33% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 14,2017
Oct 14,2017
3
people found
this helpful
this helpful
We are going through a NIGHTMARE. We moved from Europe, in a Marsh and Parsons apartment a month ago, with our 3 year old. We reported an awful smell in the master bedroom right away. After having the manager of the buikding unreachable and contractors come and check but not do anything and not coming back, we had a contractor finally come yeatwrday and tell us the truth : it is a smell from rats and mice. I feel horrible ever since that news : NOBODY CARES ABOUT OUR CASE AT MARSH AND PARSONS. There is a huge hygiene problem and nobody cares and their answer (when they answer) is : if we break our contract this early in time, we have to pay an amount to break it + the months of rent where there is no tenant".
We are a young couple, in artistic fields, our 3 year old started nursery in the area. I feel stuck in a nightmare.
What about justice ?
What about a hygiene case like this ?
Is it normal in 2017 to pay this much a two bedroom in Notting Hill and have to sleep in our living room
? I am so angry. Trying to not get depressed from this.
Can anyone please recommend a good lawyer ? We are still here and we need help.
Thank you.
Naila.
We are a young couple, in artistic fields, our 3 year old started nursery in the area. I feel stuck in a nightmare.
What about justice ?
What about a hygiene case like this ?
Is it normal in 2017 to pay this much a two bedroom in Notting Hill and have to sleep in our living room
? I am so angry. Trying to not get depressed from this.
Can anyone please recommend a good lawyer ? We are still here and we need help.
Thank you.
Naila.
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Latest Reviews
25th Jan 2022
reviewed by 'PoorTenant'
6th Aug 2018
reviewed by 'disheartened'
14th Oct 2017
reviewed by 'Naila'
22nd Jul 2015
reviewed by 'AusMick'
25th Mar 2014
reviewed by 'Lynda'
Opening Hours
Address
Marsh & Parsons
2-6 Kensington Park Road
Notting Hill,London
Greater London
W11 3BU
020 7313 2890
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £660 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 5 | 0 | 0 | 0 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 25,2022
Jan 25,2022
0
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Consistently got it wrong in terms of the law and best practice. Tom Glenn was so arrogant, so inexperienced and so deeply unpleasant....
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Jul 19,2020
Jul 19,2020
2
people found
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this helpful
Buying through Marsh & Parsons Kensington branch was a nightmare. Offer based on property being taken off the market.... they never removed its online listing and also did not put a marker e.g ‘ under offer’ on. This led to the vendor being approached by other ...
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Aug 06,2018
Aug 06,2018
3
people found
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this helpful
The estate agents can be very quick to push you in to decisions and financial obligations that you can't afford. I felt I was preyed on as I was vulnerable and new to the area, and ended up being persuaded into something I inevitably could ...
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Comment on agent fees
Expensive.
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Oct 14,2017
Oct 14,2017
3
people found
this helpful
this helpful
We are going through a NIGHTMARE. We moved from Europe, in a Marsh and Parsons apartment a month ago, with our 3 year old. We reported an awful smell in the master bedroom right away. After having the manager of the buikding unreachable and contractors come ...
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Jul 22,2015
Jul 22,2015
67
people found
this helpful
this helpful
Be very wary of Marsh and Parsons. I am an expat executive who relocated, and looked at a property once on a pre-assignment trip. The estate agent promised to do multiple things including sending additional photos and doing a skype walk-through -- which he never ...
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What agent could do to change your mind?
Been a human being with normal human empathy. Take lessons in how to exist as a human being in societyAttached Filesnbsp;
Comment on agent fees
Refusing to release fees despite my need to relocate (at my expense) as a result of issues that were known and existing prior to my occupancy. These people will hold onto their cash with a death grip regardless of whether they are right or wrongAttachments
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Jul 24, 2015
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(1)
We understand your frustration and disappointment at what turned out to be a very difficult situation. We must point out that we are not a neutral party and are not the owners of the property; we act for the landlord (our client) who has now released you from your contract. We strongly advised our client in this matter and agreed to waive the entirety of our fees in order to facilitate this decision. We cooperated fully with your relocation agency, communicating openly the position of our clien ...
Mar 25,2014
Mar 25,2014
0
people found
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Faced with the challenging prospect of coming from Toronto, Canada and needing to find an apartment in London - Marsh & Parsons were recommended by a local friend. I now understand why. Emma Kennedy, letting agent from your Notting Hill branch was a delight. Her efficient, ...
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Mar 14,2014
Mar 14,2014
0
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My best experience yet working with a lettings agent. Excellent advice, always responsive and thoroughly professional including late at night and throughout weekends. Quick results, and the most accurate valuation by far. The fees aren't the lowest but in my case they were 120% deserved, both ...
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Mar 03,2014
Mar 03,2014
0
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Excellent service from Georgina. She is bright, professional, gracious, and friendly. She responded quickly and efficiently, making things happen. Highly recommended....
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Aug 22,2010
Aug 22,2010
2
people found
this helpful
this helpful
Great lettings team, really helpful every step of the way, referred to all people I know who are looking for property. I think a lot of the negative reviews come from people misunderstanding what the actual agents job is! Some people (tenants) have no initiative!...
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Aug 16,2010
Aug 16,2010
1
people found
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this helpful
Were overly helpful and obsequious when showing us properties. Once we moved in, they went completely AWOL. They were supposed to be responsible for property maintenance and communicating our requests to landlord but did nothing. All in all large company trying to make the most ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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