“disgusting and appalling treatment from visits to property...”
1 Star Review
Nov 03,2023
By:
'V'
Nov 03,2023
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: KT22
Sales (Prospective customer)
Postcode: KT22
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We have a listing with this company in the leatherhead branch who has been professional and friendly up to the point of customer visits to our property.
We have a carpeted flat and both the agent and the customer did not remove their shoes when ...
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“Janet has been a complete pleasure to deal wi......”
5 Star Review
Feb 06,2020
By:
'Emma'
Feb 06,2020
Services: Sales (as a Buyer)
Sold price: £323000
Would you recommend?: Yes
Postcode: KT22
Sales (as a Buyer)
Sold price: £323000
Postcode: KT22
0
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Janet has been a complete pleasure to deal with throughout a lengthy and at the end, testing, process.! I really felt Janet genuinely cared about supporting me to find a property for my parents to relocate to from the North. She demystified and jargon and ...
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5 Star Review
Oct 24,2019
By:
'Oliver'
Oct 24,2019
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: KT22
Sales (as a Buyer)
Postcode: KT22
0
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Always available to assist with additional viewings to the property and friendly and helpful throughout the purchase process. Janet was a constant point of contact and was a pleasure to deal with....
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“Everyone has been so helpful, friendly and su......”
5 Star Review
Oct 17,2019
By:
'Phoebe'
Oct 17,2019
Services: Sales (as a Buyer)
Sold price: £400000
Would you recommend?: Yes
Postcode: KT22
Sales (as a Buyer)
Sold price: £400000
Postcode: KT22
0
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Everyone has been so helpful, friendly and supportive along the way. Nothing has been too much hassle, and they have worked hard continually to get us our dream forever home. Particular thanks to Rachel and Matthew who have remained patient, proffesional and supportive throughout, and ...
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“Sale of Bookham property...”
5 Star Review
Sep 10,2019
By:
'Mike'
Sep 10,2019
Services: Sales (as a Vendor)
Sold price: £760000
Would you recommend?: Yes
Postcode: KT23
Sales (as a Vendor)
Sold price: £760000
Postcode: KT23
0
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Excellent throughout the sales process. Great communication with a straightforward and honest approach. Very easy to deal with. Professional but friendly....
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Comment on agent fees
Agreed fee structure was very reasonable
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“Professional and efficient service by the Lea......”
5 Star Review
Jul 12,2019
By:
'R'
Jul 12,2019
Services: Sales (as a Vendor)
Sold price: £695000
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Sold price: £695000
Postcode: KT22
0
people found
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Professional and efficient service by the Leatherhead GP office.
Very impressed with the viewing service and all the advice and effort they put into my Sale.
Thank you Matt, Janet, Rachael and Karen....
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“My experience is all positive. I dealt with Rachel White and Matthew Jones. I was kept in touch at all stages. They were very patient, calm and thoughtful to my needs. I would certainly recommend them to anyone moving. Kind and grateful regards...”
5 Star Review
Jul 03,2019
By:
'Sylvia'
Jul 03,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Postcode: KT22
0
people found
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My experience is all positive. I dealt with Rachel White and Matthew Jones.
I was kept in touch at all stages. They were very patient, calm and thoughtful to my needs. I would certainly recommend them to anyone moving.
Kind and grateful regards...
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5 Star Review
May 07,2019
By:
'Four'
May 07,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Postcode: KT22
1
people found
this helpful
All of the staff at Leatherhead were most supportive for the six months it took to completion, during a difficult, painful sale of my property. I couldn't have asked for a better Agent....
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Comment on agent fees
Compared to other Agents Fees, Gascoigne -Pees were good.
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“Extremely helpful and patient with us!...”
5 Star Review
Mar 13,2019
By:
'Mr&Mrs'
Mar 13,2019
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: KT21
Sales (as a Buyer)
Postcode: KT21
0
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We had a long, complicated negotiation and sale process. Janet and William were there every step of the way and we are eternally grateful for their perseverance as they helped find our dream home....
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Comment on agent fees
Good given all the efforts they put into this sale
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5 Star Review
Feb 20,2019
By:
'Clive'
Feb 20,2019
Services: Sales (as a Vendor)
Sold price: £350000
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Sold price: £350000
Postcode: KT22
0
people found
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Matthew and Rachel where really helpful and proactive in managing the sale of my fathers house. Katie Fox was also superb and managing the liaison between the conveyancing team and the estate agent. All well done and thankyou....
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Comment on agent fees
What I expected
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5 Star Review
Jan 21,2019
By:
'Victoria'
Jan 21,2019
Services: Sales (as a Vendor)
Sold price: £300000
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Sold price: £300000
Postcode: KT22
1
people found
this helpful
Would like to thank all the staff at the Leatherhead branch for the fantastic service we received in selling our property. In particular, Katie, Janet and Matthew. Katie was a huge help for us. She guided us through each step after our property was under ...
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Comment on agent fees
Very reasonable fees. And they really to put in the hard work that makes the fees acceptable.
1
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“helpful, friendly, efficient!...”
5 Star Review
Jan 04,2019
By:
'Alex'
Jan 04,2019
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: KT21
Sales (as a Buyer)
Postcode: KT21
0
people found
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Katie was most efficient and friendly throughout the whole purchase process.
The purchase despite other factors went as smooth as could possibly do.
Thank you....
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“Sale of Bookham property...”
5 Star Review
Dec 20,2018
By:
'Mike'
Dec 20,2018
Services: Sales (as a Vendor)
Sold price: £760000
Would you recommend?: Yes
Postcode: KT23
Sales (as a Vendor)
Sold price: £760000
Postcode: KT23
0
people found
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Excellent throughout the sales process. Great communication with a straightforward and honest approach. Very easy to deal with. Professional but friendly....
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Comment on agent fees
Agreed fee structure was very reasonable
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5 Star Review
Dec 19,2018
By:
'Mike'
Dec 19,2018
Services: Sales (as a Vendor)
Sold price: £590000
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Sold price: £590000
Postcode: KT22
0
people found
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Completed on house sale today. Excellent advice and service from Matt and Rachel (and Janet).
Got the house sold in a difficult market - so very pleased....
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Comment on agent fees
We had a discussion and agreed on a mutually satisfactory way forward on fees
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5 Star Review
Dec 18,2018
By:
'Rupert'
Dec 18,2018
Services: Sales (as a Vendor)
Sold price: £242500
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Sold price: £242500
Postcode: KT22
0
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Rachel managed my firm demands with tact. She progressed the sale to completion on the target date despite solicitors raising over 40 queries....
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Comment on agent fees
Reasonable
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“Excellent Buying Experience...”
5 Star Review
Dec 17,2018
By:
'Jenny'
Dec 17,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: KT22
Sales (as a Buyer)
Postcode: KT22
0
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Unusually, we knew the exact property we wanted to buy before approaching Gascoigne Pees. Once the purchase price was agreed a dedicated contact was provided, who was very helpful, but Joanne also kept in touch regularly, liaising with both sides and pushing both vendor and ...
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Comment on agent fees
We purchased rather than sold.
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“It was a very stressful chain but katie kept me smiling at the end and was my calm in the storm....”
5 Star Review
Nov 28,2018
By:
'SB'
Nov 28,2018
Services: Sales (as a Vendor)
Sold price: £1
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Sold price: £1
Postcode: KT22
0
people found
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What a stressful time it was. But Katie managed to keep
Me smiling and help me through . It was a complicated chain and the team managed to hold it together when looking shakey!...
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Comment on agent fees
Always too much ?
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5 Star Review
Nov 04,2018
By:
'BET'
Nov 04,2018
Services: Sales (as a Buyer)
Sold price: £835000
Would you recommend?: Yes
Postcode: KT22
Sales (as a Buyer)
Sold price: £835000
Postcode: KT22
0
people found
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I have had a very pleasant experience with the team at the Leather head branch who were the agents for a property I have just purchased. They were also great assistance whilst I was actively looking for properties and introduced me to properties that fitted ...
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Comment on agent fees
N/A as I was purchasing
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“Exceptional service provided by friendly professional people....”
4 Star Review
Oct 30,2018
By:
'DW'
Oct 30,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT23
Sales (as a Vendor)
Postcode: KT23
0
people found
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From the moment that we instructed Gascoigne Pees to sell our house we knew that we would not be disappointed. This has been the second time in six years that we have used their services to sell and buy our home and Janet Coulson has ...
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Comment on agent fees
As we were 'regulars' we negotiated the fees and were very happy with the fees we paid.
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“Nothing was too much trouble...”
4 Star Review
Oct 24,2018
By:
'Happy'
Oct 24,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: KT23
Sales (as a Buyer)
Postcode: KT23
0
people found
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From the first time that Janet showed us the property we went on to buy nothing was too much trouble for her. She was accommodating, flexible and amenable to our requests to view, re-view and show family members. Matthew too was efficient and helpful. I ...
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Comment on agent fees
They were on a par with other local agents.
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“Really great support during the offer to exchange period...”
5 Star Review
Sep 27,2018
By:
'BW'
Sep 27,2018
Services: Sales (as a Vendor)
Sold price: £288000
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Sold price: £288000
Postcode: KT22
0
people found
this helpful
Once we had received and accepted an offer, Janet guided me through the whole process. She was so great at providing me with updates and letting me know any time anything needed to be done or chased from my end. She really helped make the ...
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Comment on agent fees
Good value
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4 Star Review
Aug 29,2018
By:
'Shei'
Aug 29,2018
Services: Sales (as a Buyer)
Sold price: £799000
Would you recommend?: No
Postcode: KY23
Sales (as a Buyer)
Sold price: £799000
Postcode: KY23
0
people found
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Helpful staff and good communication in a quick purchase of property. Majority of staff were professional and not too gushing....
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5 Star Review
Jul 30,2018
By:
'Sandra'
Jul 30,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Postcode: KT22
0
people found
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Very nice staff to deal with and would recommend them
Even when delay in sale I was informed until resolved...
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Comment on agent fees
Average fees
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4 Star Review
Jul 01,2018
By:
'Jackie'
Jul 01,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT23
Sales (as a Vendor)
Postcode: KT23
0
people found
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We have just exchanged contracts on the sale of our house in Beales Road Bookham and have been dealt with mostly by Janet but also by Matt and Karen at Gascoigne Pees Leatherhead. This is the first time we have been through this process and ...
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Comment on agent fees
The fees seem reasonable, comparable to other estate agents.
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“Excellent service! Delighted!...”
5 Star Review
Jun 29,2018
By:
'Celia'
Jun 29,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Postcode: KT22
0
people found
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From the beginning of the whole process you have been fantastic and helpful with good advice. I appreciated the constant updating phone calls and advice from you, Janet, which were very reassuring. Matthew, thank you for helping a great deal when I was having problems ...
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Comment on agent fees
Very good rate of fees
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4 Star Review
Jun 03,2018
By:
'JB'
Jun 03,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW19
Sales (as a Vendor)
Postcode: SW19
0
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I used Gasgoine Pees to sell my parents' house. I knew my late father would have wanted to use them so it felt the right thing to do. I am very happy with please t(his) decision. The sale was straightforward from my point of ...
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Comment on agent fees
Market rate.
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5 Star Review
May 18,2018
By:
'HB'
May 18,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT23
Sales (as a Vendor)
Postcode: KT23
0
people found
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Strong attention taken to ensure the house sold, despite it being over a prolonged period. Always responsive, business like and polite....
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Comment on agent fees
Fees reasonable given the work involved.
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“Our experience of viewing and ultimately buying the property was great! Staff were friendly but not pushy. They were professional but approachable....”
5 Star Review
May 17,2018
By:
'Dancing'
May 17,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: KT23
Sales (as a Buyer)
Postcode: KT23
0
people found
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Our experience of viewing and ultimately buying the property was great! Staff were friendly but not pushy. They were professional but approachable and always had time, especially as we viewed the property 4 times before purchasing. Everything went smoothly. No stress!...
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5 Star Review
May 16,2018
By:
'Barbara'
May 16,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Postcode: KT22
0
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This should have been a very straightforward sale because there was no chain and the property was vacant but for some reason the solicitors managed to make it take weeks! This wasn't helped by the fact that both I and the buyer were abroad during ...
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“The Force Was Strong with Matthew...”
4 Star Review
May 16,2018
By:
'OllsExLeatherhead'
May 16,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT22
Sales (as a Vendor)
Postcode: KT22
0
people found
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Moving is never fun, Matthew & his colleagues at Gascoigne helped to make the process less stressful, were always helpful & friendly. I would certainly say my experience of them was very positive. I had five agents in to value my property & ultimately opted for them based ...
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Comment on agent fees
Several agents offered similar fees. I am 'happy' with the fee we agreed upon.
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