Benham and Reeves Residential Lettings
Hyde Park, London, W2
3.9/5, 11 reviews
73% recommended
100% lettings valuation accuracy
60% lettings fee satisfaction

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“Di did an excellent job in the handing over phase ......”

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Nov 27,2017
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Di
By: 'Marc'
Nov 27,2017
0 people found
this helpful
Di did an excellent job in the handing over phase of our new apartment and in sourcing for a tenant. He kept us updated during the search for a tenant which is much appreciated by us. Di's commitment to his work and his high standard of service is symptomatic of the work ethics of Benham & Reeves as a firm. We would definitely recommend Benham & Reeves to anyone needing lettings and management services for their London property.
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By: Marc von Grundherr
Feb 07, 2018
Thanks Marc for your positive and helpful feedback. Di was only too happy to assist and we are glad you had the benefit of his wisdom and enthusiasm in equal measure. Best regards, Marc von Grundherr, Director

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Latest Reviews

View all Reviews 11
19th May 2020
reviewed by 'Soeren'
“Haven't gotten back my deposit two months after moving out. Everything at the checkout was fine, I paid and showed ......”
10th Oct 2018
reviewed by 'Christine'
“AVOID!!! AVOID!! AVOID!!! This agency fraud us. We found an apartment in Notting Hill, transferred the deposit and the first ......”
22nd May 2018
reviewed by 'Rebecka'
“After being in contact with several other real estate agent we finally got contact with Di at Benham & Reeves. He ......”
27th Nov 2017
reviewed by 'Marc'
“Di did an excellent job in the handing over phase of our new apartment and in sourcing for a tenant. ......”
16th Jun 2014
reviewed by 'Pablo'
“Be aware with this Agency, they only cares for get the deposit and they did not care about the issues ......”
17th Jun 2013
reviewed by 'Peter'
“I am very pleased with the assistance I received from Benham & Reeves Lettings in Hyde Park. The agency staff are ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Benham and Reeves Residential Lettings
32A Sussex PlaceHyde Park
City of Westminster,London
Greater London
W2 2TH
020 3468 2008

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 60% £1,200 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 2 3 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Haven't gotten back my deposit two months aft......”

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May 19,2020
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By: 'Soeren'
May 19,2020
0 people found
this helpful
Haven't gotten back my deposit two months after moving out. Everything at the checkout was fine, I paid and showed evidence of bills, and I was told that there is no problem with the flat, but I am still waiting for the deposit. What makes ...
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“AVOID!!!!!...”

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Oct 10,2018
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By: 'Christine'
Oct 10,2018
8 people found
this helpful
AVOID!!! AVOID!! AVOID!!! This agency fraud us. We found an apartment in Notting Hill, transferred the deposit and the first month of rent. Two days before the moving in date the agent Sam called us and told us that the old tenant does not want ...
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“Best real estate...”

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May 22,2018
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Di
By: 'Rebecka'
May 22,2018
0 people found
this helpful
After being in contact with several other real estate agent we finally got contact with Di at Benham & Reeves. He is absolutely the best one out there and will make sure to find you the best place within your budget. Would recommend him to all ...
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Comment on agent fees
Good
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By: Marc von Grundherr
Jul 02, 2018
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Thanks Rebecka, we are glad you got the service you expected and that Di from our Hyde Park branch was able to assist you with your property search. Wish you all the best with your tenancy. Regards, Marc von Grundherr, Director ...

“Di did an excellent job in the handing over phase ......”

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Nov 27,2017
Minithumbup
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Di
By: 'Marc'
Nov 27,2017
0 people found
this helpful
Di did an excellent job in the handing over phase of our new apartment and in sourcing for a tenant. He kept us updated during the search for a tenant which is much appreciated by us. Di's commitment to his work and his high standard ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Marc von Grundherr
Feb 07, 2018
View all comments (1)
Thanks Marc for your positive and helpful feedback. Di was only too happy to assist and we are glad you had the benefit of his wisdom and enthusiasm in equal measure. Best regards, Marc von Grundherr, Director ...

“Be aware with this Agency, they only cares for get ......”

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Jun 16,2014
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By: 'Pablo'
Jun 16,2014
1 people found
this helpful
Be aware with this Agency, they only cares for get the deposit and they did not care about the issues with the flat. In addition to, attention with the contracts and conditions, they always stolen money from your deposit. In my case they stolen 60 GBP ...
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By: SPrasad
Aug 04, 2014
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Hi Pablo, I believe we gave you a satisfactory response on the 16th June with supporting evidence concerning the return of your deposit as I have a copy of your email response to us stating “Ok Thank you. I will recommend your agency to my colleagues and I will publish good reviews in Internet. Best regards, Pablo” If there is anything that you are still not happy with please contact me Simran Prasad, Director of Property Management on 020 7319 9780 or email [email protected] ...

“I am very pleased with the assistance I received from ......”

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Jun 17,2013
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By: 'Peter'
Jun 17,2013
9 people found
this helpful
I am very pleased with the assistance I received from Benham & Reeves Lettings in Hyde Park. The agency staff are at all times pleasant, professional and attentive to both landlord and tenants. I am particularly in praise of their swift acknowledgment of and replies to ...
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By: Marc von Grundherr, Lettings Director, B&R
Jun 21, 2013
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Dear Peter. Thank you so much for taking the time to leave this review. We operate on a same day response to emails and work very hard to ensure things are dealt with immediately. Thank you once again. Marc von Grundherr, Lettings Director ...

“I am very pleased with the assistance I received from ......”

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Jun 16,2013
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By: 'Shaun'
Jun 16,2013
9 people found
this helpful
I am very pleased with the assistance I received from Benham & Reeves Residential Lettings in Hyde Park. The agency staff are at all times very pleasant, professional and attentive to both landlord and tenants. I am particularly in praise of their swift acknowledgement of and ...
read full review
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Was this helpful? Yes
By: Marc von Grundherr, Lettings Director, B&R
Jun 21, 2013
View all comments (1)
Dear Shaun. Thank you so much for taking the time to leave this review. As a company, we work on a same day response to emails to ensure things are dealt with immediately and I am pleased you noticed this. Thank you once again/. Marc von Grundherr, Lettings Director, ...

“Both Eva and Ledian have been incredibly helpful throughout the ......”

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Jun 14,2013
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By: 'vivek'
Jun 14,2013
8 people found
this helpful
Both Eva and Ledian have been incredibly helpful throughout the process. This is the 2nd time I have rented through Benham and Reeves and there service was equally good this time. I do find that the response to emails and phone calls really fast and ...
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By: Marc von Grundherr, Lettings Director, B&R
Jun 21, 2013
View all comments (1)
Dear Vivek. Thank you so much for leaving this review. It is fantastic to see your confidence in us by deciding to rent through us again. Thank you once again for both the review and for having faith is us again. Marc von Grundherr, Lettings Director ...

“The level of service offered by Benham & Reeves in Hyde ......”

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Jun 07,2013
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By: 'Antony'
Jun 07,2013
9 people found
this helpful
The level of service offered by Benham & Reeves in Hyde Park has really impressed us. It made a pleasant change not to be disappointed in a letting agent. Evaarranged for me to see the flat late one evening after work and then with my girlfriend ...
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“Benham and Reeves Lettings offered a really first rate service ......”

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Jun 06,2013
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By: 'Sam'
Jun 06,2013
9 people found
this helpful
Benham and Reeves Lettings offered a really first rate service for marketing my property ¢â‚¬â€œ within 2 hours of instructing them it was on their website, rightmove and zoopla. They then had 3 offers within a couple of days. I was very happy with their service especially with ...
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“Unusual for normal estate agents, I received very good service ......”

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Jun 06,2013
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By: 'Christo'
Jun 06,2013
9 people found
this helpful
Unusual for normal estate agents, I received very good service from Ledian and Monica. I was very happy with the way the whole process was dealt with. I had been highly pressured by another estate agent to take another flat but so pleased I stuck ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Benham and Reeves Residential Lettings, London W2 2TH



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