17th Apr 2023
reviewed by 'Michael'
“I was allowed a viewing of the flat with Leah before any other tenant. Generally OK but there was no ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:30 - 16:30
  • Sunday: Closed
Address

Chase Buchanan
7 Odeon Parade, 480 London Road
Isleworth
Middlesex
TW7 4DE
020 8758 1755

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £265,000 £850,000
Lettings 96% 96% £340 £2,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
78 1 133 5 42 2 25 2 3 1
Areas covered
  • TW7
  • TW5
  • TW3
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Hampton Hill, TW12
Isleworth, TW7
Residential Concierge, TW12
Richmond, TW9
St Margarets, TW1
Teddington, TW11
Twickenham Lettings, TW1
Twickenham Sales, TW1

“A few year's ago I sold my property with cha......”

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Oct 10,2024
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By: 'Derek Habgood'
Oct 10,2024
0 people found
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A few year's ago I sold my property with chase Buchanan. I remembered that the staff were professional and the transaction happened without hiccup. As a result I have recently been in touch with Alecia Witts regarding a rental opportunity. Although I’m not quite ...
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“Outstanding service...”

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Feb 15,2024
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By: 'Gela'
Feb 15,2024
0 people found
this helpful
An outstanding service in a very challenging sales from Morgan Senior. A genuine kind hearted, knowledgeable and professional person. Thank you...
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“The team members are very friendly and helpfu......”

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Sep 24,2023
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Donna-May
By: 'Barbara'
Sep 24,2023
0 people found
this helpful
The team members are very friendly and helpful. The sale of our house was smooth but the purchase of our new house in another area was problematic and without Donna-May's persistent efforts on our behalf it might not have happened. So a big thank you ...
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By: Chase Buchanan
Oct 31, 2023
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Hi Barbara, Many thanks for your 5* review, we are delighted that you found Donna-May so helpful and really appreciate your comments and recommendation. Best wishes, Chase Buchanan ...

“Great team that guarantees success!...”

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Sep 21,2023
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Kris
By: 'Michal'
Sep 21,2023
0 people found
this helpful
We have difficult times and without their professionalism and sheer determination I wouldn't be able to sell my property. Truly amazing team, that was always helpful. If you want something done right, do it... with TW7 team!...
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By: Caren
Jan 17, 2024
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Morgan has been a great support during the sales process. He guided us through, advised us and was always available to help with our questions . Morgan was very professional and brought humanity to the process of selling a house. ...

“Very professional agency’s . My second house ......”

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Jun 19,2023
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By: 'Patryk'
Jun 19,2023
0 people found
this helpful
Very professional agency’s . My second house with them. Very happy...
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By: Chase Buchanan
Jul 29, 2023
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Many thanks for your 5* review and comments, we really appreciate it. Kind regards, Chase Buchanan ...

“I was allowed a viewing of the flat with Leah......”

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Apr 17,2023
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Leah
By: 'Michael'
Apr 17,2023
0 people found
this helpful
I was allowed a viewing of the flat with Leah before any other tenant. Generally OK but there was no formal check-in with the landlady....
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By: Chase Buchanan
May 31, 2023
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Many thanks for your 4* review Michael. Wishing you all the best! Kind regards, Chase Buchanan ...

“Special thanks to Leah who has helped us thro......”

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Apr 13,2023
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Leah
By: 'Stephen'
Apr 13,2023
0 people found
this helpful
Special thanks to Leah who has helped us through this process and made it smooth and for her patience too. Finding a home can be challenging and the time and professionalism shown by Leah has ensured we have secured a rental property quickly....
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By: Chase Buchanan
May 31, 2023
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Dear Stephen, Thank you for this wonderful 5* review for Leah. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Dealing with a difficult tenant...”

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Mar 13,2023
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By: 'O. King'
Mar 13,2023
0 people found
this helpful
I want to thank Abdul Miah, also Chloe Ashman and Michael Peacock for their help and assistance in dealing with a very difficult tenant. They were always prompt in answering my queries and were a great support. Abdul Miah was a great help even when ...
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By: Chase Buchanan
Mar 29, 2023
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Thank you for this wonderful 5* review for Abdul, Chloe and Michael. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Best service in town...”

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Jan 20,2023
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Leah
By: 'Nick'
Jan 20,2023
0 people found
this helpful
I have recently gone through a rental with an agent at this agency named Leah. She has been profoundly great, helpful and understanding throughout my application. From the time of viewing right through into the referencing and signage of the tenancy. She had been prompt ...
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By: Chase Buchanan
Jan 30, 2023
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Dear Nick, Thank you for this wonderful 5* review for Leah. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Leah Review...”

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Dec 02,2022
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Leah
By: 'Georgia Brand'
Dec 02,2022
0 people found
this helpful
Leah has been brilliant when dealing with us over the past year. She has always gone above and beyond when helping us find tenants for our property and has also been so helpful whenever we have had any questions or needed help with anything....
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By: Chase Buchanan
Dec 09, 2022
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Dear Georgia, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan ...

“Chase Buchanan was our first agency to consul......”

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Nov 27,2022
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Leah
By: 'Sameera Jahagirdar'
Nov 27,2022
0 people found
this helpful
Chase Buchanan was our first agency to consult for getting house on rent. And I am happy to inform that the experience was amazing. This agency has highly professional, well mannered, experienced agents who can resolve issues in no time. This is the reason why ...
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By: Chase Buchanan
Nov 29, 2022
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Dear Sameera, Thank you for this wonderful 5* review for our Isleworth office. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Donna-May was incredible....”

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Nov 17,2022
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Donna-May
By: 'Jasleen'
Nov 17,2022
0 people found
this helpful
Donna-May was incredible. By far the best agent we have ever used and would personally highly recommend! She provided us with updates, followed up with all parties involved and was lovely to work with!...
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By: Chase Buchanan
Dec 09, 2022
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Dear Jasleen, Thank you for this wonderful 5* review for Donna-May. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Chase Buchanan, One of the Best??...”

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Nov 15,2022
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Kris
By: 'Matt'
Nov 15,2022
0 people found
this helpful
Chase Buchanan were by far, the greatest agency we dealt with in the 10 months we were trying to buy a house. They were super understanding, always at the end of the phone and even helped with the sale of our flat when they weren’t ...
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By: Chase Buchanan
Dec 09, 2022
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Dear Matt, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan ...

“Kris Elgar at Chase Buchanan Iselworth was am......”

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Nov 15,2022
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Kris
By: 'May'
Nov 15,2022
0 people found
this helpful
Kris Elgar at Chase Buchanan Iselworth was amazing from start to finish. He was a great communicator and really helped speed the process of buying our new home. I could not recommend this agency more....
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By: Chase Buchanan
Dec 09, 2022
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Dear May, Thank you for this wonderful 5* review for Kris. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Property Sale-Isleworth...”

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Oct 01,2022
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By: 'Victor'
Oct 01,2022
0 people found
this helpful
Chase Buchanan has recently acted on our behalf for the sale of my property. They were instrumental in successfully introducing a suitable buyer and were exemplary in ensuring the process was followed through. They were very good in communicating with us and the buyers and ...
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By: Chase Buchanan
Oct 04, 2022
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Dear Victor Thank you for your lovely 5* review! We were thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan ...

“Highly professional and very friendly. Chase ......”

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Aug 25,2022
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Kris
By: 'Colin'
Aug 25,2022
0 people found
this helpful
Highly professional and very friendly. Chase Buchanan guided me through the valuation, marketing and sale of my parents' house with outstanding expertise. Their presentation of the property sparked enormous interest on the view day which was followed by numerous offers one of which soon proceeded ...
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By: Chase Buchanan
Aug 30, 2022
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Dear Colin Thank you for your lovely review for Ricky and Kris, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan ...

“Very pleased with how Adam helped me with my ......”

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May 18,2022
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Adam
By: 'Farzad'
May 18,2022
0 people found
this helpful
Very pleased with how Adam helped me with my search for a new property, highly recommended branch and specifically the member of staff who dealed with me...
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By: Chase Buchanan
Jun 01, 2022
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Thank you Farzad, We are delighted that Adam found you a new property and really appreciate your comments and recommendation. Kind regards, Chase Buchanan ...

“Amazing Team...”

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Mar 04,2022
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Amy
By: 'Imran & Alex'
Mar 04,2022
0 people found
this helpful
excellent service, from the mortgage broker recommendations to the solicitors, couldn't have been smoother. Amy and the team were excellent. 100% recommended, made our life and purchase a positive experience...
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By: Chase Buchanan
May 05, 2022
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Dear Imran and Alex, Thank you for this wonderful 5* review for Amy. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan ...

“Professional service...”

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Feb 25,2022
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Kris
By: 'N. Ben Othman'
Feb 25,2022
0 people found
this helpful
Very friendly and professional service backed up by good negotiation skills. It didn’t take too long to sell our property after good promotion and advertising....
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By: Chase Buchanan
Feb 28, 2022
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Dear Ben, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan ...

“Absolutely fantastic...”

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Feb 16,2022
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Kris
By: 'John'
Feb 16,2022
0 people found
this helpful
Absolutely fantastic, no doubt the best Estate Agent in the area. Benefits from multi branches. Thanks to Kris and staff, with a special thanks to Amy. Very Professional throughout the entire process of selling...
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By: Chase Buchanan
Feb 28, 2022
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Dear John, Thank you for your lovely review for Kris and Amy, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan ...

“Excellent & Freindly Customer Service...”

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Nov 03,2021
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Leah
By: 'Subhash'
Nov 03,2021
0 people found
this helpful
Excellent customer service from Leah Smith and Abdul Miah. Both were always friendly, professional, efficient and highly responsive. Big thanks to Leah !! Highly recommend Chase Buchanan...
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By: Chase Buchanan
Nov 04, 2021
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Hi Subhash, Thanks so much for the 5 star review! It's lovely to hear that you had such a positive experience at Chase Buchanan, with Leah and Abdul in particular. Kind regards, Chase Buchanan ...

“Great customer service...”

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Nov 01,2021
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Leah
By: 'TW7 Landlord'
Nov 01,2021
0 people found
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I have had very good customer service from this Branch from both Abdul and Leah. A big shout out in particular for Leah who has gone the extra mile in posting a large item left at the property but has also been kind enough to ...
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By: Chase Buchanan
Nov 01, 2021
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Thank you so much for your 5 star review. It is great to here you had such a lovely experience with us, especially with both Abdul and Leah. Kind regards, Chase Buchanan ...

“Leah and Abdul were extremely professional an......”

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Oct 05,2021
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By: 'Dianne Cranmer'
Oct 05,2021
0 people found
this helpful
Leah and Abdul were extremely professional and efficient in arranging the letting for us, but also so friendly and kind in their manner. They went above and beyond to help us with providing all the necessary documents, and were in touch regularly with us throughout ...
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By: Chase Buchanan
Nov 01, 2021
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Thank you for your review Dianne. It is amazing to know you had such a great experience with us. We are very glad Leah and Abdul could make this time for you, easy and exciting. Kind regards, Chase Buchanan ...

“It was a very good experience dealing with Ch......”

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Oct 05,2021
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Leah
By: 'carla silveira'
Oct 05,2021
0 people found
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It was a very good experience dealing with Chase Bachanan! Specially Leah Smith who was very professional and patient showing me few times the property and helping me with the documentation. All great! Thank you Leah...
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By: Chase Buchanan
Nov 01, 2021
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Thank you so much Cara for your 5 star review, it's great to hear that you had a great experience with Leah in particular! Kind Regards, Chase Buchanan. ...

“Good experience in general, but Amy Guyett wa......”

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Sep 20,2021
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Amy
By: 'Alessia'
Sep 20,2021
0 people found
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Good experience in general, but Amy Guyett was AMAZING. Her communication skills are excellent and I think this is a fundamental aspect in this kind of situation. We give 5 stars mainly for her professionalism, knowledge and empathy. Thank you, Alessia & Rodrigo...
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By: Chase Buchanan
Sep 23, 2021
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Thank you Alessia and Rodrigo for your 5 star review, it's great to hear that you had an excellent experience with Amy in particular. Kind Regards, Chase Buchanan. ...

“Amy Guyett at the Isleworth office...”

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Sep 17,2021
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Amy
By: 'Tim and Amanda Holt'
Sep 17,2021
0 people found
this helpful
Amy Guyett at the Isleworth office was our sales Negotiator and we would like to express our thanks for her dedication, hard work and commitment. She was unfailingly cheerful and optimistic during some difficult times and setbacks and the eventual sale of our house was ...
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By: Chase Buchanan
Sep 23, 2021
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Many thanks Tim and Amanda for your 5 star review and recommendation. We are glad to hear that you have had such a great experience with Amy as your negotiator and the rest of the Isleworth team. Kind Regards, Chase Buchanan. ...

“Had a really positive experience with Chase B......”

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Jul 29,2021
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Leah
By: 'Kamini'
Jul 29,2021
0 people found
this helpful
Had a really positive experience with Chase Buchanan, Isleworth. Leah helped us find a rental property very quickly that met our needs whilst we are getting our house renovated. She was extremely efficient, responded to emails really quickly and went to view the property for ...
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By: Chase Buchanan
Aug 09, 2021
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Many thanks Kamini for your 5 star review and recommendation. It is great to hear that you have had a positive experience with Chase Buchanan and Leah in particular. Kind Regards, Chase Buchanan. ...

“Excellent service all round. Good advice on g......”

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Jul 27,2021
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By: 'Isleworth Landlord'
Jul 27,2021
0 people found
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Excellent service all round. Good advice on getting the property ready, good advice on letting value, excellent advertising, good and frequent updates after prospective tenant viewings. Only one week gap between outgoing and incoming tenants....
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By: Chase Buchanan
Jul 28, 2021
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Many thanks for your 5 star review! We are glad to hear that you have received good advice from the lettings team along with excellent advertising and updates. Kind Regards, Chase Buchanan ...

“Sale of Mother's Property...”

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Jul 20,2021
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Kris
By: 'Ian'
Jul 20,2021
0 people found
this helpful
From valuation to sale we had excellent service and assistance. The property was vacant so the agents took care of all viewings for us. They advised us well during the entire process they were efficient in a very difficult period given the Covid-19 pandemic....
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By: Chase Buchanan
Jul 23, 2021
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Hi Ian, Thank you very much for the 5 star review. We are glad to hear that you have had an excellent service especially throughout such a difficult time. Kind regards, Chase Buchanan ...

“Chase Buchanan is the best agent we had dealt......”

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Jul 01,2021
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Chris
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By: 'Valentina'
Jul 01,2021
0 people found
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Chase Buchanan is the best agent we had dealt with so far when it comes to finding the perfect home. They were with us from start to finish following through with calls and updates to ensure we had everything we need and were up to ...
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By: Chase Buchanan
Jul 02, 2021
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Hi Valentina, Thank you very much for the 5 star review and your kind words. It's great to hear that you found us the best agent you have dealt with in your search for a new home and that you have had such a great experience. Enjoy your new home! Kind regards, Chase Buchanan ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:42 AM 30/08/2016 by Fiona Oakley

Awards won by Chase Buchanan, Isleworth TW7 4DE



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