100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Dec 09,2017
Dec 09,2017
3
people found
this helpful
this helpful
We are currently renting a property from this agent, and I would never recommend this agency to anyone. They are an absolute disgrace of a company. They let out this house, even though it is in a disgraceful state and have simply ignored all the issues. The house should have been deep cleaned after the previous tenants left, but it obviously hadn't. The oven and extractor fan were both filthy; the wheelie bins were full of rubbish which had been lying there for month and here was food in the paper recycling bin, unbagged dirty nappies in the container bin and so on; there were bits of jigsaw, children's toys, clothes etc down the back of couches and underneath them; dirty nappies and sanitary towels in the upstairs bathroom; the washing machine was black with mould; a dog's bone under the beg in the master bedroom; the en suite toilet was dirty; the mattresses on the beds were filthy and the one in my daughter's room covered in dog hair and too many other issues to list here. We contacted them straight away and they said they'd get back to us, which they didn't. The next day, m y husband called again and was asked to email in photos which he duly did. No response. He phoned again to be told Scott was out the office and would get back to him. He eventually did and said he would have a manager visit the house. Still waiting! I have had to clean up so much filth to make this livable as our own home is currently being ripped apart by builders due to a leak causing massive damage. I have used two pack of Oven Pride on the oven shelves, plus two steel scourers and they are still caked in burnt on grease. I am stressed to bits living in this house and feel like suing Countrywide. I would have left this review with no stars if that was possible.
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Latest Reviews
1st Sep 2020
reviewed by 'Naseem'
12th May 2018
reviewed by 'Jim'
9th Dec 2017
reviewed by 'Angry'
14th Apr 2017
reviewed by 'Lauree'
27th Feb 2017
reviewed by 'TRAI'
Opening Hours
Address
Countrywide Scotland
29 Cadzow Street
Hamilton
South Lanarkshire
ML3 6EE
01698 507261
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £176,000 | £176,000 |
| Lettings | 0% | 0% | £400 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 4 | 3 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 11,2020
Sep 11,2020
0
people found
this helpful
this helpful
The Team at Countrywide Hamilton sold our property within 7 days. The level of service and professionalism from the whole team was exemplary. We would not hesitate in recommending them to anyone who is thinking of selling their home. Special thanks to Nicole, Kirsten and Vikki ...
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Sep 01,2020
Sep 01,2020
0
people found
this helpful
this helpful
Nicole, Paige and all the team at Countrywide Hamilton were amazing with the sale of my home. Everyone was extremely helpful and couldn't have asked for a better team to help me out. I would highly recommend them nothing was too much trouble I could ...
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May 12,2018
May 12,2018
0
people found
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The introductory meeting was clear and friendly and the follow on first class. They set up 6 viewings in the first day and had an acceptable offer within 2 days. Great result! We were kept informed at all stages by phone, text and email....
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Comment on agent fees
Very pleased with the reasonable fees
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Dec 09,2017
Dec 09,2017
3
people found
this helpful
this helpful
We are currently renting a property from this agent, and I would never recommend this agency to anyone. They are an absolute disgrace of a company. They let out this house, even though it is in a disgraceful state and have simply ignored all the ...
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Apr 14,2017
Apr 14,2017
1
people found
this helpful
this helpful
Reported leak February has not been fixed. Hole in roof, reported. Roof fell in on finances head. Still no contact...
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Comment on agent fees
Bad
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Feb 27,2017
Feb 27,2017
0
people found
this helpful
this helpful
Absolute disgusted with this agency. Did not clean and make house habitable. And not happy with service been waiting weeks for repairs and still not done....
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Comment on agent fees
Bad agency
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Sep 10,2015
Sep 10,2015
3
people found
this helpful
this helpful
Good evening,
Worst letting agents we´ve ever come across: rude, dishonest and incompetent staff at the Glasgow and Hamilton branch.
We rented a fully furnished house, we were reassured all repairs had been carried out before signing the lease but unfortunately, it was all ...
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Apr 06, 2016
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(1)
Do not expect to get your deposit back. Check and see who the owner is on tenancy. If its a Mr or Mrs McAllister then im afraid you have been scammed. They own the letting agency so theres a conflict of interest there imo. They have a 100% dispute record for the deposit scheme as far as I can tell through my investigations. Meaning no matter how good you leave the property they will raise a dispute in the hope you do not understand the complicated deposit dispute scheme process. They will then f ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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