DO NOT USE THEM. The worst agency I've ever dealt with. Weeks between replies, ignorant to certain emails, slow, stressful and shady practices. Quick to take your money and slow to give it back. Organising viewings without prior notice. Less than 24hr notices before entrances by agents.... Read Full Review

Very professional and helpful! Great communication with estate agents ( Georgia, Charlotte). I look forward to good cooperation during the... Read Full Review

Terrible- tried to manipulate us into more rent as we are students and asked us to pay a £519 non-refundable holding fee for a house they refused to show us the contract for before we paid that. They had no floor plans when we asked and were calling incessantly during unavailable... Read Full Review

Absolutely awful, Della + Dean + Gemma are all quick to take your money but will turn on you after. We got invented 3 1/2 months late, the house was falling apart, took the landlady 3/4 months to fix the TV and front room light that was hanging out the ceiling, mold in front room, landlady has... Read Full Review

Very professional. The communication (especially with Gabby) has been fantastic. The best experience I have had yet with estate agencies in... Read Full Review

One whole year with this agency. I am truly disappointed. They do not give customers priority, rude, not willing to help with the tenancy at all. They do not respond to emails on time (only when it concerns money, that's when they are happy to reply as soon as possible. If anything else pfft... Read Full Review

Don't know about services for permanent tenants, but for student let it is pathetic and unprofessional. Property was promised to be finished renovating before move-in date, it was not and builders were in and out of the property without warning while us tenants had to pay for their electrical ... Read Full Review

What can I say, superb help and advice from Sue. Kept me informed all the way through. She couldnt do enough for us Thank you from the bottom of our hearts. Give this lady a pay... Read Full Review

Within hours of registering my details with Luke Jose I was getting sent properties that had just come onto the market,thereafter it was a pleasure working with him always helpful and keeping me up to date. I would definitely recommend Your... Read Full Review

I could not fault these guys. They have a great knowledge of the area with a friendly but very professional approach. Would recommend to anyone looking to rent a... Read Full Review

I'm not really one to write a review but just wanted to say thank you to everyone at Your Move. Extremely professional, knowledgable staff who are always happy to help. Would definitely... Read Full Review

I registered my details and was kept up to date straight away of new properties coming onto the market. Within I was boomed in to see one and took it. Then after care was clear and efficient. We have signed all contracts within 2 weeks and are set for next year. Well organised team! I must say Luke ... Read Full Review

i was really impressed with the service I received from the moment I signed up for the property through to admin and the service which initially included some issues with the property but were rectified within the week. Very impressed with the whole... Read Full Review

Luke provided excellent service from the minute he walked through the door to value my property. He and his team were very efficient in keeping me up to date with viewings and finding good tenants for me. Their property management department dealt with all queries quickly and professionally.... Read Full Review

Abbie who works in administration was very quick at replying and also very helpful Well done your move definitely would recommend... Read Full Review

I came to YourMove Egham branch to list my property and was overall very happy with my experience. Responses from all staff members was very professional and efficient. I would very happy to use this branch and recommend this branch to... Read Full Review

An ongoing bed bug issue (that they have since admitted was 'historic') was not disclosed prior to tenancy. Issues raised received no reply, either via email or phone call, so the issue was left undealt with between September 2016 and January 2017. Enquiries as to the form of compensation ... Read Full Review

After the hell your move has put us through, I honestly would love the place to catch fire. After a year of having nothing fixed and being completely taken advantage of, they have the audacity to try and justify keeping 70% of our security deposit without providing a reason why. After receiving... Read Full Review

Horrific, idiocy, rip off Words cannot describe how horrific our tenancy has been with Your Move. They're complete idiots, to the point I'm sure my pet rabbit could do a better job than them. The double book, they don't tell you someone is due to the house, they don't get anything done (the rat in ... Read Full Review

If i could put 0 stars I would. These are the most idiotic airheads I've had the misfortune to encounter. Their employees are rude, have the mathematical skills of a 4 year old, and completely unorganized. If you want to have a terrible real estate experience and love getting taken advantage of,... Read Full Review