0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Dec 12,2017
Dec 12,2017
5
people found
this helpful
this helpful
Will never deal with these agents again
Were supposed to arrange cleaning before we moved in. Cleaner never turned up and we had to do it ourselves (4 hours!)
Didn't even check the property before we moved in.
Got shirty with me over issues with an oven to be replaced getting sent back when it turned out the electrics were illegal, Currys wouldn't fit it and I was unable to get hold of the agents about what to do.
I asked for them to give me a firm commitment on the amount of the checkout fee and was told by email it would be £75 but when it came to it I was charged £100. When I disputed it they said it wasn't their problem (it was just an estimate and between me and the clerk THEY arranged!!) and basically pressured me to give up on the £25 because there was no money in it for them to chase it and they didn't want to spend any more time on it. In the end I decided it was worth taking the hit to tell them how I felt and because I was sick of having to deal with them
Were supposed to arrange cleaning before we moved in. Cleaner never turned up and we had to do it ourselves (4 hours!)
Didn't even check the property before we moved in.
Got shirty with me over issues with an oven to be replaced getting sent back when it turned out the electrics were illegal, Currys wouldn't fit it and I was unable to get hold of the agents about what to do.
I asked for them to give me a firm commitment on the amount of the checkout fee and was told by email it would be £75 but when it came to it I was charged £100. When I disputed it they said it wasn't their problem (it was just an estimate and between me and the clerk THEY arranged!!) and basically pressured me to give up on the £25 because there was no money in it for them to chase it and they didn't want to spend any more time on it. In the end I decided it was worth taking the hit to tell them how I felt and because I was sick of having to deal with them
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 12,2017
Dec 12,2017
5
people found
this helpful
this helpful
Will never deal with these agents again
Were supposed to arrange cleaning before we moved in. Cleaner never turned up and we had to do it ourselves (4 hours!)
Didn't even check the property before we moved in.
Got shirty with me over issues with an ...
read full review
read full review
Comment on agent fees
See above
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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