83% lettings valuation accuracy
88% lettings fee satisfaction
Nov 15,2017
Nov 15,2017
1
people found
this helpful
this helpful
Would give 0 star rating if it was possible.
From day one, Danhamz have caused me nothing but stress and worry and I am glad to have finally received my deposit back today and connections to the company ended.
I booked a viewing in Huddersfield, to which the manager turned up half an hour late with no explanation. I had been stood outside the property in the cold and rain unable to make any contact with him.
I select the property an am asked to pay £100 holding fee to reserve the property. Weeks go by after having filled in extensive credit check forms with no communication before ringing back myself to hear that I had been accepted on the credit check, but that they were holding things up due to having accepted another application after mine, and almost choosing the later prospective tenant than myself. I had paid to reserve a property I almost lost when I had been accepted on credit check.
When I moved in, the flat was in the most horrendously filthy state of repair. I was told at the viewing it would be cleaned and everything fixed before I moved in This was not the case and there was lights out, door handles hanging off doors, a freezer that was dangerously overheating and a strong smell of sewerage whenever water was switched on. No inventory form was completed, and my concerns with the state of the flat were ignored.
Throughout the course of my tenancy, countless things went wrong with the property and my reports were continually ignored until I finally lost my patience and ended up shouting down the phone because I was so stressed about everything. It was later discovered the sewerage smell was caused by a severe leak in the bathroom, and again only adressed when the problem became that serious that the flat below got flooded with sewerage water. I became ill because of the total lack of hygiene which I was powerless to do anything about, I became physically sick and developed skin rashes because of the filth everywhere. I withheld my rent until this was fixed, as I am legally entitled to do. I am not legally obliged to pay for a service I am not receiving. I am then threatened with court action if I do not pay up, but unfortunately the manager is that deluded that he doesn't realise there is more of a legal case against him than there ever would be against me.
The flat has the cheapest fixings going, door handles constantly falling off doors. Reported to agent and ignored. One my father had to come to the flat 2 hours away from his house as I ended up locked in the living room area and didn't know how to get out. I got locked in a second time, I ENDED UP LOCKED INSIDE THE PROPERTY FOR 48 HOURS AND THE MANAGER REFUSED TO ANSWER THE EMERGENCY PHONE OR RETURN MY MESSAGES. It is a communal building for which I am not responsible for the actions of anyone else living there, What if there had been a fire caused by someone else? I'd have been dead, and i honestly don't think the manager even considers these things. You are providing a living service - THE SAFETY OF YOUR CUSTOMERS SHOULD BE YOUR FIRST CONCERN.
The manager hides behind a team of women in his office who vehemently defend his actions and attitude and refuses to speak to customers about complaints. There is always a reason why you are unable to speak to him. One of the women in the office admits that there is no communication in the place and that she agrees its a ridiculous way to run a business. She also stated that the landlord was doing her head in!
It has now taken me two full months of full force communication to receive my deposit back, which has involved over 200 ignored phone calls and myself having to walk 5 miles in the freezing cold an drain to speak to them face to face about this problem. The woman in the office admits to me she thinks the whole situation is ridiculous and she just wanted it to be over. The manager ignores my communication and only when I am physically sat in the office does he give any explanation as to why my deposit had not been refunded yet, he was trying to see if I'd give up so he would keep the money.
I call Citizens Advice and they agree everything the agency has done is completely illegal, total lack of due care towards customers, ignoring their duties and agent/landlord, refusing deposit return when no inventory was completed so they have no legal claim over any of the money. They actually recommend I open a legal case against Danhamz and recover all monies I have paid the agency due to them breaking the terms of the contract on their side the entire way through the year.
Do not use this estate agent if you care in any way about your health, stress levels or your money. Totally deluded manager, women who act an an accessory to his illegal activity - I don' know how any of them sleep at night when they treat their customers in this way.
From day one, Danhamz have caused me nothing but stress and worry and I am glad to have finally received my deposit back today and connections to the company ended.
I booked a viewing in Huddersfield, to which the manager turned up half an hour late with no explanation. I had been stood outside the property in the cold and rain unable to make any contact with him.
I select the property an am asked to pay £100 holding fee to reserve the property. Weeks go by after having filled in extensive credit check forms with no communication before ringing back myself to hear that I had been accepted on the credit check, but that they were holding things up due to having accepted another application after mine, and almost choosing the later prospective tenant than myself. I had paid to reserve a property I almost lost when I had been accepted on credit check.
When I moved in, the flat was in the most horrendously filthy state of repair. I was told at the viewing it would be cleaned and everything fixed before I moved in This was not the case and there was lights out, door handles hanging off doors, a freezer that was dangerously overheating and a strong smell of sewerage whenever water was switched on. No inventory form was completed, and my concerns with the state of the flat were ignored.
Throughout the course of my tenancy, countless things went wrong with the property and my reports were continually ignored until I finally lost my patience and ended up shouting down the phone because I was so stressed about everything. It was later discovered the sewerage smell was caused by a severe leak in the bathroom, and again only adressed when the problem became that serious that the flat below got flooded with sewerage water. I became ill because of the total lack of hygiene which I was powerless to do anything about, I became physically sick and developed skin rashes because of the filth everywhere. I withheld my rent until this was fixed, as I am legally entitled to do. I am not legally obliged to pay for a service I am not receiving. I am then threatened with court action if I do not pay up, but unfortunately the manager is that deluded that he doesn't realise there is more of a legal case against him than there ever would be against me.
The flat has the cheapest fixings going, door handles constantly falling off doors. Reported to agent and ignored. One my father had to come to the flat 2 hours away from his house as I ended up locked in the living room area and didn't know how to get out. I got locked in a second time, I ENDED UP LOCKED INSIDE THE PROPERTY FOR 48 HOURS AND THE MANAGER REFUSED TO ANSWER THE EMERGENCY PHONE OR RETURN MY MESSAGES. It is a communal building for which I am not responsible for the actions of anyone else living there, What if there had been a fire caused by someone else? I'd have been dead, and i honestly don't think the manager even considers these things. You are providing a living service - THE SAFETY OF YOUR CUSTOMERS SHOULD BE YOUR FIRST CONCERN.
The manager hides behind a team of women in his office who vehemently defend his actions and attitude and refuses to speak to customers about complaints. There is always a reason why you are unable to speak to him. One of the women in the office admits that there is no communication in the place and that she agrees its a ridiculous way to run a business. She also stated that the landlord was doing her head in!
It has now taken me two full months of full force communication to receive my deposit back, which has involved over 200 ignored phone calls and myself having to walk 5 miles in the freezing cold an drain to speak to them face to face about this problem. The woman in the office admits to me she thinks the whole situation is ridiculous and she just wanted it to be over. The manager ignores my communication and only when I am physically sat in the office does he give any explanation as to why my deposit had not been refunded yet, he was trying to see if I'd give up so he would keep the money.
I call Citizens Advice and they agree everything the agency has done is completely illegal, total lack of due care towards customers, ignoring their duties and agent/landlord, refusing deposit return when no inventory was completed so they have no legal claim over any of the money. They actually recommend I open a legal case against Danhamz and recover all monies I have paid the agency due to them breaking the terms of the contract on their side the entire way through the year.
Do not use this estate agent if you care in any way about your health, stress levels or your money. Totally deluded manager, women who act an an accessory to his illegal activity - I don' know how any of them sleep at night when they treat their customers in this way.
Comment on agent fees
Bad, unjustified rent charges.
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Jan 18, 2018
I am disturbed by your comments - Would you like me to post pictures of how you left the flat so the people can decide ? The failings that you mention of the property were down to the way it was being looked after, and the numerous parties and complete negligence of the property. For example constantly blocking the toilets with tampons and condoms. The brand new mattresses that you were given were left blood-stained, and urine marks. We only hope there was a place we could leave reviews of tenants, We are sure no one would ever rent to you again. You definately have been our worst tenant ever.
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Latest Reviews
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Opening Hours
Address
Danhamz
13 The Crescent
Hyde park,Leeds
West Yorkshire
LS6 2NW
0113 204 2900
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 83% | 88% | £300 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 2 | 20 | 8 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 11,2022
Feb 11,2022
0
people found
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Polite and friendly staff. Couldn't be any more helpful. The lady in the office made me feel at ease with the whole process....
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May 13,2021
May 13,2021
2
people found
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I am shocked as a prospective tenant to find out how you handle your current tenants and their concerns.
Akaibi and Josh should not be threatened with legal action for wanting to warn people of your poor service. I think scaring your tenants away from ...
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Oct 11,2020
Oct 11,2020
0
people found
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I have recently become landlord via Danhamz who have been very helpful in assisting me with renting out my first property.
The guys are great to work with and are very approachable and helpful.
Top class and friendly service would highly recommend!...
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Jul 11,2020
Jul 11,2020
0
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Danhamz have looked after our property and helped us develop it in a very professional manner and I recommend their services....
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Jun 10,2020
Jun 10,2020
0
people found
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Had an amazing experience, definetkey recommend. I had great advise and customer service. I felt confident and in control of what I was doing. Fast quick and easy....
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Jan 16,2020
Jan 16,2020
0
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This is a message to the manager of Danhamz (Hyde Park Leeds)
I have been trying to reach you through emails and phone calls regarding my security deposit. But as always my emails are not responded. I still haven't received my deposits because it was ...
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Dec 02,2019
Dec 02,2019
0
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I stayed in 1 of their properties 1 Cliff Mount for 3 months and 15 days. I wish I could give zero star. The main reasons are.
1. As per the tenancy agreement the deposit will be paid with 15 days of end of tenancy but it's been 1month and half ...
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Dec 27,2018
Dec 27,2018
0
people found
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Danhamz helped me in finding a short term accommodation. Friendly staff and very professional. Affordable prices as well . Thank you...
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Comment on agent fees
Good
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Dec 24,2018
Dec 24,2018
0
people found
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this helpful
I've been really satisfied with this agency, our agent always responded to any issues or question that I had....
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Comment on agent fees
Fair
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Dec 18,2018
Dec 18,2018
1
people found
this helpful
this helpful
Danhamz was always professional and quick response whenever needed. Thanks for your help , would highly recommend this agency.
Regards
Hanna...
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Comment on agent fees
Good
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Yes
Dec 18,2018
Dec 18,2018
1
people found
this helpful
this helpful
been letting with danhamz for 5 years and all i can say is that there are fantastic knowledgeable staff, very helpful in all aspects of lettings for both landlords and tenants....
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Comment on agent fees
been charged only 100 at the beggining of the tenancy and never paid again for renewals.
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Dec 18,2018
Dec 18,2018
1
people found
this helpful
this helpful
Danhamz have been decent so far. Dealing with them was easy and professional. I would recommend it for students and professionals...
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Comment on agent fees
Good
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Dec 18,2018
Dec 18,2018
1
people found
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this helpful
I have rented with danhamz for the past years during my undergraduate study and have been the best by far....
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Comment on agent fees
Good
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Dec 18,2018
Dec 18,2018
1
people found
this helpful
this helpful
I've been renting with Danhamz for the past few years.
They always provided good service and never had problems with them....
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Comment on agent fees
Fair. 100 for the sign up fee
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Dec 18,2018
Dec 18,2018
1
people found
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this helpful
I've been renting with danhamz in the Last 3 years and never had a problem.
Kind and professional staff, i found excellent services here. I recommend, no doubts....
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Dec 13,2018
Dec 13,2018
1
people found
this helpful
this helpful
Had a very pleasant experience when dealing with Danhamz, especially when I required short notice accomodation. Very easy to deal with, they have a lovely team, happy to sort out any issues. Well deserved 5 star rating, keep up the good work!...
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Dec 13,2018
Dec 13,2018
1
people found
this helpful
this helpful
Excellent service! A few years ago I was desperately looking for a 1 bed flat to move in asap and Danhamz helped me renting quicker than I imagined. I've been a tenant for years now and they always provided a good service. Thanks again!...
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Comment on agent fees
£100.00 is cheap comparing with other agencies
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Dec 13,2018
Dec 13,2018
1
people found
this helpful
this helpful
Excellent service! A few years ago I was desperately looking for a 1 bed flat to move in asap and Danhamz helped me renting quicker than I imagined. I've been a tenant for years now and they always provided a good service. Thanks again!...
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Comment on agent fees
£100.00 is cheap comparing with other agencies
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Dec 13,2018
Dec 13,2018
1
people found
this helpful
this helpful
I am.very happy with the service..the staff is very friendly and helpfull..i do belive that is a very serious agency to work with...
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Aug 20,2018
Aug 20,2018
3
people found
this helpful
this helpful
I was looking for student accommodation and they had somewhere and I moved in pretty swiftly. Staff were friendly and the room was a good price. Paid my rent on time no issues. I left a couple of months ago and was told my deposit ...
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Aug 20,2018
Aug 20,2018
0
people found
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this helpful
I was looking for student accommodation and they had somewhere and I moved in pretty swiftly. Staff were friendly and the room was a good price. Paid my rent on time no issues. I left a couple of months ago and was told my deposit ...
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Jul 20,2018
Jul 20,2018
0
people found
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this helpful
Danhamz found me somewhere to live which was close to Hyde Park and Headingly. The house had all of the facilities I was looking for and included bills and wasn't expensive especially for Hyde Park. This included a cleaner who came around at least once ...
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Comment on agent fees
Very good - £100 is not too expensive for a letting fee.
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Dec 04,2017
Dec 04,2017
4
people found
this helpful
this helpful
This is the worst letting company ever. I was a tenant at Pennington place and it's the worst most dirty nasty filthy place you could ever be in. Luckily I have left the place but they won't give me back my security deposit!! I have ...
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Jan 18, 2018
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(1)
Very surprised by your comments, while living at the accommodation you complemented it, however when leaving the accommodation you decided to say these things. The property is only as good as the way people keep it and you were one of the people living there. Your deposit was returned within contractual timings but some people decide to try and get it back sooner. Your room was left in a filthy state but regardless it was cleaned and made ready for the next person without deducting from your ...
Nov 15,2017
Nov 15,2017
1
people found
this helpful
this helpful
Would give 0 star rating if it was possible.
From day one, Danhamz have caused me nothing but stress and worry and I am glad to have finally received my deposit back today and connections to the company ended.
I booked a viewing in Huddersfield, to ...
read full review
read full review
Comment on agent fees
Bad, unjustified rent charges.
Was this helpful?
Yes
Yes
Jan 18, 2018
View all comments
(1)
I am disturbed by your comments - Would you like me to post pictures of how you left the flat so the people can decide ? The failings that you mention of the property were down to the way it was being looked after, and the numerous parties and complete negligence of the property. For example constantly blocking the toilets with tampons and condoms. The brand new mattresses that you were given were left blood-stained, and urine marks. We only hope there was a place we could leave reviews of t ...
Jun 22,2017
Jun 22,2017
2
people found
this helpful
this helpful
This company has been my agent for a property in Halifax. They have consistently lied to me regarding my rent being paid on time. Holding monies back for months. They have been late in paying the rent every month for the last year. I could ...
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Sep 16, 2018
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(2)
What a company. They never answer the phone or reply to emails unless they want your money. Lost forms,, staff are incompetent & contradict each other, avoid, avoid, avoid at all costs. ...
Jul 11,2016
Jul 11,2016
0
people found
this helpful
this helpful
Wish I could give this a zero star but this is not possible. Probably the worst estate agents I have ever come across. Severe delays in transferring the rent money to landlord. Still waiting for rent money for months May, April and July. Have given ...
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Jul 14, 2016
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As a landlord there is certain respect that you must show the tenant and not just sit and ask for money. You decided to put the property up for sale without any communication to the tenant. They then getting people knocking on the door who want to buy the property, your sales agents did not give notice and started entering the property with their keys and without giving notice to the tenants invading their privacy and not allowing them quiet enjoyment of the property. You also erected a for sa ...
Jan 22,2016
Jan 22,2016
0
people found
this helpful
this helpful
The agent was very good and service delivery was excellent. The agent was readily and easily available to deal with any issues relating to the property. The property was also nice having a large lounge area with 52 inch HD television showing all the big premier ...
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Jan 18,2016
Jan 18,2016
0
people found
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Danhamz helped me to find a place to stay and offered me quick answer to all the maintenance issues that I had
The staff is friendly and try to do their best in giving a good service...
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Dec 24,2015
Dec 24,2015
0
people found
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this helpful
Dunhamz was cooperative. But I would appreciate if they could respond quickly to the queries. The staff members are very polite and friendly....
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Dec 17,2015
Dec 17,2015
0
people found
this helpful
this helpful
Since I came to Leeds I ve been "living" with this agency, to me they care for the tennant and the staff at the office can not be better...thanks to Aso, Ada and Jeanette for always have a good smile for the people....they ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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