0% sales valuation accuracy
100% sales fee satisfaction
Jan 02,2018
Jan 02,2018
2
people found
this helpful
this helpful
I wish I could put a negative star.
Used them for renting a property out and found them to be incompetent and very slow in replies (weeks). Do not take responsibility for their actions/mistakes, are full of excuses and quick to try and blame the client for their misleading information and mistakes. Failed to carry out check on prospective tenants and keep up to their 'service offering'. Tried to complain several times, which was not taken seriously. Told if i made a complaint it is a different 'route' and they cannot help me solve the problem. Bull*, but i went with it to try and sort it out and leave them.
Took my money regularly, that is the only thing they seem to have kept on top of. In the end, the manager was helpful and managed to sort my issues out after several months so I could leave asap. However would have been nice to not have the issues in the first place.
Terrible service. Stay far, far away.
Used them for renting a property out and found them to be incompetent and very slow in replies (weeks). Do not take responsibility for their actions/mistakes, are full of excuses and quick to try and blame the client for their misleading information and mistakes. Failed to carry out check on prospective tenants and keep up to their 'service offering'. Tried to complain several times, which was not taken seriously. Told if i made a complaint it is a different 'route' and they cannot help me solve the problem. Bull*, but i went with it to try and sort it out and leave them.
Took my money regularly, that is the only thing they seem to have kept on top of. In the end, the manager was helpful and managed to sort my issues out after several months so I could leave asap. However would have been nice to not have the issues in the first place.
Terrible service. Stay far, far away.
Comment on agent fees
Reasonable fees - if they actually did the work.
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Latest Reviews
5th May 2021
reviewed by 'Deborah'
2nd Jan 2018
reviewed by 'Disgruntled'
20th Mar 2017
reviewed by 'PSagar'
27th Oct 2014
reviewed by 'Reynolds'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £1,500,000 | £1,500,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 05,2021
May 05,2021
1
people found
this helpful
this helpful
Regan is very polite and friendly, a credit to the company she was very knowledgeable and answered every question i had nothing was to much trouble....
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Jan 02,2018
Jan 02,2018
2
people found
this helpful
this helpful
I wish I could put a negative star.
Used them for renting a property out and found them to be incompetent and very slow in replies (weeks). Do not take responsibility for their actions/mistakes, are full of excuses and quick to try and blame ...
read full review
read full review
Comment on agent fees
Reasonable fees - if they actually did the work.
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Yes
Mar 20,2017
Mar 20,2017
5
people found
this helpful
this helpful
They are the worst. They cannot do their job. Very ignorant. They have cancelled a viewing over 3 times for different properties on the day of viewing. And when I told them this is not the first time.. they had the adaucity to say atleast you ...
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Oct 27,2014
Oct 27,2014
6
people found
this helpful
this helpful
If you are thinking of buying a house don't use these cowboys. First of all i would like to point out that I did buy the property I wanted so the review is not based on anything other than the customer service(or lack of ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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