Brockenhurst Estate Agents
Andover, SP10
2.3/5, 18 reviews
33% recommended
73% sales valuation accuracy
67% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction

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“I am really pleased with choosing Brockenhurst estate agent.David ......”

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Nov 22,2017
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By: 'Debbie'
Nov 22,2017
0 people found
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I am really pleased with choosing Brockenhurst estate agent.David the owner was great in valuing my property and the staff had my house sold in less than a week. Highly recommended the company.
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By: David Griffiths
Nov 22, 2017
Thank you for your kind words, Debbie. It's been a pleasure working for you. Good luck!

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Latest Reviews

View all Reviews 18
7th Oct 2024
reviewed by 'Pablo'
“As a tenant, my experience with Brockenhurst has been absolutely appalling. Here's a summary of what went on, to serve ......”
18th Sep 2024
reviewed by 'Carl'
“Not very professional and not good at remembering simple instructions. Told that the contract couldn't be changed, even though they ......”
24th May 2022
reviewed by 'Da'
“Finding a property after 33years has proven to be very difficult and at times stressful. We registered with all Estate ......”
15th Nov 2021
reviewed by 'Matthew'
“Do not believe the Google reviews.They promised my viewing for today. 3 calls, 3 confirmations, with no email verify after continuous ......”
3rd Sep 2021
reviewed by 'Jacob'
“Do you want an agent who will appreciate your time and businesses? Keep looking. Appointed and confirmed viewing never happened ......”
31st Mar 2021
reviewed by 'TJ'
“Don't bother trying to buy a property with this company. They don't bother to confirm appointments, you have to chase ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:30
  • Saturday: Closed
  • Sunday: Closed
Address

Brockenhurst Estate Agents
1 London Street
Andover
Hampshire
SP10 2NU
01264 350 350

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 73% 67% £210,000 £750,000
Lettings 0% 67% £900 £900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 3 5 1 0 0 1 8
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

No Properties

Andover, SP10
Lettings, SP10
Ludgershall, SP11
Overton, RG25
Whitchurch, RG28

“Awful Tenancy with Brockenhurst...”

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Oct 07,2024
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Adam
By: 'Pablo'
Oct 07,2024
0 people found
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As a tenant, my experience with Brockenhurst has been absolutely appalling. Here's a summary of what went on, to serve as a warning to those willing to rent through this agency. - To begin with, the process to move into the property was unnecessarily delayed, ...
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“Not very professional...”

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Sep 18,2024
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Mathew
By: 'Carl'
Sep 18,2024
0 people found
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Not very professional and not good at remembering simple instructions. Told that the contract couldn't be changed, even though they got it wrong. Spent an entire hour in my house spinning me a line, then disappears for a week and makes zero contact with us ...
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“Finding a property after 33years has proven t......”

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May 24,2022
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Adam
By: 'Da'
May 24,2022
0 people found
this helpful
Finding a property after 33years has proven to be very difficult and at times stressful. We registered with all Estate agents in Andover. Adam at Brockenhurst along with his colleagues have been exceptionally helpful and professional, guiding us through the housing minefield. We have now ...
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“Do not believe the Google reviews.They prom......”

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Nov 15,2021
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By: 'Matthew'
Nov 15,2021
0 people found
this helpful
Do not believe the Google reviews. They promised my viewing for today. 3 calls, 3 confirmations, with no email verify after continuous requests. Check listing today let agreed after being told 3 times. 3 times. That I would be the first person to view as tenants do not leave ...
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“Do you want an agent who will appreciate your......”

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Sep 03,2021
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Mathew
By: 'Jacob'
Sep 03,2021
1 people found
this helpful
Do you want an agent who will appreciate your time and businesses? Keep looking. Appointed and confirmed viewing never happened - no contact, no updates, no nothing. Spent 25 minutes knocking on the door and trying to contact them, then gave up. Heard they struggle to ...
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“Don't bother trying to buy a property with th......”

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Mar 31,2021
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By: 'TJ'
Mar 31,2021
1 people found
this helpful
Don't bother trying to buy a property with this company. They don't bother to confirm appointments, you have to chase them. Then, after showing you a property, they don't bother following up. You ring them & their attitude stinks. No very reassuring if its the property ...
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“Think twice before selling your property with......”

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Jan 20,2021
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By: 'Graham'
Jan 20,2021
1 people found
this helpful
Think twice before selling your property with this agent. We drove an hour-and-forty minutes, during a weather warning, to attend a viewing. Upon arrival, the agent was nowhere to be seen. No communication given, and still as of now no update/comment/apology from them....
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“Shocking. How are they still in business...”

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Sep 11,2020
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Clare
By: 'Karen'
Sep 11,2020
2 people found
this helpful
Be prepared for zero contact by your sales adviser, continually chase them for progress/updates, conduct viewings on their behalf at short notice and then when they don't manage to sell your property, be bullied by the manager David Griffiths and threatened with court action ...
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“mmmm double glazing anyone ! what a valuatio......”

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Mar 13,2020
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Mathew
By: 'becka'
Mar 13,2020
1 people found
this helpful
mmmm double glazing anyone ! what a valuation sign here sign here sign here sign here mmmm please leave as id dont like you...
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“We asked for an offer to be submitted in a pr......”

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Jan 16,2020
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Clare
By: 'Simon'
Jan 16,2020
3 people found
this helpful
We asked for an offer to be submitted in a property we viewed earlier that day. The agent refused to submit the offer to the vendor which I believe is illegal and against regulations. Absolute disgrace...
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“After suffering a bad experience with another......”

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Nov 14,2019
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Mathew
By: 'Amanda'
Nov 14,2019
1 people found
this helpful
After suffering a bad experience with another estate agent Brockenhurst were amazing from start to finish. Matt proactively contacted us as he was aware that our property was not selling. Knowing that we were still tied into a contract he spent the time to come ...
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“House sale...”

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Mar 22,2019
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Mathew
By: 'YIPPEE!!!'
Mar 22,2019
0 people found
this helpful
Huge thank you to Matthew Griffiths for doing what he said he would do, what other estate agents had tried to do but failed and that is to SELL our house!!...
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“House Sale...”

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Jul 22,2018
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Clare
By: 'Ray'
Jul 22,2018
0 people found
this helpful
We recently sold our house through your Andover office. Even though the sale was a little slow, your staff in particular Clare, Holly and Karen, were very helpful and supportive throughout the whole process. they kept us up to date with viewings and always gave ...
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Comment on agent fees
Good
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“Dreadful...”

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Jun 04,2018
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By: 'Disappointed'
Jun 04,2018
6 people found
this helpful
Terrible experience in all my history of buying and selling. Probably the worst estate agents I have ever dealt with in my time. Communication awful, arrogant, lied to us and denied it! Absolute bare minimum done to get your money! Avoid like the plague!...
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Comment on agent fees
Fees what can I say as I’ve said already they will do the absolute bare minimum!!
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“I am really pleased with choosing Brockenhurst estate agent.David ......”

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Nov 22,2017
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By: 'Debbie'
Nov 22,2017
0 people found
this helpful
I am really pleased with choosing Brockenhurst estate agent.David the owner was great in valuing my property and the staff had my house sold in less than a week. Highly recommended the company....
read full review
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By: David Griffiths
Nov 22, 2017
View all comments (1)
Thank you for your kind words, Debbie. It's been a pleasure working for you. Good luck! ...

“As a tenant, avoid like a plague. Friends warned me ......”

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Sep 05,2017
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By: 'Tenant'
Sep 05,2017
10 people found
this helpful
As a tenant, avoid like a plague. Friends warned me about their bad experiences with them, but they are a horrendous company. No communication, lots of unresolved issues and very rude. I would rather go homeless...
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“I have dealt with Brockenhurst on 3 separate occasions and know ......”

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Aug 18,2017
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By: 'James'
Aug 18,2017
1 people found
this helpful
I have dealt with Brockenhurst on 3 separate occasions and know David Griffiths the owner pretty well. David is knowledgeable and informative about the local market and trustworthy. David provided me with the valuation whilst Clare and Holly in the Andover branch provided the day to ...
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Comment on agent fees
Good competitive estate agency fee.
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“My partner and I thankfully dodged a bullet with Brockenhurst. ......”

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Feb 26,2014
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By: 'HS'
Feb 26,2014
10 people found
this helpful
My partner and I thankfully dodged a bullet with Brockenhurst. Went for several viewings with various members of staff and was lied to by every one of them concerning the quality of properties, cost of fees, etc. Extortionate fees - we rent a property that ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Brockenhurst Estate Agents, Andover SP10 2NU



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