Mutley Plain Plymouth, Plymouth, PL4
2.9/5, 18 reviews
50% recommended
50% sales valuation accuracy
67% sales fee satisfaction
33% lettings valuation accuracy
25% lettings fee satisfaction

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“Absolute liars! Wouldn't sell through Connells again if it was ......”

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Jan 10,2018
Minithumbdown
By: 'Sara'
Jan 10,2018
5 people found
this helpful
Absolute liars! Wouldn't sell through Connells again if it was free! They rang us for update once throughout the process and lost us £4,500 because of their lies! Would strongly advise against using them. Even the manager was full of crap when he was asked about what his staff told our buyer! Our buyer was pretty disgusted with them too. Only rated them 1 star as can't rate 0. Our solicitor was stunned that they'd lied too and we were tempted to take legal action but as they'd lost us so much money on our sale we couldn't afford to. STEER CLEAR! Shower of shite!
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Latest Reviews

View all Reviews 18
18th Dec 2024
reviewed by 'Amy'
“James and Sam have been fantastic, really enthusiastic and great for getting 12 viewings booked in just three days. Both were ......”
17th Dec 2024
reviewed by 'Olivia Walker'
“Amazing service. James was so helpful throughout our property search’s, we are first time buyers so the process can ......”
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
2nd Nov 2024
reviewed by 'James'
“Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to ......”
10th Sep 2024
reviewed by 'Sinead & Chris'
“Review for Ateja Narbutaite.My husband and I are first time buyers. We saw a lovely property with connells and ......”
17th Jul 2024
reviewed by 'Grace'
“Well done, Sam and your brilliant team for your great effort and sympathetic support throughout the sale process. Really appreciate ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Connells
32 Mannamead Road
Mutley Plain,Plymouth
Devon
PL4 7AA
01752 664357

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 67% £92,000 £290,000
Lettings 33% 25% £450 £550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 0 2 3 2 3 1 2 2
Areas covered
Services offered
  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Great agents....”

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Dec 18,2024
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Sam
By: 'Amy'
Dec 18,2024
0 people found
this helpful
James and Sam have been fantastic, really enthusiastic and great for getting 12 viewings booked in just three days. Both were very helpful and optimistic, securing several offers and providing feedback promptly....
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“Amazing service. James was so helpful throu......”

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Dec 17,2024
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james
By: 'Olivia Walker'
Dec 17,2024
0 people found
this helpful
Amazing service. James was so helpful throughout our property search’s, we are first time buyers so the process can be very daunting however James was clear and understanding, make every effort to help us buy our dream home. Brilliant negotiator and absolutely so helpful, ...
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“Our experience with Connells throughout our f......”

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Nov 14,2024
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Daniel
By: 'Jack L'
Nov 14,2024
0 people found
this helpful
Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out of our first accepted offer, Connells quickly found a new property exactly to our preferences. From the date of our offer being accepted on this ...
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“Fantastic service by Connells yesterday. The ......”

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Nov 02,2024
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james
By: 'James'
Nov 02,2024
0 people found
this helpful
Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to look at investment properties...
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“Review for Ateja Narbutaite.My husband and ......”

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Sep 10,2024
Minithumbup
By: 'Sinead & Chris'
Sep 10,2024
0 people found
this helpful
Review for Ateja Narbutaite. My husband and I are first time buyers. We saw a lovely property with connells and initially spoke to Ateja to start the viewing process. Throughout the process of viewing the property, going through the processes with the solicitors etc etc. ...
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“Well done, Sam and your brilliant team...”

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Jul 17,2024
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Sam
By: 'Grace'
Jul 17,2024
0 people found
this helpful
Well done, Sam and your brilliant team for your great effort and sympathetic support throughout the sale process. Really appreciate your swift responses and chased up the solicitors for me. Now it's completed with success. Thank you. Grace...
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“Purposefully difficult and deceitful....”

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Aug 04,2023
Minithumbdown
By: 'RYAN'
Aug 04,2023
1 people found
this helpful
Purposefully difficult and deceitful. Contacted them initially to sell our property, and they came in £20,000 overvaluation compared to the 4 other estate agents that came around. We later found out they do this to secure clients and eventually tell you to lower the price. They continuously ...
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“Our experience selling our apartment in Mannamead through Connells - Mannamead - Ciaran Curley...”

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Feb 11,2023
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Ciaran
By: 'Lori'
Feb 11,2023
0 people found
this helpful
Our experience selling our apartment in Mannamead through Connells - Mannamead - Ciaran Curley As remote sellers based in Provence France , we selected Connells ' old school style' , by walking around local businesses on a visit to Plymouth , and simply asking for recommendations and information ...
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“*CONNELLS MUTLEY PLAIN*...”

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Jul 13,2021
Minithumbdown
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Ross
By: 'Chris'
Jul 13,2021
4 people found
this helpful
*CONNELLS MUTLEY PLAIN* An honest opinion based on facts to prevent you going through the stress of these inconsiderate idiot's. Since the sale I've heard lots of very similar situations so thought I'd spread the word. From day one, Ross came to the house to ...
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“The worst!...”

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Mar 17,2021
Minithumbdown
By: 'Paul'
Mar 17,2021
3 people found
this helpful
Connell's where an absolute joke, from day one when made an offer on the house Ross (sales manager) said he would have an answer within the hour. 24 hours later we heard but only because we contacted them. This continued throughout the whole buying process. They ...
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“I would like to say a massive thank you to Lacee x...”

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Feb 02,2021
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Ross
By: 'Bexs'
Feb 02,2021
0 people found
this helpful
I would like to say a massive thank you to Lacee! She has been amazing, I've emailed and called her continuously and I never felt like I was an inconvenience or hassle, she made time for me, she was patient and explained everything to me ...
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“awful......”

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Dec 05,2019
Minithumbdown
By: 'Mark'
Dec 05,2019
3 people found
this helpful
awful...bullies and pushy. dont take no for an answer. impossible to just get a simple viewing....avoid!! All about their targets, rather than customer service....
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“Absolutely rubbish...”

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May 13,2019
Minithumbdown
By: 'Mr'
May 13,2019
5 people found
this helpful
Absolutely joke, do not let your property through this agency, no help what so ever and don't think they have a clue what their doing......oh and look out for the £102 you'll be charged for paper statements “absolute joke”, they don't keep you up to ...
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Comment on agent fees
Bad bad bad, how they can charge for being so rubbish ,any problems occur and they do nothing but let you know there’s a problem.......WELL SORT IT THEN YOU CLOWNS LIKE YOU ARE PAID FOR
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“Absolute liars! Wouldn't sell through Connells again if it was ......”

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Jan 10,2018
Minithumbdown
By: 'Sara'
Jan 10,2018
5 people found
this helpful
Absolute liars! Wouldn't sell through Connells again if it was free! They rang us for update once throughout the process and lost us £4,500 because of their lies! Would strongly advise against using them. Even the manager was full of crap when he was asked about ...
read full review
Comment on agent fees
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“Jessica has recently become our property co-ordinator and I feel ......”

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Jul 25,2016
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Jessica
By: 'Treasurer'
Jul 25,2016
1 people found
this helpful
Jessica has recently become our property co-ordinator and I feel she is the best one we have dealt with. She is based at the Letting Support Centre in Cardiff. We have had a few problems and she has dealt with them quickly and efficiently, especially ...
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“On first viewing the property I knew this was the ......”

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Oct 31,2014
Minithumbdown
By: 'Mona'
Oct 31,2014
2 people found
this helpful
On first viewing the property I knew this was the flat I was looking for, so right then my partner and I paid the referencing fees for him and myself and then the tenancy agreement fee. We were then told to pick a day to ...
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“Morgage mis-advice!!! As a by to let landlord I used ......”

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Jun 20,2013
Minithumbdown
By: 'Mike'
Jun 20,2013
4 people found
this helpful
Morgage mis-advice!!! As a by to let landlord I used them to advise me on mortgages but it was so inefficient it delayed the sale for a considerable time and left me well out of pocket due to extra solicitors and building society costs. Regrettably ...
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“I am disgusted at the treatment I received, I was ......”

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Nov 05,2012
Minithumbdown
By: 'Charlier'
Nov 05,2012
4 people found
this helpful
I am disgusted at the treatment I received, I was renting a High end property and was continuely ignored and misadvised . The Maintance company thought it acceptable that the burgualr alarm was going off for 62 hours, and would not send anyone to disconnect it( the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Connells, Plymouth PL4 7AA



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