0% lettings valuation accuracy
17% lettings fee satisfaction
Dec 21,2017
Dec 21,2017
3
people found
this helpful
this helpful
STAY AWAY FROM THIS AGENCY. Moved in a month ago to an apparent (Fully furnished Refub apartment)
Not too sure what the selling point was. We walked in on our first day. To look at was great. We pointed out that the mattresses provided were completely dead. The agent Nick was very enthusiastic telling my wife and i that they are fine and have been dry cleaned? Not too sure how a dry cleaned spring mattress works.
So we moved in, the agent left.
Straight in the kitchen. Fridge stunk of old food and mould. The cupboards had dust and spiders behind them. Oh and also were not moved with the new carpet to replace. They simply cut around the cupboard for ease.
The pump in the brand new toilet broke without even being used. The hot water even to today is a race against time to shower ot wash the dishes even tho we have set hot water to be on the whole day.
The electric heater have a mind of there own when they decide to work.
Freezer leaking.
Washing machine had black mould inside the seal. This took them 3 weeks to replace a seal then broke it. Then took a further few days to replace.
Windows are not sealed correctly.
There is a huge list of things i can keep adding. If you are looking to rent from this company. I would advise to stay away. They defer or ignore calls and emails unless you really kick up a fuss then try to be rude back to you on the phone. I thought the customer is always right? Clearly not.
Work has been carried out but only because iv had to make numerous calls out of anger or making a trip to the office.
Fast to take your money and send invoices for rent but take there sweet time to make sure you have a pleasant stay in there properties.
Just be aware of the property. Be that 'Tyre Kicker' customer. make sure everything works before moving in or it will cause you a lot of stress and aggro
Not too sure what the selling point was. We walked in on our first day. To look at was great. We pointed out that the mattresses provided were completely dead. The agent Nick was very enthusiastic telling my wife and i that they are fine and have been dry cleaned? Not too sure how a dry cleaned spring mattress works.
So we moved in, the agent left.
Straight in the kitchen. Fridge stunk of old food and mould. The cupboards had dust and spiders behind them. Oh and also were not moved with the new carpet to replace. They simply cut around the cupboard for ease.
The pump in the brand new toilet broke without even being used. The hot water even to today is a race against time to shower ot wash the dishes even tho we have set hot water to be on the whole day.
The electric heater have a mind of there own when they decide to work.
Freezer leaking.
Washing machine had black mould inside the seal. This took them 3 weeks to replace a seal then broke it. Then took a further few days to replace.
Windows are not sealed correctly.
There is a huge list of things i can keep adding. If you are looking to rent from this company. I would advise to stay away. They defer or ignore calls and emails unless you really kick up a fuss then try to be rude back to you on the phone. I thought the customer is always right? Clearly not.
Work has been carried out but only because iv had to make numerous calls out of anger or making a trip to the office.
Fast to take your money and send invoices for rent but take there sweet time to make sure you have a pleasant stay in there properties.
Just be aware of the property. Be that 'Tyre Kicker' customer. make sure everything works before moving in or it will cause you a lot of stress and aggro
Comment on agent fees
Agent fees are cheeky. They own there own properties. So theyll negotiate a fee from the promoted sale online. then bring that payment back through fees
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Latest Reviews
5th Sep 2023
reviewed by 'Nicoll'
21st Dec 2017
reviewed by 'Sukhvir'
15th Oct 2017
reviewed by 'Ler'
2nd Dec 2016
reviewed by 'Speedbird'
24th Nov 2016
reviewed by 'Marco'
Opening Hours
Address
One Rent
Avery House Brunel Place Station Way
Crawley
West Sussex
RH10 1JB
01293 612950
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 17% | £850 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 05,2023
Sep 05,2023
0
people found
this helpful
this helpful
Horrendous agency . Stay away . You will not get your deposit back . Moved into the property in shocking state and left in a far better off state when moving out. Refused refund and hold retentions. Management are vulgar and used abusive language. Honestly don't even deserve ...
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Dec 21,2017
Dec 21,2017
3
people found
this helpful
this helpful
STAY AWAY FROM THIS AGENCY. Moved in a month ago to an apparent (Fully furnished Refub apartment)
Not too sure what the selling point was. We walked in on our first day. To look at was great. We pointed out that the mattresses provided were ...
read full review
read full review
Comment on agent fees
Agent fees are cheeky. They own there own properties. So theyll negotiate a fee from the promoted sale online. then bring that payment back through fees
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Oct 15,2017
Oct 15,2017
2
people found
this helpful
this helpful
Stay away!!! Worst agency ever! Happy to get half of your deposit back and very expensive fees!
They will never do anything in your favour!
You will be just good to pay!...
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Dec 02,2016
Dec 02,2016
4
people found
this helpful
this helpful
Please avoid this company at all costs. Their fees are through the roof and you'll be lucky to get half of your deposit back once they've done with you. You'll be looking at £350 minimum just to move in and out of a house in contract ...
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Nov 24,2016
Nov 24,2016
5
people found
this helpful
this helpful
Worst company i never seen, they made unauthorised payment from my debit card, just a waste of money stay away....
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Nov 06, 2020
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(1)
Hi Marco,
A big thank you for your review, as I was just about the make a reservation for a one month stay, as they advertise short stay accommodation.
Will be looking somewhere else instead. ...
Oct 06,2014
Oct 06,2014
13
people found
this helpful
this helpful
DO NOT USE¢â‚¬Â¦¢â‚¬Â¦ DO NOT USE ¢â‚¬Â¦¢â‚¬Â¦ DO NOT USE
A completely unprofessional, insensitive and conceited group of people right from the initial contact where we were told ¢â‚¬Å“You'll be lucky¢â‚¬Â to get a place, to the abruptness and ignorance of the receptionist.
The initial shock ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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