50% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jun 26,2012
Jun 26,2012
7
people found
this helpful
this helpful
DO NOT USE!!
Absolutely disgusting customer service! Rude, patronising and useless!
I had to reschedule two viewings because I have an incredibly busy job, I gave plenty of notice and was told that they would not allow me to visit the property again!! They naturally blamed it on the vendor - but what Kate and her Manager failed to do was actually give the REASONS I could not make it to the viewing !!
The negotiators are obviously not trained on how to handle prospective buyers or vendors - well more full them as we are cash buyers and would move asap.
Absolutely disgusting customer service! Rude, patronising and useless!
I had to reschedule two viewings because I have an incredibly busy job, I gave plenty of notice and was told that they would not allow me to visit the property again!! They naturally blamed it on the vendor - but what Kate and her Manager failed to do was actually give the REASONS I could not make it to the viewing !!
The negotiators are obviously not trained on how to handle prospective buyers or vendors - well more full them as we are cash buyers and would move asap.
What agent could do to change your mind?
Acted in the best interest of the buyer as well as the vendor and not been rude, patronising and threatening over the phone!!Attached Filesnbsp;
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Latest Reviews
5th Jan 2023
reviewed by 'Ahmed Hassan'
27th Mar 2018
reviewed by 'Dedicated'
18th May 2015
reviewed by 'Strummer'
26th Jun 2012
reviewed by 'Hayley'
9th Mar 2012
reviewed by 'Pgood'
Opening Hours
Address
Connells
82 High Street
Stony Stratford,Milton Keynes
Buckinghamshire
MK11 1AH
01908 563 993
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £185,000 | £192,500 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 1 | 1 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 05,2023
Jan 05,2023
0
people found
this helpful
this helpful
I've had an excellent experience with connells stony Stratford branch.
Daniel who was dealing with my sale was highly professional and helpful.
Will always recommend....
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Mar 27,2018
Mar 27,2018
0
people found
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this helpful
Connells being a large Nationwide Company operates from satellite offices with a large staff turnover.
Trying to hold a thread with an individual is difficult they either leave or get moved on.
In my 32 years of using a Letting Agent and being a Professional Engineer ...
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Mar 27, 2018
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(1)
Thank you very much for your kind words.. it is a pleasure looking after your properties :) ...
May 18,2015
May 18,2015
4
people found
this helpful
this helpful
Avoid this company. They do not tell the truth and are totally incompetent.
THEY ARE TRULY THE ESTATE AGENTS FROM HELL
If one was to make a programme entitled Cowboy Estate Agents Connells Oxley Park would be the best of the worst as that is ...
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What agent could do to change your mind?
Been honest, professional and acted upon my interests as opposed to their own agendaAttached Filesnbsp;
Comment on agent fees
They lied about the value of my property in order to get my business. They lied about the fees they would charge
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Jun 26,2012
Jun 26,2012
7
people found
this helpful
this helpful
DO NOT USE!!
Absolutely disgusting customer service! Rude, patronising and useless!
I had to reschedule two viewings because I have an incredibly busy job, I gave plenty of notice and was told that they would not allow me to visit the property again!! They naturally ...
read full review
read full review
What agent could do to change your mind?
Acted in the best interest of the buyer as well as the vendor and not been rude, patronising and threatening over the phone!!Attached Filesnbsp;
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Jul 06, 2012
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(1)
Dear Hayley,
I would like to apologise for your recent experience with us. I would be happy to take this matter up with the branch for you. My direct contact details are [email protected] or telephone: 01908 674141 if you would like to get in touch.
Apologies again and I hope to speak to you soon,
Best wishes,
Charles Hart
Area Manager ...
Mar 09,2012
Mar 09,2012
0
people found
this helpful
this helpful
WHAT AN AMAZING SERVICE!
I actually sold and bought through Connells in Ferndown - I shall start with my sale!
They valued my home at the highest price (they said 10,000 more) and convinced me they could get it - AND THEY DID! Yes they did ...
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Jun 12, 2012
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Thanks Peter, we are determined to show here are good, honest and helpful agents out there!
Karen @ connells xx ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
I would like to apologise for your recent experience with us. I would be happy to take this matter up with the branch for you. My direct contact details are [email protected] or telephone: 01908 674141 if you would like to get in touch.
Apologies again and I hope to speak to you soon,
Best wishes,
Charles Hart
Area Manager