“Unprofessional and rude, chasing email of invoice and photos for ......”
1 Star Review
Dec 16,2017
By:
'Calm'
Dec 16,2017
Branch: Leicester, Jay House, 88-90 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE2
Branch: Leicester, Jay House, 88-90 London Road
Lettings (as a Tenant)
Postcode: LE2
3
people found
this helpful
Unprofessional and rude, chasing email of invoice and photos for monies stopped from deposit. Fobbed off, for weeks, always told need to ring back to speak to right person, even spoke to Mr Parmar who called me My Dear, didn't know anything, wasn't willing to try and was patronising. On the last phone call a young man answered who quote listened unquote to me explain why I was phoning again, he went off to speak to someone and came back and asked me to explain again, when I said he wasn't listening, he openly admitted he hadn't been and that he would consider himself told off, when I told him he was unprofessional and poor representative of the company he said he was only answering the phone, he told me I would have to oh one back I said they were inefficient and he told me to calm down my dear again, patronising, he said he would tell them how I felt.... absolute farce, the tenancy deposit scheme have to be contacted within 3 months of end of contract date so Parmars can fob you off until then, overseas students no chance STEER CLEAR.
Comment on agent fees
Bad
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