75% lettings valuation accuracy
29% lettings fee satisfaction
Oct 27,2017
Oct 27,2017
9
people found
this helpful
this helpful
Unprofesional untrustworthy incompetent is the only way to describe this diabolical company. After telling us the price for finding a Tennant is £250 + vat they took £620 out of the new Tennant rent and deposit. They have left me with an unsafe lease after they failed to get the guarantors signature. Angela who I believed was the manager is nothing more than a con merchant. Once they have your money they refuse to take your calls. Absolute nightmare. It doesn't stop there. After writing a letter of complaint to steave pooli the director he didn't even give me the common curtacy to even reply. In 40yrs in buissiness this is the worst company I've ever dealt with. AVOID AT ALL COST.
Comment on agent fees
Diabolical
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Latest Reviews
21st Feb 2020
reviewed by 'Sandra'
1st Aug 2018
reviewed by 'Marni'
22nd Jan 2018
reviewed by 'Lucie'
6th Nov 2017
reviewed by 'Very'
27th Oct 2017
reviewed by 'Furious'
Opening Hours
Address
Homepoint Estate Agents Ltd
Unit 20 Kingstanding Shopping Centre, Kings Road
Kingstanding,Birmingham
West Midlands
B44 9HH
0121 355 1233
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 75% | 29% | £550 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 4 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 21,2020
Feb 21,2020
9
people found
this helpful
this helpful
If possible I would have given 0.--We paid a management fee, the property was not managed. When we had it back it was in terrible condition. Nothing had been picked up on, like a hole in the wall, oven not cleaned for 5 years by the ...
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Aug 01,2018
Aug 01,2018
0
people found
this helpful
this helpful
Myself and my partner have just relocated to Birmingham and found the ladies at the homepoint office to be very helpful, there was a few issues with the property and they arrange for the landlord to pop round within a few hours!
We really do ...
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Comment on agent fees
Good
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Jun 16,2018
Jun 16,2018
8
people found
this helpful
this helpful
Rented our property out with homepoint kingstanding. Seemed to be an average estate agency at first, once tenant moved in it went down hill. Kingstanding doesnt manage the property walsall does, people at both branches are unprofessional. Members of staff passed comments about myself to ...
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Comment on agent fees
Bad.. change you for even breathing in your own house. Management is a joke not even worth 1% of your monthly rent. Then when you want to leave them they want a hell of a lot of money from you...
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Jan 22,2018
Jan 22,2018
1
people found
this helpful
this helpful
I found this agency extremley helpful and friendly. i moved home for the first time and they talked me through every step of the way. very professional and friendly. All of the ladies in the office were great! I would definitley recommend....
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Comment on agent fees
Fee's were actually cheaper than the bigger companies!
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Nov 06,2017
Nov 06,2017
7
people found
this helpful
this helpful
I feel that all the reviews are very much like my situation, once home Point have your money they Don't give a Dam, and trying to speak to someone is like flying to the moon,,, it just doesn't happen,,, oh and as for checking on ...
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Comment on agent fees
Everything is bad, bad, bad. my tenants moved out over a week ago and I'm still waiting for a phone call, , to see what's happening with the deposit,,,
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Oct 27,2017
Oct 27,2017
9
people found
this helpful
this helpful
Unprofesional untrustworthy incompetent is the only way to describe this diabolical company. After telling us the price for finding a Tennant is £250 + vat they took £620 out of the new Tennant rent and deposit. They have left me with an unsafe lease after they failed to ...
read full review
read full review
Comment on agent fees
Diabolical
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Yes
Oct 20,2016
Oct 20,2016
7
people found
this helpful
this helpful
What can I say about homepoint absolute jokers avoid at all costs received at reference recently after paying 35 pounds to be be slated to the max how Unprofessional lies after lies these people are glorified answer machines expect a lovely piece in the local newspaper ...
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Comment on agent fees
At least dick turpin wore a mask
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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