0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 07,2009
Aug 07,2009
3
people found
this helpful
this helpful
They lied about the severity of the damp problem when I moved in, then refused point blank to do anything about it, despite the fact that black mould grew floor to ceiling along every external wall.
They sent me a standard letter telling me to keep the heating on and the windows open, then got snotty when i asked how much of the gas bill they were willing to pay as did not see why i should pay to heat outside because maintenance is beyond them!
After a year they came to do double glazing. They wanted to take a load bearing post from the porch (it held up upstairs) so they got contractors in, who cut a chunk out of the post, realised their rsj's were about to collapse and just welded the old section back in!
Then the contractors disappeared, and the agents left the flat with 3 inch gaps under the windows (i could put my hand through to outside) for three months! The porch wall only had the block side, they left the brick side dismantled, and the weakened support post left in place. I left before they got around to fixing it, and the damp was so bad that a load of my furniture fell apart when the removal men tried to move it.
The new tenants who moved in when i left were planning to re carpet the place at no cost to the agents (the new tenants said this at the viewing) and they told me they still planned to take a chunk out of my deposit for carpets, even though they were in a state when i moved in, although they didn't in the end but only because i threatened them with trading standards.
Avoid at all costs.
They sent me a standard letter telling me to keep the heating on and the windows open, then got snotty when i asked how much of the gas bill they were willing to pay as did not see why i should pay to heat outside because maintenance is beyond them!
After a year they came to do double glazing. They wanted to take a load bearing post from the porch (it held up upstairs) so they got contractors in, who cut a chunk out of the post, realised their rsj's were about to collapse and just welded the old section back in!
Then the contractors disappeared, and the agents left the flat with 3 inch gaps under the windows (i could put my hand through to outside) for three months! The porch wall only had the block side, they left the brick side dismantled, and the weakened support post left in place. I left before they got around to fixing it, and the damp was so bad that a load of my furniture fell apart when the removal men tried to move it.
The new tenants who moved in when i left were planning to re carpet the place at no cost to the agents (the new tenants said this at the viewing) and they told me they still planned to take a chunk out of my deposit for carpets, even though they were in a state when i moved in, although they didn't in the end but only because i threatened them with trading standards.
Avoid at all costs.
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Latest Reviews
7th Aug 2009
reviewed by 'delain'
Opening Hours
Address
James & Son
249 High Street North
Poole
Poole
BH15 1DX
01202 735664
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 07,2009
Aug 07,2009
3
people found
this helpful
this helpful
They lied about the severity of the damp problem when I moved in, then refused point blank to do anything about it, despite the fact that black mould grew floor to ceiling along every external wall.
They sent me a standard letter telling me to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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