0% lettings valuation accuracy
50% lettings fee satisfaction
Oct 04,2017
Oct 04,2017
6
people found
this helpful
this helpful
I've had some bad Letting Agents and Landlords before, but these guys have to be the worst letting agent I have ever had to deal with. I understand people have stressful jobs, but having no heating for four months during winter, and only providing us with a temporary heater after kicking off, that's just plain negligence. A flat with only three windows and the window wouldn't open, took them three months to fix, over summer of all times. There is so much I can complain about but just to sum up, they are trying to now charge myself and my girlfriend for £360 worth of damage, that was there before we even moved in. The reason obviously is because the landlord, who also must be a horrible human being, has decided to sell the place, so all the sage over the years (it was actually a horrendous flat) we are now being charged for, even after complaining about it when moving in. They have no empathy and whenever I used to walk past their office, they did absolutely nothing. I'm going to file a formal complaint, and get legal action if needs be as they do not deserve to still be running as a business, heard similar stuff from other people. I thought it was just the Winchester branch, but it turns out it's the lot of them. I wish I could give 0 stars because I am astounded they haven't been disbanded. I can imagine their evil little faces laughing at this review, but I hope to god none of them have jobs still in four months time, because I am utterly disgusted. Good luck getting that £360.
Comment on agent fees
Far too high, avoid them at all costs (especially their admin fees)
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
27th Aug 2024
reviewed by 'Muhammad husnain'
19th Jan 2023
reviewed by 'Sorcha Conduct'
24th Aug 2021
reviewed by 'Les'
2nd Mar 2021
reviewed by 'Helen'
30th Apr 2020
reviewed by 'Martin'
28th May 2018
reviewed by 'A'
Opening Hours
Address
Martin & Co
4 Romsey Road
Winchester
Hampshire
SO23 8TP
01962 843346
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 50% | £675 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 4 | 1 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Aug 27,2024
Aug 27,2024
0
people found
this helpful
this helpful
"I rented a house from Martin and Co agency. I lived in their property for 10 months, but at the end, they deducted an excessive amount from my deposit. I was surprised to be held responsible for several pre-existing damages. To make matters worse, their email ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 19,2023
Jan 19,2023
1
people found
this helpful
this helpful
Utterly useless. They are the most unhelpful, incompetent, unprofessional estate agents I have ever had to deal with. Try to avoid if possible....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 24,2021
Aug 24,2021
1
people found
this helpful
this helpful
Have contacted Martin n co Winchester for times about a property they so call look after in the weeke area . You speck to them about the problems they do nothing to help you at all . All they say is you need to speck to the ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 02,2021
Mar 02,2021
0
people found
this helpful
this helpful
From the very first phone call regarding the viewing of the property, through to vacating, Martin and Co have been exceptional. They understood our needs and offered support throughout the process. All staff (especially Lisa) have been truly incredible and we cannot thank you enough ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2020
Apr 30,2020
0
people found
this helpful
this helpful
I have been using Martin & Co in Winchester both for letting properties as well as selling one of them very recently. They understand both markets very well and do so by initiating and developing excellent local contacts in Winchester and surrounding areas. Against all the ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30, 2020
View all comments
(1)
Terrific feedback to receive.
Thank you very much indeed for sharing it GS and for your business, which is also very much appreciated. ...
May 28,2018
May 28,2018
3
people found
this helpful
this helpful
Have phoned this company twice now and both times have been struck by how rude they have seemed. Unhelpful and always making you feel like you are an inconvenience. Horrendous customer service....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 29,2017
Nov 29,2017
6
people found
this helpful
this helpful
A very disappointing experience. Staff were, at best, rude and unhelpful. I would not recommend risking renting a house from Martin and Co....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 31, 2018
View all comments
(2)
I was in contact with you directly, but you were as rude and unhelpful as your staff. It is incredibly disappointing to see that you are still in the business of letting properties. ...
Oct 04,2017
Oct 04,2017
6
people found
this helpful
this helpful
I've had some bad Letting Agents and Landlords before, but these guys have to be the worst letting agent I have ever had to deal with. I understand people have stressful jobs, but having no heating for four months during winter, and only providing us ...
read full review
read full review
Comment on agent fees
Far too high, avoid them at all costs (especially their admin fees)
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
