67% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Dec 22,2017
Dec 22,2017
1
people found
this helpful
this helpful
We are still waiting to exchange contracts.....since September. The biggest joke is that we were told to use their in-house solicitor who they have a 'good' relationship with.....biggest mistake! We haven't even exchanged contracts but the house next to the one we are buying went on sale 2 weeks later and they have already completed. Fox and Sons St Budeaux hardly even return my calls. They only do a sales chase on Wednesday. And they cannot even contact the solicitor as she does not answer their calls. I was told that they are not paid to chase the solicitor. Easiest £2000 they are earning from me. Still waiting for some kind of positive outcome from them. After sales service is shocking. In fact, the house we are purchasing from another estate agent, who we are not paying anything to, are the ones who have been chasing the sale of our property. Will not recommend to anyone. Deeply disappointed with the after sales.
Comment on agent fees
Part of the fed was to do an open house but nothing happened. When we had one viewing, I showed the buyer around as they did not book an appointment (buyer showed up on my doorstep).
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Jan 08, 2018
What is the name of their in house solicitor?
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Latest Reviews
21st Dec 2021
reviewed by 'Amanda Atkinson'
29th Nov 2019
reviewed by 'Stuart'
1st Feb 2019
reviewed by 'Hayley'
16th Jan 2019
reviewed by 'Fort'
22nd Dec 2017
reviewed by 'Disgusted'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 50% | £123,000 | £200,000 |
| Lettings | 100% | 99% | £550 | £550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 1 | 1 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 21,2021
Dec 21,2021
0
people found
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What an absolute pleasure to meet Abbey from the St Budeaux branch at a house viewing, she was friendly, professional, full of knowledge with every question answered in full. A great member of the team at fox & son's,...
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Nov 29,2019
Nov 29,2019
0
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Rebecca has listed our flat for rent and found a highly suitable tenant within a short period of time.
Very pleased with the correspondence, professional approach and friendly service.
I'm so pleased that I'm definitely going back to Fox & Sons and highly recommend !...
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Feb 01,2019
Feb 01,2019
0
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I have recently purchased and sold with this agent and couldn't ask for anything more from them. Thank you to Andy & team for all your support with my sale and purchase even when up against problems out of your control someone was always on hand ...
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Jan 16,2019
Jan 16,2019
0
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This office is impossilble to deal with. They never answer emails and there is never any follow up when telephoning the staff. Money is still owed to us and have had to resort to extreme measures to recover money owed to us for a cancelled ...
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Comment on agent fees
EPC overpriced.
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Dec 22,2017
Dec 22,2017
1
people found
this helpful
this helpful
We are still waiting to exchange contracts.....since September. The biggest joke is that we were told to use their in-house solicitor who they have a 'good' relationship with.....biggest mistake! We haven't even exchanged contracts but the house next to the one we are ...
read full review
read full review
Comment on agent fees
Part of the fed was to do an open house but nothing happened. When we had one viewing, I showed the buyer around as they did not book an appointment (buyer showed up on my doorstep).
Was this helpful?
Yes
Yes
Jan 08, 2018
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What is the name of their in house solicitor? ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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