79% lettings valuation accuracy
88% lettings fee satisfaction
Dec 01,2017
Dec 01,2017
1
people found
this helpful
this helpful
I only have one word to describe the service that Elena has been giving me as my Property Manager........
That word is EXEMPLARY
Not a word I use much if at all in my every day e mail communication !
An absolute pleasure to deal with , nothing is too much bother , attention to detail is without question and all done with a lovely tone and sense of humour.
That word is EXEMPLARY
Not a word I use much if at all in my every day e mail communication !
An absolute pleasure to deal with , nothing is too much bother , attention to detail is without question and all done with a lovely tone and sense of humour.
Comment on agent fees
Very Fair !
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Latest Reviews
20th Sep 2019
reviewed by 'Sam'
7th Sep 2018
reviewed by 'RJFG'
22nd Aug 2018
reviewed by 'David'
27th Jun 2018
reviewed by 'Debs'
19th Jun 2018
reviewed by 'Old'
Opening Hours
Address
The Happy Tenant Company
781 Finchley Road
London
Greater London
NW11 8DN
02033849923
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 79% | 88% | £850 | £2,652 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 32 | 8 | 15 | 3 | 0 | 0 | 0 | 0 | 2 | 2 |
Areas covered
- da
- Within the M25
- sw
- nw
- tw
- n
- ub
- e
- wd
- rm
- kt
- ig
- sm
- ha
- cr
- wc
- br
- ec
- cm
- se
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Feb 05,2021
Feb 05,2021
1
people found
this helpful
this helpful
I have had an awful experience with this company - consistently overcharged for maintenance work and poor communication. When getting a new boiler their quote was £1000 more than one I found in a matter on minutes online. I consistently find this with fees for safety ...
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Sep 20,2019
Sep 20,2019
0
people found
this helpful
this helpful
The Happy Tenant Company has been a pleasure to deal with for the last couple of years and has provided an excellent service.
Chris Stavrou is efficient and reliable and will certainly continue to get our business....
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Sep 07,2018
Sep 07,2018
3
people found
this helpful
this helpful
Never has a company been less aptly named. Terrible comms through a three year tenancy and now, more than a month after moving out, they're not responding to any emails regarding the return of my deposit. My landlord and his maintenance guys were lovely, but ...
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Comment on agent fees
Can't I was the tenant not the landlord.
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Sep 18, 2018
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(1)
The Happy Tenant Company encourage all feedback as we are always looking at ways to improve our service. In this instance, we are sincerely sorry you feel this way. Would you mind letting us know your name and the property address where you renting so we can investigate and come back to you? Alternatively, you can email this information to [email protected] ...
Aug 22,2018
Aug 22,2018
0
people found
this helpful
this helpful
I rented a property for two years and found Happy Tenant's Dione Campbell helpful and responsive to all requests, resulting a trouble-free tenancy from start to finish....
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Comment on agent fees
Good
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Aug 23, 2018
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(1)
Thank you very much for the feedback! We are glad that you have had a good experience and wish you well in your new home! ...
Jun 19,2018
Jun 19,2018
0
people found
this helpful
this helpful
Happy Tenant have managed a property for me for the past two years and I have been extremely happy with their service. All problems are dealt with quickly and efficiently so my tenants have also been very happy and I do not feel I am ...
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Comment on agent fees
Acceptable fees.
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Jun 08,2018
Jun 08,2018
0
people found
this helpful
this helpful
I have been a tenant in a property managed by Happy Tenant Company for two years. They have been a fantastic mgmt company to deal with. Any issue I have raised has been dealt with quickly and professionally. I would not hesitate to recommend them....
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Jun 01,2018
Jun 01,2018
0
people found
this helpful
this helpful
Resided in a property under Happy Tenant and Cordelias management for 1 year. Any works or issues that we had were carried out quickly and efficiently, and any recurring issues were dealt with too. An issue with the boiler over xmas was not ideal but still ...
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Comment on agent fees
Fee's were competitive
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May 16,2018
May 16,2018
0
people found
this helpful
this helpful
Elena manages two of our properties, and she is always very responsive and proactive. She keeps us informed of all issues relating to the properties. She is very easy to deal with, and maintains a good relationship with our tenants....
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Apr 23,2018
Apr 23,2018
0
people found
this helpful
this helpful
Hi All,
First of all I must admit, Happy tenant company has a great team of people who are dynamic , reliable and supportive agents. My property manager is Dione and I really liked the assistance provided by her and I can recommend happy tenant and ...
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Comment on agent fees
Agent fee is nominal.
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Apr 19,2018
Apr 19,2018
0
people found
this helpful
this helpful
I am very happy I hired Happy Tenant Company two years ago. Happy Tenant Company has an amazing staff that is not only very personable but very supporting indeed. They have helped me throughout all my property issues. Specifically Harish is extremely organized, and quick ...
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Comment on agent fees
Harish is a very supportive, timely, organized, professional and friendly Happy Tenant employee and so far I can only say good things about him!
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Apr 18,2018
Apr 18,2018
0
people found
this helpful
this helpful
The Happy Tenant Company is the only management agent I have used because they have made my life as a landlord so much easier. Three aspects to highlight. First, property and tenant management is well executed. Second, the Lettings service is cost efficient. Third, the ...
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Feb 21,2018
Feb 21,2018
0
people found
this helpful
this helpful
Elena is very helpful and prompt with respect to tenants queries
I highly recommend Elena and Happy Tenant Company to tenants...
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Comment on agent fees
N/A
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Dec 07,2017
Dec 07,2017
1
people found
this helpful
this helpful
Selda is efficient and proactive. She makes sure both the tenant and landlord are looked after and she responds efficiently to correspondence. She stays on top of all the different requests and problems....
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Comment on agent fees
Agent's fees are competitive.
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Dec 04,2017
Dec 04,2017
1
people found
this helpful
this helpful
Since last August Selda has been managing my property.
She is a very attentive and hard working property manager. Selda keeps me constantly updated on the property's situation and is prompt to reply to all my questions and emails. Helpful in resolving and guiding me ...
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Comment on agent fees
Caring and efficient, pleasure to work with!
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Dec 01,2017
Dec 01,2017
1
people found
this helpful
this helpful
I only have one word to describe the service that Elena has been giving me as my Property Manager........
That word is EXEMPLARY
Not a word I use much if at all in my every day e mail communication !
An absolute pleasure to deal with , ...
read full review
read full review
Comment on agent fees
Very Fair !
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Yes
Nov 24,2017
Nov 24,2017
1
people found
this helpful
this helpful
As an overseas landlord I simply have to use a property manager. However, having Cordelia's professional assistance has made this significantly smoother and easier than I would have imagined beforehand. Cordelia is extremely attentive, shows her initiative well and I welcome her suggestions on any ...
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Dec 06, 2017
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Thank you Ben! It has been a pleasure to have you as our Landlord also! ...
Nov 23,2017
Nov 23,2017
2
people found
this helpful
this helpful
I'm very impressed with THTC - once you have experienced their service and understand the work (and more importantly stress) they take off landlords, you won't go back.
Cordelia manages all our properties and is excellent - commercial, highly efficient, and responsive....
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Comment on agent fees
They represent good value
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Oct 05,2017
Oct 05,2017
3
people found
this helpful
this helpful
After switching from a traditional estate agent to The Happy Tenant to let our 1 bed flat in London Bridge for the past year I have been very impressed with how efficiently they have managed the letting and all issues that have arisen. They have always ...
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Comment on agent fees
Reasonable.
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Sep 25,2017
Sep 25,2017
2
people found
this helpful
this helpful
Charming and helpful people. First class service.
They completely took away all of the stress usually
experienced i in letting a property....
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Comment on agent fees
good
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Aug 23,2017
Aug 23,2017
2
people found
this helpful
this helpful
I have now been using The Happy Tenant Company for over a year and I am delighted to note that I have happy tenants. My properties are looked after by Cordelia Makowski who has built up a good relationship with each tenant which in turn ...
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Comment on agent fees
The fees charged are reasonable and more than competitive with other managing agents I have enquired of
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Apr 25,2017
Apr 25,2017
2
people found
this helpful
this helpful
I must say that I am very happy doing business with you guys. The Happy Tenant Company proved to us on several occasions that they are reliable, efficient and professional to deal with. However, I would like to say that Mr. Chris Stavrou Is the ...
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Comment on agent fees
Very Good
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Apr 17,2017
Apr 17,2017
2
people found
this helpful
this helpful
We have used the Happy Tenant Company for over two years. During this time they have very efficiently handled the rental of our property, taking away the hassle and stress of doing so ourselves.
They only contact us when there is a problem and on ...
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Comment on agent fees
Very fair
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Mar 30,2017
Mar 30,2017
10
people found
this helpful
this helpful
I was with Happy Tenant for only 6 months of my years membership, 5 months out of 6 the tenants failed to pay rent on time and Happy Tenant failed to notice every month, only checking with the tenants after I chased them. At one point I waited ...
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Mar 03,2017
Mar 03,2017
4
people found
this helpful
this helpful
Excellent service in finding a tenant and resolving any problems with the tenancy. Always helpful, particularly when first letting a property. Richard...
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Comment on agent fees
Fee acceptable for the first year, but feel that it should reflect the lower level of service required in the second and subsequent years with the same tenant in residence,
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Feb 27,2017
Feb 27,2017
2
people found
this helpful
this helpful
I was recommended to The Happy Tenant Company some two years ago after a very bad experience with one of the leading property management companies in London.
I can only praise their unique quality of services.
They are very friendly,very efficient and importantly extremely ...
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Comment on agent fees
The agents fees are very fair. It must be noted that they have a unique system that minimises any maintenance costs that may be required.
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Feb 15,2017
Feb 15,2017
2
people found
this helpful
this helpful
Our experience with Dione was excellent. She responded to our emails promptly and always returned phone calls. We highly recommend The Happy Tenant Company. They are wonderful....
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Feb 02,2017
Feb 02,2017
2
people found
this helpful
this helpful
I am very impressed with the way Dione Campbell manages my property. I had 2 issues in my flat since I moved in, and she was always there by email / phone to help us and to sort out the problems, causing minimal stress to myself - ...
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Comment on agent fees
all good
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Feb 15, 2017
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(1)
Hi Ruben, thank you very much for your review. We are extremely glad to hear that you are enjoying your Happy Tenant experience. Long may it continue! ...
Dec 08,2016
Dec 08,2016
4
people found
this helpful
this helpful
Jo Millar was the person that answered my first call. I was very tentative and unsure. She was welcoming and understanding. Her friendliness put me immediately at ease and I felt I could trust her.
In a warm and professional way she set me up ...
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Nov 21,2016
Nov 21,2016
3
people found
this helpful
this helpful
As a tenant, I had to deal with them for 3 years. I wish I read something like the experience I had with them
The happy tenant summarizes everything that is wrong with estate agents in London:
- impossible to join,
- takes ages to repair ...
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Nov 23, 2016
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(1)
Dear Tenant, Firstly, please accept our apologies. It is our goal to provide the best possible level of service to our tenants, and in this instance that service has fallen below our and your expectations. We hope that we are able to reach an acceptable understanding with your current query and hopefully restore some faith in your relationship with Happy Tenant on your departure. ...
Nov 11,2016
Nov 11,2016
2
people found
this helpful
this helpful
Eliza is always frendly, warm and helpful. Since moving into our flat last March we have experienced several issues, but Eliza always provides a service that goes above and beyond to sort the problem! It's always a pleasure talking to her....
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Comment on agent fees
I'm a Tenant so don't pay agent fees
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Nov 11, 2016
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(1)
Dear Kristy, thank you so much for your warm words! It is always a pleasure talking to you and our Landlords are very lucky to have you as their tenant! ...
Dione
(11)
Jo
(5)
Elena
(5)
Cordelia
(4)
Harish
(2)
Selda
(2)
Chris
(2)
Magdalena
(0)
Nikesh
(0)
Adam
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 3:05 PM 01/11/2017 by allAgents
