0% sales valuation accuracy
100% sales fee satisfaction
Oct 03,2017
Oct 03,2017
7
people found
this helpful
this helpful
Everything went out smoothly before I paid the deposit but after nothing of the promices has been met. They even asked for more money to transfer and my bad was not checking after them. When they said they did the calculation I believed them. They are not honest and this is the worst. As what happened with the other reviewer who gave them a star. Dealing with a low star company who are honest is much more better than dealing with icon who keep laying. And just do not do their work after they get the money. It's just so frustrating dealing with them specially that they are only two staff who you can contact and they refuse disclose any CEO or other formal way to deal the issue you had. If there is a No Star evaluation them they will be the number one in that category. It's not my first time n London and many of my friends and family are actually living here, I wanted to do things my way without there help but now everybody is involved helping me getting my rights from them! So devastating.
Comment on agent fees
Fair
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Jan 19, 2018
We have no idea who you are. Everyone in the offices are happy to give the CEO's name and mobile number. If you look at our website we have loads of good reviews. We do not use this website or ask our happy tenants to leave reviews on this site. Feel free to contact me on 07949535474 to discuss.
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Latest Reviews
14th Dec 2020
reviewed by 'Teresa'
10th Dec 2020
reviewed by 'Hermione'
3rd Nov 2020
reviewed by 'James'
3rd Oct 2017
reviewed by 'Londoner'
7th Jan 2013
reviewed by 'Ankit'
Opening Hours
Address
Icon Residential
50 Broadway
London
Greater London
SW1H 0RG
0207 956 2080
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £600,000 | £600,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- SE1
- London
- SW1H
- Essex
- SS16
- SS15
- EC2M
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 14,2020
Dec 14,2020
0
people found
this helpful
this helpful
We have rented in County Hall for over 7 years.
ICON and especially Steve Hartmann have been outstanding.
Any request or issue was dealt with in a timely manner with the utmost professionalism.
Steve has always been extremely helpful and available to deal with any concerns ...
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Dec 10,2020
Dec 10,2020
0
people found
this helpful
this helpful
Incredibly rude agent called Kevin. I am a buyer and contacted the agency several times by email to no reply. Managed to get through on the phone, a colleague gave me the number to call, when I got through the agent was rude and just ...
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Dec 11, 2020
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(1)
I have listened to the call and it was you that was rude. You did not tell Kevin if you were calling regarding sales or Lettings which confused the matter and would not give details of which one you were interested in. You were also rude when you called me before hand and again did not make clear if you were calling for Lettings or sales. You put the phone down on Kevin not the other way round. We have checked all our enquiries and you have never emailed us. We wish the next agent you call the v ...
Nov 03,2020
Nov 03,2020
1
people found
this helpful
this helpful
Scammer agency! Change property price after having confirmed several time with us. Bunch of scammers that let us know in very bad position.
Beware of Steve...
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Nov 03, 2020
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This is complete fabrication. We have evidence to confirm from the start of negotiations that the rent was £500 a week. When Nathanael Cohen was due to pay he tried to reduce the rent. We have past this information to All Agents and our legal team. I would advise all agents to stay away from this guy. Very abusive text messages when he didn’t get what he wanted ...
Oct 03,2017
Oct 03,2017
7
people found
this helpful
this helpful
Everything went out smoothly before I paid the deposit but after nothing of the promices has been met. They even asked for more money to transfer and my bad was not checking after them. When they said they did the calculation I believed them. They ...
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Jan 19, 2018
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(1)
We have no idea who you are. Everyone in the offices are happy to give the CEO's name and mobile number. If you look at our website we have loads of good reviews. We do not use this website or ask our happy tenants to leave reviews on this site. Feel free to contact me on 07949535474 to discuss. ...
Jan 07,2013
Jan 07,2013
6
people found
this helpful
this helpful
The broker confirmed the rent with us. Last Friday, he asked us to transfer one weeks rent to his account so that he can take the property off the market. We transfered the money the same day. On Monday, he emails us saying that the ...
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Jan 19, 2013
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(1)
To confirm the landlord decided to take back the flat at no fault of the agency. We called you in the morning and immediately refunded your holding fee. We also offered to help you find another apartment for you but you were more interested in telling me that you were going to write negative comments about our agency. We did explain that unless the agreement was signed the owner of the property is able to change his mind. Throughout the process Icon acted in the correct and proper manner. We wis ...
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