Newport, NP20
4/5, 23 reviews
78% recommended
83% sales valuation accuracy
86% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction

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“Spicerhaart DO NOT TOUCH WITH A BARGEPOLE, IGNORANT, RUDE, ARRIGANT. ......”

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Oct 17,2017
Minithumbdown
By: 'Christine'
Oct 17,2017
1 people found
this helpful
Spicerhaart DO NOT TOUCH WITH A BARGEPOLE, IGNORANT, RUDE, ARRIGANT. Even after you leave a property you have rented they still want rent from you, what an absolutely shower of useless people to deal with, no communication from one person to the next.
Comment on agent fees
Rubbish
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By: ross
Mar 09, 2018
Hi there,
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,

Regards
Ross

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Latest Reviews

View all Reviews 23
19th Jun 2024
reviewed by 'Jamie'
“I wouldn't recommend Haart Estate Agents. They are not transparent and they lie. 1) They don't tell you about the 2 week ......”
18th Mar 2024
reviewed by 'Karen'
“Sherhys Griffths have been so helpful in everything on my current viewings, she is still ongoing to help me find ......”
7th Feb 2024
reviewed by 'Caroline Adaway'
“I am a landlord with haart in Newport. I strongly advise against using this service. Their communication is awful. They ......”
23rd Nov 2023
reviewed by 'Alan'
“Excellent service and friendly staff, most welcoming, thanks for your help...”
10th Aug 2023
reviewed by 'Gareth L Davies'
“Leanne was fantastic, friendly and everything was explained very thoroughly. She’s obviously very knowledgeable of her job and extremely ......”
29th Jun 2023
reviewed by 'Kat Cline'
“DO NOT USE. This agency caused costly damage to our home during an “inspection”, said they would pay for the ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

haart
11 Bridge Street
Newport
Gwynedd
NP20 4AL
01633 222255

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 86% £22,000 £100,000
Lettings 100% 75% £600 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 4 1 5 1 2 0 3 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Please Don't Use Haart...”

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Jun 19,2024
Minithumbdown
By: 'Jamie'
Jun 19,2024
0 people found
this helpful
I wouldn't recommend Haart Estate Agents. They are not transparent and they lie. 1) They don't tell you about the 2 week cooling off period. They tell you that you will have no viewings for the first two weeks then they will hold an open day on ...
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“Viewings...”

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Mar 18,2024
Minithumbup
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Harry
By: 'Karen'
Mar 18,2024
0 people found
this helpful
Sherhys Griffths have been so helpful in everything on my current viewings, she is still ongoing to help me find my forever home, a credit to Harry Estate Agents....
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“Do not use......”

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Feb 07,2024
Minithumbdown
By: 'Caroline Adaway'
Feb 07,2024
0 people found
this helpful
I am a landlord with haart in Newport. I strongly advise against using this service. Their communication is awful. They mislead, or are unclear. Or just ignore messages and emails. They are very difficult to get hold of. It is also impossible to leave without ...
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“Excellent service and friendly staff, most we......”

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Nov 23,2023
Minithumbup
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David
By: 'Alan'
Nov 23,2023
0 people found
this helpful
Excellent service and friendly staff, most welcoming, thanks for your help...
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“Leanne was fantastic, friendly and everything......”

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Aug 10,2023
Minithumbup
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Leanne
By: 'Gareth L Davies'
Aug 10,2023
0 people found
this helpful
Leanne was fantastic, friendly and everything was explained very thoroughly. She’s obviously very knowledgeable of her job and extremely professional. As a representative of Haart you couldn’t ask for a better person. Thank you Leanne and thank you Haart for your excellent service ...
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“DO NOT USE. This agency caused costly damage ......”

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Jun 29,2023
Minithumbdown
By: 'Kat Cline'
Jun 29,2023
0 people found
this helpful
DO NOT USE. This agency caused costly damage to our home during an “inspection”, said they would pay for the damage, and later refused to honour their promise. Haart is the absolute worst estate agent you can find and cost us thousands of pounds and ...
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“Good experience...”

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Apr 18,2023
Minithumbup
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Shauna
By: 'Giuseppe'
Apr 18,2023
0 people found
this helpful
I spoke with kayden which was helpful and very kind helping me with my issue and giving me good advice...
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“5 star service from zara in the newport offic......”

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Mar 25,2021
Minithumbup
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zara
By: 'Lloyd Sweetingham'
Mar 25,2021
0 people found
this helpful
5 star service from zara in the newport office always sorts everything out and very helpful and as a tennant i wouldn't rent from anyone else thanks again! Definitely recommend haarts estate agents...
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“Excellent service from Heart throughout! In p......”

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Feb 24,2021
Minithumbup
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Shauna
By: 'Chris'
Feb 24,2021
0 people found
this helpful
Excellent service from Heart throughout! In particular Shauna who gave us outstanding service and managed to sell our property in very good time! Thank you...
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“House sale...”

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Apr 02,2019
Minithumbup
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Jasmine
By: 'lauren'
Apr 02,2019
0 people found
this helpful
Jasmine Heath and Lauren and the team have been amazing through our buying and selling of Gaer road and Oak Tree Drive, thanks also to Laura who dealt with our mortgage deal....
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Comment on agent fees
good
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“Efficient and Helpful...”

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Jan 21,2019
Minithumbup
By: 'R'
Jan 21,2019
0 people found
this helpful
I have used Haart since Dec 13 for one property which has had 4 tenants. For every change of tenant the process has been smooth and on the occasion of queries or repairs I have found them to be courteous and efficient. Most of my dealings were ...
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Comment on agent fees
Fine.
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“Quality Service...”

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Jan 06,2019
Minithumbup
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Sam
By: 'Pay'
Jan 06,2019
0 people found
this helpful
Sam was very professional and helpful, making the service they provide hassle free. Would have no problem recommending the service....
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Comment on agent fees
Good
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“Tenant find...”

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Dec 05,2018
Minithumbup
By: 'Pete'
Dec 05,2018
0 people found
this helpful
Fast and friendly, dealt with everything to do with our property and tenants professionally and proficiently would definitely recommend to other landlords....
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Comment on agent fees
Reasonable, lower end when compared to others
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“Great...”

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Nov 28,2018
Minithumbup
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Zoe
By: 'Siobhan'
Nov 28,2018
0 people found
this helpful
Haart were great when I was looking for a house uregently, and I feel like Zoe went out of her way to be extremely helpful and keep me up to date on the whole process....
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“Personable, flexible, conscientious and congenial working partnership...”

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Nov 27,2018
Minithumbup
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Zoe
By: 'Ann'
Nov 27,2018
0 people found
this helpful
I have been very happy working with Haart staff. Being new to the rental business, I found it very helpful to be guided into and through the process. The staff who dealt with my two rentals (apart from Zoe and David, I'd also like to ...
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Comment on agent fees
Lower fees would be brilliant, but I appreciate there is a lot of work involved in setting up a tenancy, and it was a relief not to have to deal with this. The fees are in line with those of other estate agents, and I was able to save some money by putting together the Inventory myself. Getting the first (part-)rent for the first flat took a little bit of time, but this was also partly my own fault because I had not spotted an error in the original calculation. The first part-rent for the second flat was transferred very promptly and now that the rents are set up, I look forward to receiving subsequent transfers speedily.
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“Jonathon has been very professional during my whole experience and I was very pleased with his service great communication and outstanding business...”

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Aug 16,2018
Minithumbup
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Jonathan
By: 'S'
Aug 16,2018
0 people found
this helpful
I would highly recommend Jonathon and if in the future I purchase or sell another property I will not hesitate to contact him. Thanks for a great service...
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Comment on agent fees
Reasonable
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“Spicerhaart DO NOT TOUCH WITH A BARGEPOLE, IGNORANT, RUDE, ARRIGANT. ......”

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Oct 17,2017
Minithumbdown
By: 'Christine'
Oct 17,2017
1 people found
this helpful
Spicerhaart DO NOT TOUCH WITH A BARGEPOLE, IGNORANT, RUDE, ARRIGANT. Even after you leave a property you have rented they still want rent from you, what an absolutely shower of useless people to deal with, no communication from one person to the next....
read full review
Comment on agent fees
Rubbish
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: ross
Mar 09, 2018
View all comments (1)
Hi there, We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience. Thank you, Regards Ross ...

“I recently had dealings with your agent Sam McAllister in ......”

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Sep 22,2017
Minithumbup
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Sam
By: 'Diane'
Sep 22,2017
0 people found
this helpful
I recently had dealings with your agent Sam McAllister in relation to a letting via your company. Sam was extremely professional and courteous at all times and more importantly, returned my calls promptly(and trust me there were many), in order to ensure my bond ...
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By: ross
Mar 09, 2018
View all comments (1)
Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“I am the owner of multiple properties and was recommended ......”

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Aug 18,2017
Minithumbdown
By: 'Unhappy'
Aug 18,2017
2 people found
this helpful
I am the owner of multiple properties and was recommended this company by a friend. I unfortunately had dealings with Dan Comber who I found to be unhelpful, rude and wanting to cut corners. He didn't even know what the DPS was or how it ...
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Comment on agent fees
No comment
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By: Steve np19
Aug 27, 2017
View all comments (1)
I let my property twice through Haart. Should have learnt the first time. They are all talk. Property trashed twice while In there care. Certainly would NOT recommend,stay well clear,they caused me so much stress. ...

“Haart did a fantastic job with selling my first house, ......”

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Jun 26,2017
Minithumbup
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Charlotte
By: 'T'
Jun 26,2017
0 people found
this helpful
Haart did a fantastic job with selling my first house, it was such a quick sale and would definitely recommend using haart. I would like to say a big thank you to every body involved, such a quick sale and really happy Thank you again ...
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Comment on agent fees
Good
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“A great service - professional and personable. Would highly recommend. ......”

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Feb 10,2017
Minithumbup
By: 'Solspans'
Feb 10,2017
0 people found
this helpful
A great service - professional and personable. Would highly recommend. I found the team to be knowledgeable and fully informed of all details I required....
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By: Ross
Feb 10, 2017
View all comments (1)
Hi Solspans, Thank you for your kind review of our Newport branch, we're pleased to hear they provided a professional and personable service throughout. We will pass this feedback on. Regards Ross ...

“Excellent service from 1st viewing to completion from Charlie at ......”

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Jan 20,2017
Minithumbup
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Charlotte
By: 'Annette'
Jan 20,2017
0 people found
this helpful
Excellent service from 1st viewing to completion from Charlie at Haart, Newport. Professional, friendly, approachable and courteous at all times. Charlie was constantly in touch with the vendor and both side's solicitors. I received weekly calls from her throughout the process updating me on the ...
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Comment on agent fees
N/A
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By: Ross
Jan 20, 2017
View all comments (1)
Hi Annette, Thanks for your kind review of our Newport branch. We're pleased to hear they delivered an excellent service from first viewing to completion. We will pass this feedback on. Regards Ross ...

“This is the first time we have moved so we ......”

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Sep 10,2014
Minithumbup
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Rebecca
By: 'Helen'
Sep 10,2014
0 people found
this helpful
This is the first time we have moved so we wanted a company who could give us the personal service we desired. Haarts Newport did just that. From Jonathan who provided us with the valuation to Rebecca who listened to our moans when things were ...
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By: Customer Relations Manager
Sep 17, 2014
View all comments (1)
Dear Helen, We are really pleased to hear about the service you received and the experience you had with our Newport branch. Thank you for taking the time to write this lovely review. All the best for the future! Melanie Smith, Customer Relations Manager ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by haart, Newport NP20 4AL



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