100% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Dec 02,2017
Dec 02,2017
1
people found
this helpful
this helpful
I rented an apartment through Latymers in Hammersmith which I was assured would be professionally cleaned prior to my move in. When we arrived we found the kitchen caked in black grease, the carpets filthy and the bathroom filled with black mould, I also had to rebuild the pipes under the kitchen sink at move in as they leaked heavily. It took four weeks to obtain the check-in inventory, which when presented to me was a copy of the previous tenant's report from 2012 which had some scruffy handwritten notes over the top. At the same time I was chasing a certificate as proof of my deposit being protected which was difficult to obtain from the office. To rectify the situation they sent the inventory clerk back to re-visit, where I was called a 'spoiled millenial' for asking for a full, up-to-date and professionally written inventory as well as photo evidence of the damages in the flat.
At move out I had to continue to chase up my check-out inventory report and repeatedly phone to ensure my deposit was sent. Initially they attempted to charge me to clean to flat despite the horrendous condition I received it in but after a slightly heated phone call, this charge was removed. I received my deposit back minus a considerable charge for the inventory.
I would also like to point out that the agency has no membership of NAEA, ARLA, NFOPP, Guild of Property Professionals or any other serious governing body to make complaining about their lack of professionalism extremely difficult.
At move out I had to continue to chase up my check-out inventory report and repeatedly phone to ensure my deposit was sent. Initially they attempted to charge me to clean to flat despite the horrendous condition I received it in but after a slightly heated phone call, this charge was removed. I received my deposit back minus a considerable charge for the inventory.
I would also like to point out that the agency has no membership of NAEA, ARLA, NFOPP, Guild of Property Professionals or any other serious governing body to make complaining about their lack of professionalism extremely difficult.
Comment on agent fees
The one redeeming factor is the lack of agency fees, however I would recommend keeping an extremely close eye on your deposit
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Latest Reviews
8th Feb 2023
reviewed by 'Luca'
2nd Dec 2017
reviewed by 'Latymer'
29th Feb 2012
reviewed by 'M'
13th Feb 2012
reviewed by 'Nicole'
12th Aug 2011
reviewed by 'nothappy154'
Opening Hours
Address
Latymers Ltd.
154 Hammersmith Road
Hammersmith,London
Greater London
W6 7JP
0208 741 2233
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,690 | £1,690 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 3 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 08,2023
Feb 08,2023
0
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When moving in to a rented flat, Latymers had failed to identify that Goodlord (the service to whom they delegate the work which they are too lazy to do) had lost some of the rent money, almost preventing us from moving in (having rented a ...
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Dec 02,2017
Dec 02,2017
1
people found
this helpful
this helpful
I rented an apartment through Latymers in Hammersmith which I was assured would be professionally cleaned prior to my move in. When we arrived we found the kitchen caked in black grease, the carpets filthy and the bathroom filled with black mould, I also had ...
read full review
read full review
Comment on agent fees
The one redeeming factor is the lack of agency fees, however I would recommend keeping an extremely close eye on your deposit
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Nov 15,2016
Nov 15,2016
6
people found
this helpful
this helpful
Very unprofessional agents. Everything has to go through excessive arguments. They don't do any work required, they don't respect privacy when you give the notice that you're moving out, forcing you to accept visits whenever they want, including Saturday mornings. They will try to charge ...
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Oct 07, 2017
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(1)
Latymers have a dedicated property management team who work tirelessly to ensure that any issues raised are resolved as efficiently and effectively as possible. The suggestion that Latymers did not do any work required is simply false. No query raised was not addressed promptly and in this case particular care was taken to ensure that the best possible outcome was achieved on behalf of the tenants.
Whilst we do our upmost to respect every tenant's privacy, the nature of the business dictates ...
Feb 29,2012
Feb 29,2012
0
people found
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I received a call from Alan two days after giving Latymers the instructions saying that he got me the full asking price from a cash buyer who deposited £10,000 in their clients account. The exchange took place after weeks and whole deal was completed on the ...
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Feb 13,2012
Feb 13,2012
0
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Excellent service from a very professional team. Thank you Carmel and Alan for making the two years I lived in Windsor Way very comfortable and enjoyable. I would definitely recommend the whole team at Latymers....
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Aug 12,2011
Aug 12,2011
2
people found
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I rented a flat from them some years ago. When I moved out, they took more than half of my deposit. Even though the flat was left spotless (the independent checkout lady was very happy with it), they claimed they needed to professionally clean it, ...
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Aug 23, 2012
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That could not be true, we have a very strict policy when dealing with tenant's deposits and we always use independent accredited inventory clerks and fully protect all our tenants's deposits with mydeposits.co.uk. If you've had any issue with your deposit, I will be happy to resurrect your file no matter how old it is and review the inventory and the reports produced by the clerk and put it before an arbitrator to reach a fair conclusion to all parties. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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