Stirling Ackroyd
Camberwell, London, SE5
4.9/5, 64 reviews
97% recommended
80% sales valuation accuracy
100% sales fee satisfaction

“Thanks to professional know-how and a considerateapproach we completed a ......”

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Nov 14,2017
Minithumbup
Pete
By: 'Brenda'
Nov 14,2017
0 people found
this helpful
Thanks to professional know-how and a considerate
approach we completed a speedy sale. Pete dealt with the sale by remote control for me as I live abroad. Things went smoothly in an atmosphere of trust and confidence.Speed, efficiency trust are the
three words to qualify our transaction.
Comment on agent fees
good
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Opening Hours
Address

Stirling Ackroyd
8 Camberwell Green
Camberwell,London
Greater London
SE5 7AF
020 7358 7979

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 100% £39,500 £491,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 0 30 1 4 0 6 0 1 1
Areas covered
  • SE5
  • Camberwell
  • SE15
  • Peckham
  • SE24
  • Walworth
  • SE17
  • SE1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA DPS SAGEagent
Latest Properties

“Very proactive agent, quick with emails and p......”

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Sep 16,2021
Minithumbup
Joshua
By: 'Eleazar'
Sep 16,2021
0 people found
this helpful
Very proactive agent, quick with emails and punctual to the viewing. I was very please with the customer service and the property was lovely. Within a week i was able to secure the contract for the property....
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“Josh was a great communicator from start to f......”

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May 19,2021
Minithumbup
Joshua
By: 'Erin'
May 19,2021
0 people found
this helpful
Josh was a great communicator from start to finish, extremely informative about the property and the area. He listened to our queries and concerns, with sound reassurance throughout. It was a very quick and easy process....
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“Excellent Service...”

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Apr 03,2021
Minithumbup
Joshua
Karina
By: 'Love'
Apr 03,2021
0 people found
this helpful
Thanks to Josh for finding us an accommodation that suited our budget and the area we wanted to be in. Josh was very helpful, accommodating to our queries and very professional at the same time. Though we have given him a short notice as to ...
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“Satisfied client...”

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Mar 31,2021
Minithumbup
Karina
Joshua
By: 'Miezel'
Mar 31,2021
0 people found
this helpful
We've been seeking for flats ever since we arrived in London. Thankfully one of the Beresford Residential agent Josh have been doing his job excellently. He always contact my friend love if we already got a place to live in, and also haven't stop finding ...
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“Joshua has been very helpful in my process of......”

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Jan 24,2021
Minithumbup
Joshua
By: 'Maribel'
Jan 24,2021
0 people found
this helpful
Joshua has been very helpful in my process of finding my new home! Just tell him what you need, and he will find the right match for you! Profesional, friendly and very attentive....
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Was this helpful? Yes

“I have been using Beresford for a number of y......”

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Sep 10,2020
Minithumbup
Karina
Pete
By: 'Cosmo'
Sep 10,2020
0 people found
this helpful
I have been using Beresford for a number of years. They manage my gradually expanding BTL portfolio of 6 properties to date. I am please to say how helpful, friendly and professional they have been in all their dealings with me over the years. Its all ...
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“If you want to sell, choose anyone but Beresford!...”

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Sep 07,2020
Minithumbdown
By: 'N'
Sep 07,2020
0 people found
this helpful
Little to no communication, zero follow through and lack any sales ability. From the very beginning we experienced delays in listing, delays with the floor plan and signage and the office is constantly unavailable due to the lack of staff. We requested a reduction in ...
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Comment on agent fees
Like a cheap Tattoo! it will never end well.
Was this helpful? Yes
By: Nicholas Hunt
Dec 01, 2020
View all comments (2)
I think you should focus on what leads to those emails rather than the end result itself. Your team had no strategy, overpriced, were unbelievably hard to reach, and would never follow through with actions that were your own recommendations. You did not turn down anything, i cancelled because you and the team do no work and rely on right move enquiries which is the very reason you should never deserve a sales fee. ...

“I have been a landlord with Beresford for man......”

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Jul 29,2020
Minithumbup
Karina
By: 'C'
Jul 29,2020
0 people found
this helpful
I have been a landlord with Beresford for many years and have always found them to be helpful and informed. Most recently I have experienced a number of tricky issues of which my property manager, Karina, has handled very well and has always provided swift ...
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“A welcome experience...”

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Mar 30,2020
Minithumbup
Karina
By: 'Tabitha'
Mar 30,2020
0 people found
this helpful
My partner and I had been searching for a property for a while. On a couple of occasions we were met by agents who pushed us far too much and didn’t listen to our wants or requirements. Beresford were completely different. All the agents ...
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“Karina Selway has been exceptional in managing my rental property...”

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Nov 25,2019
Minithumbup
Karina
By: 'Moises'
Nov 25,2019
0 people found
this helpful
Karina has been exceptional in managing my rental property. She is responsive, prompt and seems genuinely involved in problems solving any eventualities that may occur. I am both grateful for her help and hopeful that she will continue to provide me with her professional support....
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“Our Experience with Beresford has been positi......”

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Nov 25,2019
Minithumbup
Karina
Pete
By: 'Jake'
Nov 25,2019
0 people found
this helpful
Our Experience with Beresford has been positive throughout, we got swift and accurate rental proposals from Pete Ranki whom even after a rocky start with getting the tenants in (at no fault of his own) delivered on all aspects. Our property manager Karina has also ...
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“Karina has been super helpful with any querie......”

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Nov 19,2019
Minithumbup
Karina
By: 'Meghan'
Nov 19,2019
0 people found
this helpful
Karina has been super helpful with any queries we have had post-renting. Always quick to respond, friendly, approachable and great at dealing with issues we have experienced. Thanks so much!...
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Was this helpful? Yes

“Always helpful!...”

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Nov 18,2019
Minithumbup
Karina
By: 'Tianna'
Nov 18,2019
0 people found
this helpful
We have been dealing with Karina from Beresford for the past few months and she has been nothing short of helpful and a real pleasure to speak with. She is extremely organised and always swift with her responses....
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Was this helpful? Yes

“Chris helped us since the viewing arrangement......”

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Aug 19,2019
Minithumbup
Chris
By: 'Carlos'
Aug 19,2019
0 people found
this helpful
Chris helped us since the viewing arrangement. Everything was clear and we did not have any doubt when we placed the offer....
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“I contacted Beresford Estate Agent late last year but was ......”

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Aug 07,2019
Minithumbup
Pete
By: 'Laverne'
Aug 07,2019
0 people found
this helpful
I contacted Beresford Estate Agent late last year but was not ready to Let / rent my property. However with the knowledge, information and advice given at the time by a member of staff; I recently made contact again, as I was ready to Let my ...
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Was this helpful? Yes

“A super good experience. Fast, warm-hearted a......”

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Aug 02,2019
Minithumbup
Pete
By: 'Sammy'
Aug 02,2019
0 people found
this helpful
A super good experience. Fast, warm-hearted and professional. Thanks for the staffs' efforts, help me to find my dream room!...
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Was this helpful? Yes

“After struggling to find the right property i......”

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Aug 02,2019
Minithumbup
By: 'Grant'
Aug 02,2019
0 people found
this helpful
After struggling to find the right property in London for a while now I came across Chris when applying to view a flat through Rightmove. He responded quickly and had a viewing set up for me within a day at a time that suited me. ...
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Was this helpful? Yes

“Thanks Chris!...”

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Jul 02,2019
Minithumbdown
By: 'Shelby'
Jul 02,2019
0 people found
this helpful
We are really pleased with the professional, efficient and friendly approach taken by Chris Waweru. Thank you for all of your help with finding our new home!...
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Was this helpful? Yes

“Excellent...”

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Feb 11,2019
Minithumbup
Dannielle
By: 'Maria'
Feb 11,2019
0 people found
this helpful
I am extremely thankful to Danielle and all team members of Beresford Residential for helping me rent out a flat which was the best one possible. I must say that u r very prompt in your response and have been very helpful in completing each ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes

“Excellent response...”

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Nov 19,2018
Minithumbup
By: 'Moises'
Nov 19,2018
0 people found
this helpful
Nastasia Rey has provided an excellent management service over my London flat. She has always provided satisfactory support and response when property problem solving is required....
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Comment on agent fees
Fees are very competitive.
Was this helpful? Yes

“Lettings service...”

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Nov 16,2018
Minithumbup
By: 'Johnny'
Nov 16,2018
0 people found
this helpful
Nastasia and team have done an amazing job managing my the rentals for my home. They are proactive at dealing with issues as they arrive and provide a thoroughly professional service....
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Comment on agent fees
Good for service offered
Was this helpful? Yes

“Selling our property...”

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Apr 09,2018
Minithumbup
By: 'Claire'
Apr 09,2018
0 people found
this helpful
Both Pete and Dannielle were very professional, communicative and approachable and it was a pleasure to deal with them throughout the period of the sale....
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“First time renting...”

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Apr 07,2018
Minithumbup
By: 'Jess'
Apr 07,2018
0 people found
this helpful
We'd had a lot of trouble find a property to move into as our first in London, but was really easy with these guys and they helped out with advice etc as first time renters. Dannielle and Matthew were really friendly and gave good professional ...
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Comment on agent fees
No higher than other agent fees
Was this helpful? Yes

“Very positive experience, would recommend!...”

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Apr 04,2018
Minithumbup
Dannielle
By: 'Thomas'
Apr 04,2018
0 people found
this helpful
Danielle was a great help to us in purchasing our property and we were very grateful for her diligence and positivity when it sometimes got stressful for us. Having spoken to a lot of different estate agents in our search, Beresford were by far the ...
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Comment on agent fees
N/A
Was this helpful? Yes

“A Pleasure...”

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Mar 22,2018
Minithumbup
Dannielle
By: 'Liam'
Mar 22,2018
0 people found
this helpful
Moving and looking for a new home is always a stressful situation but dealing and working with Dannielle was a pleasure and made the whole situation a lot less stressful. Anything we needed or any questions were dealt with quickly and sorted straight away. Overall ...
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Comment on agent fees
The only downside to the whole process was unfortunately the excessive fee's by Beresford but this wasn't Dannielle's fault or any different from any other Agency.
Was this helpful? Yes

“Great, professional, courteous...”

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Mar 20,2018
Minithumbup
Dannielle
By: 'Dhruv'
Mar 20,2018
0 people found
this helpful
Danielle and Pete were a great team. Pete started off with the viewing process. Danielle helped through the whole process from viewing to final execution of the contract. She was proactive, helpful and very clear with her communication. I personally thank her for taking the ...
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Comment on agent fees
Good.
Was this helpful? Yes

“Dannielle was really helpful in finding me a property and ......”

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Mar 15,2018
Minithumbup
Dannielle
By: '-'
Mar 15,2018
0 people found
this helpful
Dannielle was really helpful in finding me a property and kept me updated with the progress of our offer which I really appreciated!...
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Was this helpful? Yes

“Really lovely and inviting personality - always responsive (even on ......”

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Mar 13,2018
Minithumbup
Dannielle
By: 'Emiljan'
Mar 13,2018
0 people found
this helpful
Really lovely and inviting personality - always responsive (even on weekends - sorry!), felt informed about the process throughout and received excellent customer service. My experience with Beresford has begun incredibly!...
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Comment on agent fees
Decent - industry standard
Was this helpful? Yes

“Very kind, friendly and avaible people, always ready to help ......”

Share on :
Mar 09,2018
Minithumbup
Dannielle
By: 'Nicolò'
Mar 09,2018
0 people found
this helpful
Very kind, friendly and avaible people, always ready to help you. Very happy to found their agency ! I suggest everyone to go to them !...
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“Fabulous service and patience with an overly detailed and (somewhat) ......”

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Feb 22,2018
Minithumbup
Pete
By: 'Erich'
Feb 22,2018
0 people found
this helpful
Fabulous service and patience with an overly detailed and (somewhat) nervous client. Beats all other agents easily. Pete's colleagues were also very helpful courteous and capable. Well done everyone !! Cheers Erich...
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Comment on agent fees
Outstanding Service and Follow through.
Was this helpful? Yes
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Tenant Fees

If you started a tenancy before 1st June 2019, the following Tenant Fees will apply until 31st May 2020:
* Change of Tenant Fee: £300 (plus £100 per guarantor if required)
* Tenancy Renewal Fee: £300
* Check-Out Fee: £180 (2 bedrooms or less), or £240 (3 bedrooms or more)

From 1st June 2020, or if you started a tenancy on or after 1st June 2019, the following Tenant Fees will apply:
* Application to add or remove tenants from the tenancy agreement by virtue of a Deed of Assignment where no additional referencing is to be conducted: £60 (including VAT)
* Application that also involves the referencing of additional incoming tenants will be subject to a further charge of £30 (including VAT) per tenant or guarantor that is to be referenced
* Application for the early termination of a tenancy: £60 (including VAT). Furthermore, a compensatory payment to the landlord equal to the loss suffered as a result of the early termination of the tenancy will apply, which will be based on the pro-rata costs incurred by the landlord in respect of initial letting of the property

- A copy of our sample tenancy agreement can be accessed via the 'Tenants' page of our website - if this page is being viewed on a property portal, please - Google 'beresford residential tenants' to access this page, as URLs cannot be provided on the portal websites.
- Redress Scheme: Beresford Residential Limited are member of The Property Ombudsman
- Client Money Protection: Beresford Residential Limited are covered by the NFOPP Client Money Protection Scheme
Last updated at 10/06/2019, 11:06 AM by Craig Wildy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:32 AM 10/06/2019 by Craig Wildy

Awards won by Stirling Ackroyd, London SE5 7AF



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