85% lettings valuation accuracy
73% lettings fee satisfaction
Oct 08,2017
Oct 08,2017
4
people found
this helpful
this helpful
Extremely unprofessional, and poor service. Avoid doing business with this establishment if at all possible.
Problems initially caused by this establishment were when they had informed one of our fellow-tenants that it was okay for them to move out part-way through the contract. Later it was revealed to me personally, by the landlady, that this should not have been the case. After visiting the establishment in person, I was concerned to find they did not seem to have my contact details on file. Later on, we AND the Landlady herself had approached this establishment, and asked them to help us to find a replacement tenant. To this the establishment said they would oblige, and then contacted me, asking for pictures of the room, via whatsapp, no less, and asking about preferences for our potential replacement flatmates. Needless to say, after saying they would help us, there was no evidence to show they were taking any action at all, and upon the end of the tenancy, after voicing some of my concerns, I was told that this was not part of their job - which is rather confusing considering I have an email from them, saying they would help find a new flatmate. Upon moving out, I voiced a number of other concerns that simply went unanswered (I stress that as yet, many of the concerns I have raised are *still* unanswered.), and then encountered a huge amount of problems in obtaining our deposit back on time.
Initially we were told that the uncontested amount of our deposit was released, and would be with us that afternoon. The deposit did not arrive, and we were then told that it was not released, and the landlady - who was conveniently unreachable at the time - was instead holding the deposit until we had produced final statements for all of the utility bills, and that any further dealings on this subject would be with the landlady - who as I mentioned earlier, had an unreachable phone, and was not responding to emails.
Eventually, after this establishment held onto my deposit long enough to not only jeopardize my ability to afford a new place to live, but to also jeopardize my place on my course at the Guildhall School of Music and Drama - where in the future of my career lies - by making me unable to afford my tuition fees, and also after some very animated discussions, was our deposit finally released - and that there was simply just some supposed hold up with the accounts team, which I suppose no-one in the establishment had thought to check for a very substantial amount of the month. I was later informed by the landlady herself, that the deposit released a while before this ordeal had reached its peak.
I still do not understand what we paid for in our initial estate-agent fees, and why they deem the amount we paid to have been just, right, or ethical, if this is the kind of professional service they provide. Rather shambolic.
I will add that the house was also incorrectly advertised.
I stress that one should only do business with this establishment if they have no other option, and that they should also carefully scrutinize every communication with this establishment. One star is too good of a rating.
Problems initially caused by this establishment were when they had informed one of our fellow-tenants that it was okay for them to move out part-way through the contract. Later it was revealed to me personally, by the landlady, that this should not have been the case. After visiting the establishment in person, I was concerned to find they did not seem to have my contact details on file. Later on, we AND the Landlady herself had approached this establishment, and asked them to help us to find a replacement tenant. To this the establishment said they would oblige, and then contacted me, asking for pictures of the room, via whatsapp, no less, and asking about preferences for our potential replacement flatmates. Needless to say, after saying they would help us, there was no evidence to show they were taking any action at all, and upon the end of the tenancy, after voicing some of my concerns, I was told that this was not part of their job - which is rather confusing considering I have an email from them, saying they would help find a new flatmate. Upon moving out, I voiced a number of other concerns that simply went unanswered (I stress that as yet, many of the concerns I have raised are *still* unanswered.), and then encountered a huge amount of problems in obtaining our deposit back on time.
Initially we were told that the uncontested amount of our deposit was released, and would be with us that afternoon. The deposit did not arrive, and we were then told that it was not released, and the landlady - who was conveniently unreachable at the time - was instead holding the deposit until we had produced final statements for all of the utility bills, and that any further dealings on this subject would be with the landlady - who as I mentioned earlier, had an unreachable phone, and was not responding to emails.
Eventually, after this establishment held onto my deposit long enough to not only jeopardize my ability to afford a new place to live, but to also jeopardize my place on my course at the Guildhall School of Music and Drama - where in the future of my career lies - by making me unable to afford my tuition fees, and also after some very animated discussions, was our deposit finally released - and that there was simply just some supposed hold up with the accounts team, which I suppose no-one in the establishment had thought to check for a very substantial amount of the month. I was later informed by the landlady herself, that the deposit released a while before this ordeal had reached its peak.
I still do not understand what we paid for in our initial estate-agent fees, and why they deem the amount we paid to have been just, right, or ethical, if this is the kind of professional service they provide. Rather shambolic.
I will add that the house was also incorrectly advertised.
I stress that one should only do business with this establishment if they have no other option, and that they should also carefully scrutinize every communication with this establishment. One star is too good of a rating.
Comment on agent fees
Expensive, not sure why.
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Opening Hours
Address
David Key
589 Green Lanes
Haringey,London
Greater London
N8 0RL
02071000754
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 85% | 73% | £1,050 | £1,950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 2 | 4 | 3 | 1 | 0 | 1 | 0 | 0 | 4 |
Areas covered
- N8
- N4
- N5
- N1
- N7
- N16
- N15
- E5
- N17
- N18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 12,2024
Nov 12,2024
14
people found
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this helpful
The Property Ombudsman (TPO) has expelled two agents from its scheme but is in dispute with an auctioneer over the reasons for its departure.
TPO said David Key Property Limited and Leonard D Morgan & Co were referred to its compliance committee, which ruled that they ...
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Jan 17,2024
Jan 17,2024
1
people found
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this helpful
In the last year despite being paid a full management fee they have not paid the rent on time and they owe 4 months rent. I believe they are pocketing the money either gambling it or frequenting women. Either which way what gives them the right ...
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Sep 13,2023
Sep 13,2023
1
people found
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this helpful
I found them unreliable. They manage the property for us and over the course of 8 months now, never once deposited the rent on time despite collecting it from the tenants. What’s more, the have the audacity to deduct management fee. They don’t respond ...
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Jul 21,2022
Jul 21,2022
0
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Cannot fault the service and commitment in securing me my first property, a huge thankyou to David Key and all the team....
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May 20,2021
May 20,2021
0
people found
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All the staff are fantastic, professional, helpful and friendly. I speak with D a lot but I have not had a bad experience with anyone. They always get me good tenants and provide a stress free management service. Luv xx N...
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Feb 24,2021
Feb 24,2021
0
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I have to praise the staff for being extremely professional and exceptionally efficient. Also providing a 1st class service.
They managed to find a tenant for my property within one week. They are all so friendly and always very helpful.
I will be recommending them ...
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Oct 08,2020
Oct 08,2020
0
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Excellent estate agents. Especially Andrew who was always very helpful. Would definitely recommend them. My experience renting out my flat was quick and efficient....
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Sep 07,2020
Sep 07,2020
0
people found
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Poor agency, agents in this company need to cooperate with the office ! I'm still waiting my deposit after 2 weeks!...
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Mar 07,2020
Mar 07,2020
0
people found
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By far the best agents I have worked with, very well trusted with my properties. The team are all great and very approachable. Andrew Seemungal was fantastic help with helping me and my tenants to run a smooth process. He made both me and the ...
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Dec 15,2019
Dec 15,2019
3
people found
this helpful
this helpful
Agent is hassling me to accept less than asking market price even though I’ve said I don’t need to sell and the asking price is my minimum (and £50k less than I was offered three years ago, to reflect the market). The property ...
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Nov 09,2019
Nov 09,2019
0
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I have recently rent a flat managed by David Key estate agency and the agent Andrew Seemungal done a great job bridging my communication with landlord due to my busy working schedule, Andrew Seemungal was very responsive to my emails with a very clear and ...
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Dec 14,2018
Dec 14,2018
2
people found
this helpful
this helpful
Being an agent myself, this is the WORST service i have ever encountered from ANY business, almost like the negotiator doesn't want the deal, not willing to do anything to help/assist with viewing, argued with me over the telephone, shouted at me, told me ...
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Nov 27,2018
Nov 27,2018
0
people found
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He is very professional and he helped us to rent a house very quickly ,thanks for everything, all the best...
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Sep 19,2018
Sep 19,2018
0
people found
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A huge thank you to all the staff at Haringey branch of David Key, Especially Andrew, who always does an excellent job, he is one of the best in his field always super efficient, organised, dedicated and polite, keeping us fully informed.
A big thank ...
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Comment on agent fees
Very good.
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Mar 26,2018
Mar 26,2018
1
people found
this helpful
this helpful
This agency is one of the WORST i have ever dealt with , staff are unprofessional and lack of manners .
Never get a call back in regards my appointments and have to call them multipleS timeS to rearrange another one.
They just make you loose your ...
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Comment on agent fees
WORST estate agent
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Jan 22,2018
Jan 22,2018
0
people found
this helpful
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I was impressed with the professionalism that Andrew manage to accomplish my letting contract, it has a gift for working within time pressure I tip my hat to him...
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Comment on agent fees
Reasonable
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Dec 20,2017
Dec 20,2017
0
people found
this helpful
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I am really impressed with professional attitude from David Key. I was served by Andrew Seemungal (Senior Negotiator), from day one he was very attentive to my specific requirements and has very well fulfilled. He conducted all the viewings timely and provided me clear information. ...
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Comment on agent fees
Very Good Service
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Feb 14, 2018
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(1)
Lovely person Mr Andrew. Highly professional and my first impression good negotiator to close the deal asap so all the parts are happy ...
Oct 08,2017
Oct 08,2017
4
people found
this helpful
this helpful
Extremely unprofessional, and poor service. Avoid doing business with this establishment if at all possible.
Problems initially caused by this establishment were when they had informed one of our fellow-tenants that it was okay for them to move out part-way through the contract. Later it ...
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Comment on agent fees
Expensive, not sure why.
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Feb 24,2017
Feb 24,2017
0
people found
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Excellent service.
All staff at David Key Haringey were extremely helpful and friendly.
Expecially Ali he went above and beyond in supporting me, his consistency and dedication was phenomenal.
Thank you Ali....
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Comment on agent fees
Good
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Jul 08,2016
Jul 08,2016
0
people found
this helpful
this helpful
I was happy all round with Andrew he was always available to help he conducted all the viewings and I got a quick sale...
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Comment on agent fees
Good
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Aug 20,2015
Aug 20,2015
0
people found
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I must say i was very impressed from the service i have received from David key HARINGEY, my house was empty for 6 weeks till i walked into the branch and was helped by Charlotte and Ali very helpful guys and found me the perfect family, ...
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Comment on agent fees
I have made use of there promotional offer for the full management which was 7% even though i will do my own inspections, but other agents we're charging this just to find a tenant.
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Mar 05,2015
Mar 05,2015
1
people found
this helpful
this helpful
I had a great experience in David key Haringey, they were very helpful and always in contact with me keeping me updated with what was going on with tenants. They let my house in a short amount of time which I was very impressed with, ...
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Feb 17,2015
Feb 17,2015
1
people found
this helpful
this helpful
Very Attentive Agent, Let my property in under 7 days, so really effective 7 day let guarantee. Had it advertised with another agent previously and had a bad experience but they have restored my faith in agents. Definitely recommend!...
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Comment on agent fees
Totally affordable and better then using corporate agents and getting ripped off!
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Nov 11,2014
Nov 11,2014
1
people found
this helpful
this helpful
the guys in there was very helpful and got the max out of my property. they did not just let my property they also help me with other issues i was having before i let it out. will definitely be doing business again with my ...
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Jul 25,2014
Jul 25,2014
3
people found
this helpful
this helpful
I had a pleasant experience with the fellow chap as well as the company itself (Davidkeys) was very helpful in process of quick and efficient paperwork and good communication to assure everything was quick and smooth, polite and helpful. Thank you !...
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Oct 06,2024
Oct 06,2024
0
people found
this helpful
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They're a sham. I've taken the to court and have got them expelled from The Property Ombudsman's list of approved agents. I have been awarded compensation.
All of the logos on their website of partners and regulatory bodies they claim to be members of are ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4:22 PM 01/09/2014 by cem dogan
Best Letting Agent in N8 
