100% lettings valuation accuracy
99% lettings fee satisfaction
Jun 22,2012
Jun 22,2012
2
people found
this helpful
this helpful
Excellent communication, I was kept up to date throughout as much as possible, easy to get hold of if i needed to ask anything and always happy to help!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
11th Oct 2024
reviewed by 'Bev'
19th Aug 2024
reviewed by 'Bradley Guest'
16th Feb 2023
reviewed by 'Naomi Marks'
10th May 2022
reviewed by 'Alisha'
14th Sep 2021
reviewed by 'G-r'
3rd Mar 2018
reviewed by 'Jayne'
Opening Hours
Address
DDM Residential
46 Oswald Road
Scunthorpe
North Lincolnshire
DN15 7PQ
01724 868 168
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £550 | £550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 2 | 0 | 1 | 1 | 1 | 3 | 0 | 2 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 11,2024
Oct 11,2024
0
people found
this helpful
this helpful
Marie is very good however the other girls in the Scunthorpe office are not very professional . They lied about trying to contact people who had asked to view my house and said they had left voice messages when they had not. I asked them to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2024
Aug 19,2024
0
people found
this helpful
this helpful
If they still use gas and care I would avoid DDM residential as like the plague.
Gas and care have a reputation for ripping people off, shame on DDM for using them...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 16,2023
Feb 16,2023
0
people found
this helpful
this helpful
I spoke to a women named 'Lauren' on the phone. I was looking for some advice on how to go about looking for a new property as im a first time buyer! Lauren took her time, gave me advice and she as so understanding of ...
read full review
read full review
Was this helpful?
Yes
Yes
May 10,2022
May 10,2022
0
people found
this helpful
this helpful
Unprofessional, disrespectful, disregarding to tenants. Would not recommend to a gold fish. Waste of time and the staff are beyond anything I have ever whitenesses before, complete lack of communication and do not care about their tenants only bothered about themselves and money....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 14,2021
Sep 14,2021
2
people found
this helpful
this helpful
IGNORANT - Dont contact them because they dont respond. There are others. Get in touch or Email goes unanswered today...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 14, 2024
View all comments
(2)
Totally utterly unprofessional & disgusting, the way of how they regard tenants when you moved out. Thanks to TDS intervention that we got a partial deposit instead of paying 3 times of our original deposit. This company DO NOT rent houses to people. It rent landlord properties
Stay AWAY & AVOID from DDM if you want to get your deposit back. ...
Mar 03,2018
Mar 03,2018
7
people found
this helpful
this helpful
Hugely disappointed in this company who over priced our property to sell which then inturn didnt create any viewings. The person who came to do the EPC rating was in my opinion totally unprofessional and thought he could barge around my house.
I had to ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 07, 2019
View all comments
(1)
Hi Jayne,
My apologies for this being the first response you have had. We are sorry you had a bad experience with us at DDM. With regards to the offer, by law we have to put all offers forward we receive this could have been by someone who previously viewed the property. The communication isn't acceptable and i will make sure this improves. ...
Feb 16,2018
Feb 16,2018
7
people found
this helpful
this helpful
LANDLORDS AVOID AT ALL COSTS!!! They will send GAS AND CARE round to your house. Gas and care have a contract with DDM, and have a reputation for ripping people off. But DDM don't care about that, they still use them cause they are cheap, ...
read full review
read full review
Comment on agent fees
Terrible, sending clueless scruffy people round to wreck my house
Was this helpful?
Yes
Yes
Jan 17,2015
Jan 17,2015
0
people found
this helpful
this helpful
Mathew is very professional and so friendly with his customers. No problem is too much trouble. He made sure the whole purchase went smoothly. First class and thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 07, 2019
View all comments
(1)
Good Morning Linda. I am just looking back over previous reviews and noticed your positive words towards Matthew, which is great but you only gave us 1 star. Am i correct to assume this should be 5 stars? ...
Jun 18,2014
Jun 18,2014
2
people found
this helpful
this helpful
Chris first came to value property found him honest and informative which made the descision to use DDM an easy one.
When property went on the market was regularly updated by Darryl and Emma and when I needed to get in touch with them they ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 05,2014
Apr 05,2014
2
people found
this helpful
this helpful
Absolutely ridiculous company! Severe lack of communication between all staff, branches and with ourselves (the tenant). Failed to tell us vital information that we needed to know after we incurred a house fire, and finding ourselves going directly to the landlord. Spoke to several different ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 09, 2014
View all comments
(1)
Dear Miss Oldman, You have admitted the house fire & smoke damage was caused by your own negligence and started in the bedroom on a Friday evening. You told us this house fire was caused by smoking. You were aware smoking was prohibited in the house. The landlords are deeply distressed and their loss will be extensive, even taking into account the insurance claim. I am pleased you and your young child managed to escape without incident and assure you we are dealing with this matter quickly and p ...
Mar 02,2014
Mar 02,2014
6
people found
this helpful
this helpful
We had a very positive experience with this Estate Agent from our first enquiry, to viewing and eventually buying the property. Emma in particular stood out and was very positive, knowledgable and personable, and helped make what can be a very stressful time, a happy ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 07,2012
Sep 07,2012
3
people found
this helpful
this helpful
I have found Lynne professional in all of our dealings. She is extremely efficient and actions my requests or any related property issues in a timely fashion.
I believe that Lynne is trustworthy with the effect that repairs up an agreed value she does not ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 24,2012
Aug 24,2012
4
people found
this helpful
this helpful
Surveyed properties that we have available and took over the entire management In a troublr free manner....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13,2012
Aug 13,2012
5
people found
this helpful
this helpful
This agency seems to handle all issues quickly and efficiently, and provides all the information one might want,...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2012
Aug 11,2012
3
people found
this helpful
this helpful
i found darryl to be friendly ,helpful,and proffesional.he always had time to explain things and keep me well informed,he helped alot with the purchase of the property .nothing was too much trouble....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 22,2012
Feb 22,2012
2
people found
this helpful
this helpful
Great Service - i actually went in to thank the team last week for dealing with my mums property for the last 6 years. All friendly and professional.
very unfair comments from the other people. if in doubt speak with them direct. i can not say ...
read full review
read full review
Was this helpful?
Yes
Yes
“Poor and insufficient communication riddled with spelling and grammatical errors.......”
Feb 07,2012
Feb 07,2012
1
people found
this helpful
this helpful
Poor and insufficient communication riddled with spelling and grammatical errors.
Very slow to liaise between tenant & landlord.
Do not 'manage' the property, as a landlord I visited the property myself to rectify a repair issue while they simply sent a few emails and took their 11%+...
read full review
read full review
What agent could do to change your mind?
Provide an efficient service with communication from the agent that comes in a timely manner without landlord initiation. Provide excellent customer service that justifies the management fee. Offer compensation for mistakes or redemtion of some of the fee for incompetencies.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Feb 22, 2012
View all comments
(1)
I understand we addressed these issues through the ombudsman who found in our favour. I am sorry that due to your circumstances our relationship diminished. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
