50% lettings valuation accuracy
50% lettings fee satisfaction
Oct 31,2017
Oct 31,2017
9
people found
this helpful
this helpful
Unprofessional in all aspects of letting management. They do not tackle safety issues as they rise, but wait to be notified when it is too late... I don't understand how this company can stay in business and charge the highest letting fees in town.
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Latest Reviews
20th Oct 2023
reviewed by 'david'
21st Jun 2022
reviewed by 'L.Z'
26th Jun 2019
reviewed by 'JULIA'
15th Mar 2018
reviewed by 'SCAMMERS'
31st Oct 2017
reviewed by 'Anonym'
Opening Hours
Address
Leaders
363 Bitterne Road
Bitterne,Southampton
Hampshire
SO18 5RR
02380 436000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 50% | £845 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 2 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Oct 20,2023
Oct 20,2023
0
people found
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this helpful
awful company do not care about tenants - would avoid renting from them if you can...
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Jun 21,2022
Jun 21,2022
0
people found
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I have been with Leaders for more than 6 years. They have been doing a great job. My manager Stephanie Anzalucca impressed me a lot. She is very efficient, professional and energetic. Many thanks for her hard work and best wishes to her....
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Jun 26,2019
Jun 26,2019
0
people found
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this helpful
I used Leaders for the first time to find me a tenant for a property,I can honestly say Aaron and the other staff were fantastic.I wanted just a tenant find everything went very smoothly from start to finish,and as told by Aaron ...
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Dec 14,2018
Dec 14,2018
10
people found
this helpful
this helpful
Made the whole process stressful
Only after moving in will you find out issues, they often left viewers outside the property for long waits with little information, and they knew little about the property.
They don't use any sort of customer relationship management (surprising for ...
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Feb 11, 2019
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(1)
Not a good exprience, do not let you know if a viewing has been cancelled. Do not let you know about new properties on the market even though I have constantly asked waste of time leaders are. ...
Mar 15,2018
Mar 15,2018
7
people found
this helpful
this helpful
Appalling. Trying to let as a landlord. Leaders took my business saying they would match my previous lettings agents contract. Subsequently they have gone back on their word and tried to force me into signing a standard contract by rushing me and misrepresentation. Totally unethical ...
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Comment on agent fees
Very complicated and expensive fees structure that results in the agents playing scams to get your business then not honour their promises
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Jun 14, 2018
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(1)
Leanne Hall from leaders Bitterne should not be in the industry.
Rude condescending.
I'm looking to rent I work 12 hours a day 6 days a week can only view after work or Saturday.
She blatantly refused to cooperate
Disgusting agents ...
Oct 31,2017
Oct 31,2017
9
people found
this helpful
this helpful
Unprofessional in all aspects of letting management. They do not tackle safety issues as they rise, but wait to be notified when it is too late... I don't understand how this company can stay in business and charge the highest letting fees in town....
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Feb 13,2014
Feb 13,2014
3
people found
this helpful
this helpful
Very disappointed with the pushy sales tactics and lack of knowledge of the property. Messing about with unnecessary paper work which also got lost. Their mistakes cost is more money....
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What agent could do to change your mind?
I hope no one has to go through what we did. Hopefully you will find a property that doesn't involve them.Attached Filesnbsp;
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Jan 23,2014
Jan 23,2014
0
people found
this helpful
this helpful
The team at Leaders Bitterne are absolutely amazing, they could not do enough to help and assist us in our search for a property and also during the process of arranging the tenancy of the property we will be letting within the next 2 days!
Leanne ...
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Dec 04,2013
Dec 04,2013
0
people found
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Effective, efficient, friendly and fast. Tenant vetting appears to have been effective and rent appears in my account on time with supporting documentation in the post in a timely manner....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
