“To whom it may concern, I am writing to you ......”
1 Star Review
Jan 03,2018
By:
'Dalel'
Jan 03,2018
Branch: Birmingham, 145 Great Charles Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: B1
Branch: Birmingham, 145 Great Charles Street
Sales (as a Vendor)
Postcode: B1
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To whom it may concern,
I am writing to you to inform you that I have had the worst experience ever from Connells the estate agency located 145 great Charles street Birmingham b3 3lp.
My property was put up for sale in June 2016 by December 2016 I was told there was a cash buyer who wanted to purchase my apartment. I was very pleased with this as it would be a quick sale. The expected completion date was April 2017.
It later turned out that the buyer was not a cash buyer but needed to have a mortgage so this will take even longer in the meantime I had been paying my mortgage and bills on two apartments. (my new apartment that I brought and my old apartment I was selling through Conells) I was really upset and shocked as they did not ever contact me to tell me the buyer had changed payment and it would take longer to sell. This has had a massive detrimental affect on my finances because of Connells incompetence. I have to say the manager in connells was an absolute disgrace and a joke to the industry. He was not supportive or apologetic to me in any which way I went to speak to him to see what had happened and if there was anything he could do to help me he said it's not there fault and I would have to deal with it myself.
I had to take action and go with another estate agency called centrik property to sell my apartment.
I worked with Andrew Moore and Richard Perkins. I told them my situation and how stressed and upset I'd been over the unprofessional handling of my sale. They were absolutely amazing and so supportive of my situation and knew they had to get my apartment sold ASAP!
Within a month my apartment was sold!!
I am so grateful to centrick property estate agents 102 Colmore Row Birmingham, Andrew and Richard for all their hard work and dedication into making my life easier through this hard time I would 100 percent recommend them to everybody. they are the best estate agents I have ever come across and I will definitely be using them again and I urge everybody to use them! Thank you!!
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